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SMFG India Credit Collections Executive Interview Questions and Answers

Updated 16 May 2024

SMFG India Credit Collections Executive Interview Experiences

1 interview found

Collections Executive Interview Questions & Answers

user image Vinaykumar Vinay

posted on 16 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Ask previous experience

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Mahindra company mey dubara apply karne ke liye kya karna padega
  • Q2. Dubara joining ho payega ya nahi
Round 2 - One-on-one 

(1 Question)

  • Q1. One to one to round
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - HR 

(2 Questions)

  • Q1. Self introducing and family background
  • Q2. Last work experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why did you this company
  • Ans. Nothing particular sir...just want to do
  • Answered Anonymously
  • Q2. Freedom of work

I applied via Referral and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Collection ke bare me or Finance
  • Q2. Correction of iron Kaisa Hota Hai Uske bare mein interview liya tha
  • Q3. System Kaise chalaya jata hai Pahle kaise kiya jata hai vah sab poochha ja raha tha

Interview Preparation Tips

Interview preparation tips for other job seekers - Kaise kiya Jata Hai finance aur collection
Customer Se Kaise Baat Kiya Jata Hai system Mein finance kaise hota hai

Interview Questionnaire 

2 Questions

  • Q1. The question they was asked to me was 120000. 33% was it interest means what is the interest amount
  • Q2. If the costomer is free at the late night 10pm , suppose to meet you.., so what will be your reaction
  • Ans. 

    I would politely inform the customer that it is not possible to meet at that time and suggest an alternative time.

    • Apologize for the inconvenience caused

    • Explain that it is not possible to meet at that time

    • Suggest an alternative time that is convenient for both parties

    • Thank the customer for their understanding

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They advised me to work hard and honestly as the company is yours
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Exam before the interview ie, aptitude Test, Arithmetic,

Round 3 - HR 

(2 Questions)

  • Q1. About your self, Experience ,HR aska salary Expectations and provide
  • Q2. About yourself, Experience, Eligibility of salary,,H R asks Salary expectations and provide

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips only focus on Job and all are take good from your no need to bother
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - HR 
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Ability to take work load and tespect about work.

Round 3 - HR 

(3 Questions)

  • Q1. Privious work experience and famaly background.
  • Q2. What work you do privus company ?
  • Ans. 

    I worked as a Collections Executive at Privus company.

    • Managed a portfolio of delinquent accounts and implemented strategies to recover outstanding payments.

    • Contacted customers to negotiate payment plans and resolve payment issues.

    • Maintained accurate records of all collection activities and updated customer information.

    • Worked closely with legal teams and external agencies for legal actions if necessary.

    • Provided regular ...

  • Answered by AI
  • Q3. How many people are there in your famaly?

Interview Preparation Tips

Interview preparation tips for other job seekers - Take a seriousness at interview table.
Maintenance softness on words.
Answer only examiner questions.

I applied via AmbitionBox and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Which type of work from here
  • Q2. What is collection process
  • Ans. 

    The collection process refers to the systematic approach taken by a company or organization to recover outstanding debts from customers or clients.

    • The process typically involves contacting the debtor to remind them of the overdue payment and requesting immediate payment.

    • If the debtor fails to respond or make the payment, collection efforts may escalate to sending formal letters, making phone calls, or even taking legal...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir Iam working from L&T micro finance service at sonbadhar as front line officer my roll of job collection and New village sarching and Soucing new client and Dibursment.

SMFG India Credit Interview FAQs

How many rounds are there in SMFG India Credit Collections Executive interview?
SMFG India Credit interview process usually has 1 rounds. The most common rounds in the SMFG India Credit interview process are HR.
How to prepare for SMFG India Credit Collections Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SMFG India Credit. The most common topics and skills that interviewers at SMFG India Credit expect are Recovery, Collection Management, Collections, Handling Customer Queries and Laptop.

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SMFG India Credit Collections Executive Interview Process

based on 4 interviews

Interview experience

4
  
Good
View more
SMFG India Credit Collections Executive Salary
based on 63 salaries
₹1.1 L/yr - ₹4.7 L/yr
23% more than the average Collections Executive Salary in India
View more details

SMFG India Credit Collections Executive Reviews and Ratings

based on 36 reviews

4.4/5

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4.2

Skill development

4.2

Work-life balance

4.3

Salary

4.3

Job security

4.2

Company culture

4.0

Promotions

4.1

Work satisfaction

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