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SMFG India Credit Collections Executive Interview Questions and Answers

Updated 16 May 2024

SMFG India Credit Collections Executive Interview Experiences

1 interview found

Collections Executive Interview Questions & Answers

user image Vinaykumar Vinay

posted on 16 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Ask previous experience

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. How to make interview

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Ans. I just told him about myself. I told him about my education, about my work.
  • Answered by Dharmendra Kumar
  • Q2. Why do we hire you?
  • Ans. Because I have experience in finance and this company is a financial company. So, I think I am suitable for this job.
  • Answered by Dharmendra Kumar

Interview Preparation Tips

Interview preparation tips for other job seekers - During interview be relax. They ask you any hard question. They only ask you about yourself to check your communication skills.

I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Gd

Interview Preparation Tips

Interview preparation tips for other job seekers - Collection is very important to my job

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Collections for company
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - HR 
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2025.

Round 1 - HR 

(2 Questions)

  • Q1. How many year experience in finance sector
  • Ans. 

    I have over five years of experience in the finance sector, specializing in collections and credit management.

    • Worked as a Collections Specialist for three years at XYZ Corp, improving recovery rates by 20%.

    • Managed a portfolio of over 200 accounts, ensuring timely payments and reducing delinquency.

    • Implemented new collection strategies that decreased average days sales outstanding (DSO) by 15 days.

    • Collaborated with cross...

  • Answered by AI
  • Q2. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very good organization to growth
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Mahindra company mey dubara apply karne ke liye kya karna padega
  • Q2. Dubara joining ho payega ya nahi
Round 2 - One-on-one 

(1 Question)

  • Q1. One to one to round

Interview Questionnaire 

2 Questions

  • Q1. The question they was asked to me was 120000. 33% was it interest means what is the interest amount
  • Q2. If the costomer is free at the late night 10pm , suppose to meet you.., so what will be your reaction
  • Ans. 

    I would politely inform the customer that it is not possible to meet at that time and suggest an alternative time.

    • Apologize for the inconvenience caused

    • Explain that it is not possible to meet at that time

    • Suggest an alternative time that is convenient for both parties

    • Thank the customer for their understanding

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They advised me to work hard and honestly as the company is yours
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Exam before the interview ie, aptitude Test, Arithmetic,

Round 3 - HR 

(2 Questions)

  • Q1. About your self, Experience ,HR aska salary Expectations and provide
  • Q2. About yourself, Experience, Eligibility of salary,,H R asks Salary expectations and provide

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips only focus on Job and all are take good from your no need to bother
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SMFG India Credit Interview FAQs

How many rounds are there in SMFG India Credit Collections Executive interview?
SMFG India Credit interview process usually has 1 rounds. The most common rounds in the SMFG India Credit interview process are HR.
How to prepare for SMFG India Credit Collections Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SMFG India Credit. The most common topics and skills that interviewers at SMFG India Credit expect are Recovery, Collection Management, Collections, Handling Customer Queries and Laptop.

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SMFG India Credit Collections Executive Interview Process

based on 4 interviews

Interview experience

4
  
Good
View more

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SMFG India Credit Collections Executive Salary
based on 63 salaries
₹1.1 L/yr - ₹4.7 L/yr
22% more than the average Collections Executive Salary in India
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SMFG India Credit Collections Executive Reviews and Ratings

based on 35 reviews

4.4/5

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4.1

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4.1

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4.2

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4.2

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4.1

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3.9

Promotions

4.0

Work satisfaction

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