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Genpact Customer Service Advisor Interview Questions and Answers for Experienced
Updated
25 Sep 2022
1 interview found
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Anonymous
I applied via Recruitment Consulltant and was interviewed before Sep 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Direct interview with manager about work experience your future role or vision in company down 2 to 3 years.....why left previous company, stability Add Answer
- Q2. Why you left previous company Add Answer
- Q3. Stability issue wat plan in genpact for 2 to 3 years View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Reading out english passages ...talk on a topic for 3 to 4 minutes...any topic.....topics call center in India, covid, my favourite hobbies, cricket in India...
Interview questions from similar companies
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (2 Questions)
- Q1. What you want to join tech Mahindra Add Answer
- Q2. What is conflict management View Answers (1)
3
One-on-one Round (2 Questions)
- Q1. Basic lang test to check u r communication Add Answer
- Q2. How soon I will be able to join us Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep calm and be loyal
Vineeta .
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (1 Question)
- Q1. Different between asyc await View Answers (1)
Rakesh Yaragatapu
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
English and advisor role
2
HR Round (2 Questions)
- Q1. Communication skills Add Answer
- Q2. What is advisor role Add Answer
I applied via Referral and was interviewed in Feb 2022.
2 Interview Rounds
1
HR Round (7 Questions)
- Q1. What is your family background? View Answers (4)
- Q2. What are your salary expectations? View Answers (1)
- Q3. Share details of your previous job. View Answers (1)
- Q4. Why should we hire you? View Answers (1)
- Q5. Why are you looking for a change? View Answers (1)
- Q6. What are your strengths and weaknesses? View Answers (1)
- Q7. Tell me about yourself. View Answers (2)
2
Gm Round (1 Question)
- Q1. Technical questions about Car or automobile industry. Add Answer
Interview Preparation Tips
Topics to prepare for Tata Group Customer Advisor interview:
English is just a language, interviewer not interested in your Grammer he is only interested in your confidence and how you present yourself..
Be professional ..
- Personality Development
English is just a language, interviewer not interested in your Grammer he is only interested in your confidence and how you present yourself..
Be professional ..
I applied via Naukri.com and was interviewed before Mar 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about your self View Answers (1)
- Q2. Technical questions related to Project Add Answer
3
Technical Round (1 Question)
- Q1. Interviewer deep dived into process related questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always equipped yourself with good knowledge of your domain
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. About your self Add Answer
- Q2. What is the last date Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Stay confident
Interview experience
Excellent
Difficulty level
Hard
Duration
6-8 weeks
Result
Selected
I applied via Company Website and was interviewed in Sep 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Technical Round (2 Questions)
- Q1. Easy easy easy easy easy Add Answer
- Q2. Eady eady eady easy easy Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy essy wasy easy easy eadyeadyeadyeasyeady esy eady easy eady
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Approached by Company and was interviewed in Nov 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Casually discussing about the past and suggesting for attending a training programme before takingup the role. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was a friendly interview.
Pranjal Kumar
I applied via Company Website and was interviewed in Dec 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (2 Questions)
- Q1. What do you understand by Supply Chain Management? View Answers (1)
- Q2. Explain how you were managing SCM and what tools were used? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Please request the recruiter to explain the exact role and job description which you have to perform once you join the company. Be specific on the client's requirement!
Genpact Interview FAQs
How many rounds are there in Genpact Customer Service Advisor interview for experienced candidates?
Genpact interview process for experienced candidates usually has 2 rounds. The most common rounds in the Genpact interview process for experienced candidates are Resume Shortlist and One-on-one Round.
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based on 1 review
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