SMFG India Credit Senior Unit Manager Interview Questions and Answers

Sales techniques that can kill mind are those that manipulate, deceive, or pressure the customer into buying.

• Using fear tactics to make the customer feel like they need the product

• Lying or exaggerating the benefits of the product

• Creating a false sense of urgency to make the customer feel like they need to buy now

• Pressuring the customer into buying by not taking no for an answer

• Not listening to the customer's needs and ...read more

I have 5 years of experience in retail management, including 2 years as an Assistant Manager.

• Managed a team of 10 employees and ensured smooth operations

• Implemented new sales strategies that increased revenue by 15%

• Trained and mentored new hires to improve their performance

• Handled customer complaints and resolved issues effectively

• Collaborated with the Store Manager to create and execute business plans