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Genpact Senior Manager Interview Questions, Process, and Tips for Experienced
Top Genpact Senior Manager Interview Questions and Answers for Experienced
- Q1. What is the Methodology you have used to solve the business problem
- Q2. Common variances we notice while doing monthly comparison between Budget and Actual
- Q3. How do you manage resistance and ensure stakeholder buy in?
Genpact Senior Manager Interview Experiences for Experienced
18 interviews found
Syed Danish Hasan Razvi
(2 Questions)
- Q1. What is the process for mapping skills to a job description?
- Q2. How many people you have handle
(1 Question)
- Q1. Salary discussion
Anonymous
(3 Questions)
- Q1. Brief description of your experience.
- Q2. How do you do change?
- Q3. How do you create various change strategies?
- Ans.
I create various change strategies by analyzing the current situation, setting clear goals, involving stakeholders, and implementing a structured plan.
Analyze the current situation and identify areas that need improvement
Set clear and achievable goals for the change process
Involve key stakeholders in the decision-making process to ensure buy-in and support
Develop a structured plan with specific actions, timelines, and ...
(3 Questions)
- Q1. Brief description of your experience.
- Q2. Challenges faced during delivering change and how did you tackle it?
- Q3. How do you manage resistance and ensure stakeholder buy in?
- Ans.
I manage resistance by addressing concerns, building trust, and involving stakeholders in decision-making.
Address concerns and fears openly and transparently
Build trust through effective communication and relationship-building
Involve stakeholders in decision-making to increase buy-in and ownership
Provide clear rationale and benefits of proposed changes
Offer training and support to help stakeholders adapt to changes
(3 Questions)
- Q1. Why Genpact and role change?
- Q2. Biggest challenges faced and how did you deal with them?
- Q3. Opinion based questions for cultural fitment.
Selected
I applied via Job Portal
(1 Question)
- Q1. Explain IFRS in detail
- Ans.
IFRS stands for International Financial Reporting Standards, a set of accounting standards developed by the International Accounting Standards Board (IASB).
IFRS is a globally accepted set of accounting standards used for financial reporting.
It aims to provide a common language for companies to communicate their financial information.
IFRS covers a wide range of topics including revenue recognition, financial instruments...
(1 Question)
- Q1. Explain accounting
- Ans.
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
Involves recording financial transactions
Summarizing financial data in financial statements
Analyzing financial information to make business decisions
Reporting financial results to stakeholders
Follows Generally Accepted Accounting Principles (GAAP)
Examples: preparing balance sheets, income statements, cash
(1 Question)
- Q1. Explain accounting and finance
- Ans.
Accounting involves recording, summarizing, and analyzing financial transactions, while finance focuses on managing assets and liabilities.
Accounting involves recording financial transactions, preparing financial statements, and analyzing financial data.
Finance focuses on managing assets and liabilities, making investment decisions, and analyzing financial risks.
Accounting provides information for decision-making, whil...
Interview Preparation Tips
What people are saying about Genpact
Indrayan Bhattacharya
Selected
(1 Question)
- Q1. Sql r Python sas
(1 Question)
- Q1. Soft skill, behaviour, management, business
Genpact interview questions for designations
I applied via Naukri.com and was interviewed in Oct 2022. There were 5 interview rounds.
(1 Question)
- Q1. Questions related to previous Experience. Was asked to prepare Case Study and Presentation for a topic given by them. Was given 1 week time to prepare the presentation.
(1 Question)
- Q1. The Panel did not turn up.HR apologized and rescheduled the interview.
Presented the case study.
Some technical questions on the presentation.
(1 Question)
- Q1. Interview with AVP. Questions on Resume and confirmation on role.
Interview Preparation Tips
- Presentation Skills
- Communication Skills
- Technical Skills
- Resume
They do not have the basic courtesy to let me know if they are going to offer me a job or not.
Also in the 2nd round of interview, the panel did not turn up and there was no intimation provided to the candidate.
The interview difficulty level was moderate.
Get interview-ready with Top Genpact Interview Questions
Selected
I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.
(1 Question)
- Q1. Towards process flow and situation based questions process improvement
(1 Question)
- Q1. Case study, Operation questions
Interview Preparation Tips
I applied via Referral and was interviewed in May 2022. There were 5 interview rounds.
(3 Questions)
- Q1. Salary discussion with hr
- Q2. Discuss regarding job profile
- Q3. Profile related discussion
(3 Questions)
- Q1. Customer services how can improve
- Ans.
Improving customer service can be achieved through various means.
Providing prompt and efficient service
Offering personalized solutions to customers
Training staff to handle difficult situations
Using customer feedback to improve service
Implementing technology to streamline processes
- Q2. Banking process better
- Q3. Customer query how can resolve
(4 Questions)
- Q1. Regarding customer service
- Q2. How can improve customer service
- Ans.
Improving customer service can be achieved by focusing on communication, training, and personalization.
Implement regular training sessions for customer service representatives to improve their communication skills and product knowledge.
Use customer feedback to identify areas for improvement and make necessary changes.
Personalize the customer experience by addressing them by name and offering tailored solutions to their...
- Q3. How can banking process
- Ans.
Banking processes can be improved through automation, digitization, and customer-centric approach.
Automation of routine tasks can reduce errors and increase efficiency.
Digitization of documents and processes can improve accessibility and speed up transactions.
Adopting a customer-centric approach can enhance customer experience and loyalty.
Implementing robust security measures can protect against fraud and cyber threats...
- Q4. Kyc and aml related queries how can resolve
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in May 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Salary descision with hr
- Q2. What about expectation for salary
- Q3. Job role decision with hr
(3 Questions)
- Q1. Salary decision with hr
- Q2. Salary decisio. With hr and decision about job role
- Q3. Explain the process and decisions
- Ans.
The process and decisions involve analyzing data, identifying goals, creating strategies, and implementing actions.
Gather and analyze data to identify areas for improvement
Set goals and objectives based on the analysis
Create strategies and action plans to achieve the goals
Implement the action plans and monitor progress
Make decisions based on the results and adjust strategies as needed
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Nov 2021. There were 4 interview rounds.
(1 Question)
- Q1. End to end process, questions regarding previous experience, Automations and projects handled in the previous organization.
(1 Question)
- Q1. Questions regarding Automations, Projects and previous experience.
(1 Question)
- Q1. Regarding salary and joining date.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Introduction to yourself
- Q2. Tecnical domain questions
- Q3. Lean questions
- Q4. Six Sigma questions
- Q5. Transformation based queries
- Q6. Situation based on insatances
Interview Preparation Tips
Genpact Interview FAQs
Some of the top questions asked at the Genpact Senior Manager interview for experienced candidates -
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Genpact Senior Manager Interview Process for Experienced
based on 5 interviews
4 Interview rounds
- Resume Shortlist Round
- Technical Round
- HR Round
- Case Study Round
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Genpact Senior Manager Reviews and Ratings
based on 390 reviews
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Process Developer
36.3k
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Process Associate
28.1k
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Assistant Manager
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Management Trainee
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