Infosys Servicenow Consultant Interview Questions and Answers

Configure email notification using email script

• Create a new notification in ServiceNow

• Select 'Email Script' as the notification type

• Write the email script to define the email content and recipients

Client script is a script that runs on the client side to perform actions or validations.

• Client script is written in JavaScript and runs on the client side.

• It is used to perform actions like field calculations, show/hide fields, or validate data.

• Client scripts can be used to improve user experience by providing real-time feedback.

• Example: Validating a phone number format before submitting a form.

Client scripts in ServiceNow can be categorized into three types: onLoad, onChange, and onSubmit.

• onLoad client scripts run when a form is loaded

• onChange client scripts run when a field value is changed

• onSubmit client scripts run when a form is submitted