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Founders Health Customer Service Associate Interview Questions and Answers

Updated 16 Jun 2024

Founders Health Customer Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Q2. Weakness nd strength
  • Q3. What's ur hobbies
  • Q4. What kind salary do you expect ?
Round 2 - Aptitude Test 

Grammar test nd general question

Round 3 - Group Discussion 

About any project discussion

Round 4 - Case Study 

About company details and package

Interview Preparation Tips

Topics to prepare for Founders Health Customer Service Associate interview:
  • Tell about your self
Interview preparation tips for other job seekers - Undate your Resume

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(3 Questions)

  • Q1. What is phone Banking?
  • Ans. 

    Phone banking is a service provided by banks that allows customers to perform banking transactions over the phone.

    • Allows customers to check account balances

    • Enables customers to transfer funds between accounts

    • Provides assistance with setting up automatic bill payments

    • Allows customers to report lost or stolen cards

    • Offers support for general inquiries and account maintenance

  • Answered by AI
  • Q2. Tell me about your city and what is most famous in your city?
  • Ans. 

    I am from New York City, which is known for its iconic landmarks, diverse culture, and vibrant nightlife.

    • Iconic landmarks such as the Statue of Liberty, Empire State Building, and Times Square

    • Diverse culture with neighborhoods like Chinatown, Little Italy, and Harlem

    • Vibrant nightlife with Broadway shows, trendy bars, and world-class restaurants

  • Answered by AI
  • Q3. Tell me about yourself?
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.

    • I have X years of experience in customer service roles

    • I excel at resolving customer issues and providing excellent service

    • I am a great communicator and team player

    • I am passionate about helping customers and ensuring their satisfaction

  • Answered by AI
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself and the relevant experience?
  • Q2. What skills do you have for us to enhance the productivity of the project?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

General Questions regarding your experience in customer support

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction What is your Memorable day Speak something about your college days in hindi Are you comfortable with night shift What is your salary expectation.
Round 3 - System test 

(1 Question)

  • Q1. Verbal questions Communication skills testing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why want to join this organisation
  • Q2. What is your salary expectation
  • Q3. Better salary and growth our skill
Round 2 - Group Discussion 

Discuss about policy and process

Round 3 - HR 

(2 Questions)

  • Q1. Salary expectations
  • Q2. Total experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Better opportunity and questions coming from jobseeker side it is changes to execute our skill
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Project discussion
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about your self
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Interview date on 10 September

Round 3 - Aptitude Test 

Computer test and dv

Round 4 - Group Discussion 

Gd group discussed and computer basic

Round 5 - One-on-one 

(1 Question)

  • Q1. Computer related question

Interview Preparation Tips

Interview preparation tips for other job seekers - Study case group discussed and computer knowledge

I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What do you in leisure time
  • Ans. 

    In my leisure time, I enjoy reading books, playing sports, and spending time with family and friends.

    • Reading books

    • Playing sports

    • Spending time with family and friends

  • Answered by AI
  • Q2. Just make you answer very soft and convenient. Ex- I use to play game or watch movies....again they will ask you to talk something about game if you tell them game if movie they will ask you what is you la...
  • Q3. Person test
  • Q4. Try to speak clear and accurate.

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. She asked jst my personal details and the notice period about my work and replied her according to that but later the consultant from kvc replied me tht u r not shortlisted after asking her so many times a...
  • Q2. But when we are looking for some new firm to join we have to serve the notice period but she was like so rude I don't know who she was at least b professional while taking interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz guys don't go for consultancy like kvc as the consultant over there was so rude with full of attitude like she is paying me first improve ur consultants and then provide the consultancy

Founders Health Interview FAQs

How many rounds are there in Founders Health Customer Service Associate interview?
Founders Health interview process usually has 4 rounds. The most common rounds in the Founders Health interview process are HR, Aptitude Test and Group Discussion.

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