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Genpact Interview Questions, Process, and Tips

Updated 6 Apr 2025

Top Genpact Interview Questions and Answers

View all 44 questions

Genpact Interview Experiences

96 interviews found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Last role challenges
  • Q2. About yourself and last role
Round 3 - One-on-one 

(1 Question)

  • Q1. About your last role
Round 4 - HR 

(1 Question)

  • Q1. Salary Negotiations and benefits

Interview Preparation Tips

Interview preparation tips for other job seekers - Pricing and quotes last profile challenges in last role why change

Assistant Manager Interview Questions & Answers

user image Ahesh Kanta Sahoo

posted on 27 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is the difference between FTE and head count
  • Ans. 

    FTE refers to full-time equivalent, which takes into account the total hours worked by part-time employees to calculate the total number of full-time employees. Head count simply refers to the total number of employees regardless of their full-time or part-time status.

    • FTE considers part-time employees' hours to calculate full-time equivalents

    • Head count simply counts the total number of employees

    • For example, if a compan...

  • Answered by AI
  • Q2. What is chat concurrency and how it is calculated?
  • Ans. 

    Chat concurrency refers to the number of chat conversations happening simultaneously. It is calculated by dividing the total number of chats by the average handling time.

    • Chat concurrency is important for managing workload and ensuring timely responses to customers.

    • It is calculated by dividing the total number of chats by the average handling time.

    • For example, if there are 50 chats in queue and the average handling time...

  • Answered by AI
  • Q3. If there is a backlog situation what RCA would you do and what action plan would you take?
  • Ans. 

    Identify root cause of backlog and create action plan to address it.

    • Conduct a thorough analysis to identify the reasons for the backlog such as resource constraints, inefficient processes, or lack of training.

    • Prioritize the identified root causes based on their impact on the backlog.

    • Develop an action plan with specific steps to address each root cause, involving relevant stakeholders and setting clear timelines for imp...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Genpact Assistant Manager interview:
  • Capacity planning, Scheduling,
  • Real time management
Interview preparation tips for other job seekers - If you are interested in WFM role you need to learn WFM principles and daily activities

Skills evaluated in this interview

Assistant Manager Interview Questions Asked at Other Companies for Experienced

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asked in Axis Bank
Q3. How many joint holders we can process in an account in once ?
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Q5. Why is SAS used of there are other open source tools available?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Describe your role
  • Ans. 

    As an Assistant Manager, I oversee team operations, ensure project success, and facilitate communication between departments.

    • Coordinate daily operations to ensure efficiency and productivity.

    • Lead team meetings to discuss project updates and address challenges.

    • Implement training programs for new employees to enhance skills.

    • Monitor performance metrics and provide feedback for improvement.

    • Collaborate with other department

  • Answered by AI
  • Q2. What changes did you make in the organisation
  • Ans. 

    Implemented process improvements that enhanced efficiency and employee satisfaction, leading to better overall performance.

    • Streamlined the onboarding process, reducing training time by 20%.

    • Introduced a feedback system that increased employee engagement scores by 15%.

    • Implemented a new project management tool that improved team collaboration and project delivery times by 25%.

    • Organized regular team-building activities tha...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Must join.. very employee friendly company.. good trainings and development opportunities.. Everyone is listened too!
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. P2P cycle overview
  • Ans. 

    The P2P cycle involves the process of procuring goods and services, from requisition to payment.

    • 1. Requisition: Initiating a purchase request, e.g., a department needing office supplies.

    • 2. Purchase Order: Creating a formal order to a supplier, ensuring terms are clear.

    • 3. Receipt of Goods: Verifying that the ordered items are received in good condition.

    • 4. Invoice Processing: Matching the supplier's invoice with the purc...

  • Answered by AI
  • Q2. General Accounting
  • Q3. General overview

Genpact interview questions for designations

 Assistant Manager Operations

 (22)

 Assistant Technology Manager

 (1)

 Assistant Manager F

 (4)

 Assistant Manager Finance

 (2)

 Assistant Accounts Manager

 (2)

 Assistant O2C Manager

 (1)

 Assistant R2R Manager

 (1)

 Assistant Sourcing Manager

 (1)

Assistant Manager Interview Questions & Answers

user image Anmol Choudhary

posted on 1 Apr 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Regulatory of countries
  • Ans. 

    Regulatory frameworks vary by country, impacting industries like finance, healthcare, and environment through laws and guidelines.

    • Regulatory bodies ensure compliance with laws, e.g., FDA in the USA for food and drugs.

    • Countries have different standards, e.g., GDPR in Europe for data protection.

    • Financial regulations vary, e.g., SEC in the USA vs. FCA in the UK.

    • Environmental regulations differ, e.g., EPA in the USA vs. EU...

  • Answered by AI
  • Q2. Salary negotiation

Get interview-ready with Top Genpact Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Audit queries related to job experienced
  • Q2. Balance sheet discussions

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions are raised based on your experience in specific work

Assistant Manager Jobs at Genpact

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. How would you address operational issues?
  • Ans. 

    I would systematically identify, analyze, and resolve operational issues through collaboration and continuous improvement.

    • Conduct a thorough analysis of the issue to understand its root cause. For example, if there's a delay in production, analyze workflow.

    • Engage with team members to gather insights and suggestions. For instance, hold a brainstorming session to discuss potential solutions.

    • Implement a pilot solution to ...

  • Answered by AI
  • Q2. On what basis are increments determined?
  • Ans. 

    Increments are determined by performance, market trends, and company profitability.

    • Performance evaluations: Employees are assessed based on their contributions and achievements.

    • Market benchmarks: Salaries are compared with industry standards to remain competitive.

    • Company profitability: Increments may be influenced by the overall financial health of the organization.

    • Tenure: Longer-serving employees may receive higher in...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - None

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give your Introduction
  • Q2. Please give brief about your current role
Round 2 - Technical 

(4 Questions)

  • Q1. What is finance modeling
  • Ans. 

    Finance modeling is the process of creating mathematical models to analyze financial data and make informed business decisions.

    • It involves using statistical analysis and mathematical formulas to forecast future financial performance.

    • Common types of finance models include budgeting models, valuation models, and risk management models.

    • Examples of finance modeling tools include Excel, MATLAB, and R.

    • Finance modeling is use...

  • Answered by AI
  • Q2. What is Accrued and deferred revenue and difference, also possible journal entries
  • Ans. 

    Accrued revenue is earned but not yet received, while deferred revenue is received but not yet earned.

    • Accrued revenue is recognized as revenue in the income statement, but not yet received in cash.

    • Deferred revenue is recognized as a liability in the balance sheet, but not yet earned as revenue.

    • Journal entry for accrued revenue: Debit Accounts Receivable, Credit Revenue.

    • Journal entry for deferred revenue: Debit Cash, Cr

  • Answered by AI
  • Q3. Have you work on any BI
  • Ans. 

    Yes, I have worked on BI.

    • I have experience in creating dashboards and reports using tools like Tableau and Power BI.

    • I have also worked on data modeling and ETL processes.

    • One of my projects involved analyzing sales data to identify trends and make recommendations for improving revenue.

    • I am comfortable working with large datasets and have experience in data visualization.

  • Answered by AI
  • Q4. Describe your current profile and rest question are related to that
Round 3 - Advance Microsoft excel 

(1 Question)

  • Q1. Three Case to find solution on MS excel
  • Ans. 

    MS Excel can be used to solve various cases. Here are three examples.

    • Case 1: Budgeting - Use Excel to create a budget spreadsheet that tracks income and expenses.

    • Case 2: Data Analysis - Use Excel to analyze and visualize data, such as sales figures or survey results.

    • Case 3: Project Management - Use Excel to create a project timeline or Gantt chart to track tasks and deadlines.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through your CV before appearing for interview and should hold on your current profile as maximum question at final round are from your current work only
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Previous company work, accrual concept, what is budgeting and forecasting, case study, inter company accounting, excel formulas
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. How deal with difficult situation
  • Ans. 

    I approach difficult situations with a calm mindset, focusing on solutions and effective communication.

    • Stay calm and assess the situation before reacting.

    • Communicate openly with all parties involved to understand their perspectives.

    • Identify potential solutions and weigh their pros and cons.

    • Involve team members in brainstorming to foster collaboration.

    • Example: During a project deadline crisis, I organized a quick team m...

  • Answered by AI
  • Q2. Introduction of yourself
  • Ans. 

    Dynamic professional with diverse experience in management, team leadership, and strategic planning, eager to contribute to organizational success.

    • Over 5 years of experience in team management, leading a team of 10 in a retail environment.

    • Successfully implemented a new inventory management system that reduced stock discrepancies by 30%.

    • Strong communication skills, demonstrated through regular presentations to senior ma...

  • Answered by AI

Genpact Interview FAQs

How many rounds are there in Genpact Assistant Manager interview for experienced candidates?
Genpact interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Genpact interview process for experienced candidates are One-on-one Round, HR and Technical.
How to prepare for Genpact Assistant Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are record to report, RTR, R2R, MS Office and Accounting.
What are the top questions asked in Genpact Assistant Manager interview for experienced candidates?

Some of the top questions asked at the Genpact Assistant Manager interview for experienced candidates -

  1. What is prepaid accounts and its journal entr...read more
  2. What is difference between Deffered and Prepa...read more
  3. Difference between the amortization and Depreciation...read more
How long is the Genpact Assistant Manager interview process?

The duration of Genpact Assistant Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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Genpact Interview Process

based on 43 interviews

4 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round
  • Personal Interview1 Round
View more
Genpact Assistant Manager Salary
based on 20.4k salaries
₹4 L/yr - ₹14.6 L/yr
13% more than the average Assistant Manager Salary in India
View more details

Genpact Assistant Manager Reviews and Ratings

based on 2.3k reviews

3.6/5

Rating in categories

3.6

Skill development

3.7

Work-life balance

2.9

Salary

4.0

Job security

3.5

Company culture

2.9

Promotions

3.4

Work satisfaction

Explore 2.3k Reviews and Ratings
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