Genpact Senior Operations Manager Interview Questions and Answers

Irrelevant case study and rounds pricess

Q1. Interview questions are aspirational for the candidates. Should keep in mind that the candidates are not in the aspirational role applied for. If the candidate is expected to know about the current busines...read more
Ans. All answers given to best of ability
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Q2. Interviewer seems to have a know it all attitude. Some Rosales are exactly similar, but a higher position is always aspirational.
Ans. All answers furnished with the best of ability
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Q1. Strategy of the current organization and business
Ans. Strategy is seldom known. It is for the candidate to know in the early days what strategy is followed and to compare with the previous organization and make implementations
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The assessment consists of four components: 1. Logical reasoning, 2. MS Excel, 3. PTP, and 4. Detail orientation.

Q1. What were your roles and responsibilities in your previous position?
Ans. 
In my previous position, I was responsible for managing daily operations, coordinating with different departments, and ensuring smooth workflow.
• Managed daily operations to ensure efficiency

• Coordinated with various departments for seamless communication

• Ensured smooth workflow by resolving any operational issues

• Implemented process improvements to increase productivity
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Q2. What is SAP, and how does it assist in the Procure-to-Pay (PTP) process?
Ans. 
SAP is an enterprise resource planning software that helps streamline business processes, including the Procure-to-Pay process.
• SAP stands for Systems, Applications, and Products in Data Processing.

• It integrates various functions within an organization, such as finance, HR, and procurement.

• In the Procure-to-Pay process, SAP helps automate and optimize the purchasing process from requisition to payment.

• It allows for bett...read more
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Q3. How you handle the vendors?
Ans. 
I handle vendors by establishing clear communication channels, setting expectations, negotiating terms, and monitoring performance.
• Establish clear communication channels with vendors to ensure smooth operations

• Set clear expectations regarding deliverables, timelines, and quality standards

• Negotiate terms and contracts to ensure mutually beneficial agreements

• Monitor vendor performance regularly and address any issues pro...read more
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Q1. What can you tell me about the salary structure, shifts, and benefits offered by the organization?
Ans. 
The organization offers competitive salary structure, various shifts, and comprehensive benefits.
• Competitive salary structure based on experience and qualifications

• Multiple shifts available including day, evening, and night shifts

• Comprehensive benefits package including health insurance, retirement plans, and paid time off
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Q2. What are your expectations and long-term goals?
Ans. 
My expectations are to contribute to the success of the company by utilizing my skills and knowledge. My long-term goal is to grow within the organization and take on more responsibilities.
• Expectations to contribute to the success of the company

• Long-term goal to grow within the organization

• Desire to take on more responsibilities
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Q1. Awesome interview
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Q2. Senior manager mukul great personality
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Q1. Action plan improvements bussiness related
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Q2. Profit and lose of renew
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Aptitude test is based on quantitative apptitude, English and computer

Q1. Mostly based on language you know
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Q2. Gave 1 small code to write
Ans. 
Write a small code to reverse a string in an array of strings
• Iterate through each string in the array

• Use built-in functions or write a custom function to reverse each string

• Store the reversed strings back in the array
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Q1. Tell me about yourself
Ans. 
Experienced Operations Executive with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving initiatives resulting in 20% reduction in expenses

• Led cross-functional teams to improve workflow and increase productivity

• Strong analytical skills and ability to identify areas for improvement

• Excellent communication and leader
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Q2. Why should I hire you
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Basic aptitude and reasoning

Calculator code and basic code

Q1. How do you improve yourself as a manager
Ans. 
Continuous learning, seeking feedback, setting goals, and staying updated on industry trends.
• Seek feedback from team members and superiors to identify areas for improvement.

• Set specific, measurable goals for self-improvement and track progress regularly.

• Attend relevant training programs, workshops, and conferences to stay updated on industry trends.

• Read management books and articles to gain new insights and perspective...read more
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