Genpact
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I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.
FTE refers to full-time equivalent, which takes into account the total hours worked by part-time employees to calculate the total number of full-time employees. Head count simply refers to the total number of employees regardless of their full-time or part-time status.
FTE considers part-time employees' hours to calculate full-time equivalents
Head count simply counts the total number of employees
For example, if a compan...
Chat concurrency refers to the number of chat conversations happening simultaneously. It is calculated by dividing the total number of chats by the average handling time.
Chat concurrency is important for managing workload and ensuring timely responses to customers.
It is calculated by dividing the total number of chats by the average handling time.
For example, if there are 50 chats in queue and the average handling time...
Identify root cause of backlog and create action plan to address it.
Conduct a thorough analysis to identify the reasons for the backlog such as resource constraints, inefficient processes, or lack of training.
Prioritize the identified root causes based on their impact on the backlog.
Develop an action plan with specific steps to address each root cause, involving relevant stakeholders and setting clear timelines for imp...
I appeared for an interview before Mar 2024, where I was asked the following questions.
As an Assistant Manager, I oversee team operations, ensure project success, and facilitate communication between departments.
Coordinate daily operations to ensure efficiency and productivity.
Lead team meetings to discuss project updates and address challenges.
Implement training programs for new employees to enhance skills.
Monitor performance metrics and provide feedback for improvement.
Collaborate with other department
Implemented process improvements that enhanced efficiency and employee satisfaction, leading to better overall performance.
Streamlined the onboarding process, reducing training time by 20%.
Introduced a feedback system that increased employee engagement scores by 15%.
Implemented a new project management tool that improved team collaboration and project delivery times by 25%.
Organized regular team-building activities tha...
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I appeared for an interview before Apr 2024, where I was asked the following questions.
The P2P cycle involves the process of procuring goods and services, from requisition to payment.
1. Requisition: Initiating a purchase request, e.g., a department needing office supplies.
2. Purchase Order: Creating a formal order to a supplier, ensuring terms are clear.
3. Receipt of Goods: Verifying that the ordered items are received in good condition.
4. Invoice Processing: Matching the supplier's invoice with the purc...
Genpact interview questions for designations
I appeared for an interview before Apr 2024, where I was asked the following questions.
Regulatory frameworks vary by country, impacting industries like finance, healthcare, and environment through laws and guidelines.
Regulatory bodies ensure compliance with laws, e.g., FDA in the USA for food and drugs.
Countries have different standards, e.g., GDPR in Europe for data protection.
Financial regulations vary, e.g., SEC in the USA vs. FCA in the UK.
Environmental regulations differ, e.g., EPA in the USA vs. EU...
Get interview-ready with Top Genpact Interview Questions
I appeared for an interview before Mar 2024, where I was asked the following questions.
I appeared for an interview before Mar 2024, where I was asked the following questions.
I would systematically identify, analyze, and resolve operational issues through collaboration and continuous improvement.
Conduct a thorough analysis of the issue to understand its root cause. For example, if there's a delay in production, analyze workflow.
Engage with team members to gather insights and suggestions. For instance, hold a brainstorming session to discuss potential solutions.
Implement a pilot solution to ...
Increments are determined by performance, market trends, and company profitability.
Performance evaluations: Employees are assessed based on their contributions and achievements.
Market benchmarks: Salaries are compared with industry standards to remain competitive.
Company profitability: Increments may be influenced by the overall financial health of the organization.
Tenure: Longer-serving employees may receive higher in...
I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.
Finance modeling is the process of creating mathematical models to analyze financial data and make informed business decisions.
It involves using statistical analysis and mathematical formulas to forecast future financial performance.
Common types of finance models include budgeting models, valuation models, and risk management models.
Examples of finance modeling tools include Excel, MATLAB, and R.
Finance modeling is use...
Accrued revenue is earned but not yet received, while deferred revenue is received but not yet earned.
Accrued revenue is recognized as revenue in the income statement, but not yet received in cash.
Deferred revenue is recognized as a liability in the balance sheet, but not yet earned as revenue.
Journal entry for accrued revenue: Debit Accounts Receivable, Credit Revenue.
Journal entry for deferred revenue: Debit Cash, Cr
Yes, I have worked on BI.
I have experience in creating dashboards and reports using tools like Tableau and Power BI.
I have also worked on data modeling and ETL processes.
One of my projects involved analyzing sales data to identify trends and make recommendations for improving revenue.
I am comfortable working with large datasets and have experience in data visualization.
MS Excel can be used to solve various cases. Here are three examples.
Case 1: Budgeting - Use Excel to create a budget spreadsheet that tracks income and expenses.
Case 2: Data Analysis - Use Excel to analyze and visualize data, such as sales figures or survey results.
Case 3: Project Management - Use Excel to create a project timeline or Gantt chart to track tasks and deadlines.
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
I appeared for an interview before Mar 2024, where I was asked the following questions.
I approach difficult situations with a calm mindset, focusing on solutions and effective communication.
Stay calm and assess the situation before reacting.
Communicate openly with all parties involved to understand their perspectives.
Identify potential solutions and weigh their pros and cons.
Involve team members in brainstorming to foster collaboration.
Example: During a project deadline crisis, I organized a quick team m...
Dynamic professional with diverse experience in management, team leadership, and strategic planning, eager to contribute to organizational success.
Over 5 years of experience in team management, leading a team of 10 in a retail environment.
Successfully implemented a new inventory management system that reduced stock discrepancies by 30%.
Strong communication skills, demonstrated through regular presentations to senior ma...
The duration of Genpact Assistant Manager interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 43 interviews
4 Interview rounds
based on 2.3k reviews
Rating in categories
Process Developer
36.6k
salaries
| ₹1.2 L/yr - ₹6.8 L/yr |
Process Associate
28.1k
salaries
| ₹0.9 L/yr - ₹7 L/yr |
Assistant Manager
20.4k
salaries
| ₹4 L/yr - ₹14.6 L/yr |
Management Trainee
19.8k
salaries
| ₹1.6 L/yr - ₹8.5 L/yr |
Manager
7.5k
salaries
| ₹7 L/yr - ₹24 L/yr |
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