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Genpact Order Manager Interview Questions and Answers for Experienced

Updated 1 Sep 2024

Genpact Order Manager Interview Experiences for Experienced

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is order management?
  • Ans. 

    Order management involves overseeing the process of receiving, processing, and fulfilling customer orders.

    • Involves receiving orders from customers

    • Processing orders accurately and efficiently

    • Managing inventory levels to fulfill orders on time

    • Tracking orders from placement to delivery

    • Handling returns and exchanges

    • Ensuring customer satisfaction through timely order fulfillment

  • Answered by AI
  • Q2. What is your roles and responsibilities?
  • Ans. 

    Responsible for managing orders from creation to fulfillment, ensuring accuracy and timely delivery.

    • Creating and processing orders in the system

    • Coordinating with various departments to ensure timely fulfillment

    • Resolving any order discrepancies or issues

    • Communicating with customers regarding order status and updates

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic information/focus on communication
Round 2 - Aptitude Test 

Hacker rank questions

Round 3 - Technical 

(1 Question)

  • Q1. Profile knowledge which ur applying Be ready to flex shifts , Make sure u ask good package which is not more then the margin ,main focus on communication and attire.

Order Manager Interview Questions Asked at Other Companies for Experienced

asked in Genpact
Q1. What is order management?

Order Manager Jobs at Genpact

View all

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Self introduction
  • Q2. About experiences
  • Q3. Salary discussion
  • Q4. About qualification
  • Q5. Family background

Interview Preparation Tips

Topics to prepare for TCS Order Manager interview:
  • Order Management
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a detail-oriented professional with experience in order management and analysis.

    • I have a strong background in order processing and tracking

    • I am skilled in using order management systems and software

    • I have experience in resolving order discrepancies and issues

    • I am proficient in data analysis and reporting

  • Answered by AI
  • Q2. What's the expected salary package?
  • Ans. 

    The expected salary package for an Order Management Analyst varies depending on factors such as experience, location, and company size.

    • Salary packages for Order Management Analysts typically range from $45,000 to $80,000 per year.

    • Factors such as years of experience, industry, and geographic location can impact the salary offered.

    • Candidates with specialized skills or certifications may command higher salaries.

    • Negotiatio...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain a day in your work
  • Ans. 

    A typical day as an Order to Cash Analyst involves analyzing customer orders, processing invoices, resolving payment issues, and ensuring timely payments.

    • Reviewing and processing customer orders

    • Generating and sending out invoices

    • Following up on overdue payments

    • Resolving payment discrepancies

    • Communicating with customers and internal teams

    • Updating order and payment records

    • Preparing reports on order and payment status

  • Answered by AI
  • Q2. Explain Expedite process
  • Ans. 

    Expedite process is a method of speeding up a particular process or task to ensure timely completion.

    • Expedite process involves prioritizing tasks to be completed faster than usual.

    • It may involve allocating additional resources or manpower to the task.

    • Communication with stakeholders to ensure everyone is aware of the expedited timeline is crucial.

    • Regular monitoring and tracking of progress is important to ensure the exp...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. About last company
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Self introduction
  • Q2. About experiences
  • Q3. Salary discussion
  • Q4. About qualification
  • Q5. Family background

Interview Preparation Tips

Topics to prepare for TCS Order Manager interview:
  • Order Management
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Communication is important in GD

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about useful
  • Q2. You Need to know more about Order Management
Round 3 - Aptitude Test 

Need to know more about cognitive aptitude test

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Once the resume got shortlisted candidate have to go through assessment process where they have aptitude test , domain test, and basic English test

Round 3 - One-on-one 

(4 Questions)

  • Q1. Basic communication test and be confident and have strong knowledge about your domain.
  • Q2. Tell me about yourself
  • Ans. 

    I am an experienced Order to Cash Analyst with a strong background in financial analysis and customer service.

    • I have worked in the Order to Cash department for 5 years, handling various responsibilities such as credit management, invoicing, and collections.

    • I have a deep understanding of financial analysis and have successfully implemented process improvements to optimize cash flow and reduce DSO.

    • I am skilled in buildin...

  • Answered by AI
  • Q3. Domain question
  • Q4. Basic Excel question

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on Aptitude test and strong knowledge of your domain so that you can perform and provide best knowledge while having one o one session with Hiring Manager.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is balance sheet
  • Ans. 

    Balance sheet is a financial statement that shows a company's assets, liabilities, and equity at a specific point in time.

    • It is a snapshot of a company's financial position

    • Assets are listed on the left side and liabilities and equity on the right side

    • The equation Assets = Liabilities + Equity must always balance

    • It helps investors and creditors to evaluate a company's financial health

  • Answered by AI
  • Q2. Explain journal entries
  • Ans. 

    Journal entries are records of financial transactions in a company's general ledger.

    • Journal entries are used to record financial transactions in a company's general ledger

    • They include the date of the transaction, the accounts involved, and the amount of the transaction

    • There are two types of journal entries: debit and credit

    • Debit entries increase assets and decrease liabilities, while credit entries increase liabilities...

  • Answered by AI

Genpact Interview FAQs

How many rounds are there in Genpact Order Manager interview for experienced candidates?
Genpact interview process for experienced candidates usually has 2 rounds. The most common rounds in the Genpact interview process for experienced candidates are HR, Aptitude Test and Technical.
How to prepare for Genpact Order Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are Order Management, Order Fulfillment, Order Processing, OTC and SAP.
What are the top questions asked in Genpact Order Manager interview for experienced candidates?

Some of the top questions asked at the Genpact Order Manager interview for experienced candidates -

  1. What is order manageme...read more
  2. Basic information/focus on communicat...read more

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based on 1 Genpact interview
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Genpact Order Manager Salary
based on 6 salaries
₹4.5 L/yr - ₹10.3 L/yr
At par with the average Order Manager Salary in India
View more details
Senior Manager, Order Management

Noida

2-7 Yrs

Not Disclosed

Order Management -MT

Noida

1-5 Yrs

Not Disclosed

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