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Founders Health Customer Service Associate Interview Questions and Answers

Updated 16 Jun 2024

Founders Health Customer Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Q2. Weakness nd strength
  • Q3. What's ur hobbies
  • Q4. What kind salary do you expect ?
Round 2 - Aptitude Test 

Grammar test nd general question

Round 3 - Group Discussion 

About any project discussion

Round 4 - Case Study 

About company details and package

Interview Preparation Tips

Topics to prepare for Founders Health Customer Service Associate interview:
  • Tell about your self
Interview preparation tips for other job seekers - Undate your Resume

Top trending discussions

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Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Introduction
  • Q2. Experience
  • Q3. Previous job role and responsibilities
  • Ans. 

    I have worked in various customer service roles, focusing on support, problem-solving, and enhancing customer satisfaction.

    • Handled customer inquiries via phone and email, ensuring timely responses and resolutions.

    • Managed customer complaints by actively listening and providing effective solutions, resulting in a 20% increase in customer satisfaction.

    • Collaborated with team members to streamline processes, which improved ...

  • Answered by AI
  • Q4. Speech on any particular topic like pandemic 2020,demonetization,digital India,women empowerment,customer service,advantages of social media ,what is customer satisfaction
  • Q5. Essay writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys you have to introduce your self in proper way,after hobbies then exp part,
So be confident during interview,don't try to finish the interview in very fastly .

Customer Service Associate Interview Questions Asked at Other Companies

Q1. A customer received a damaged product and wants to return it. How ... read more
asked in Amazon
Q2. What is the difference between good customer service and bad cust ... read more
Q3. If a customer is not satisfied with your answer, what will you do ... read more
Q4. What do you understand by customer care service?
Q5. Why is customer care service important for a company?

I applied via Job Portal and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Mainframe Questions
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions and location

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing more to say than just go for it and crack it

I applied via Company Website and was interviewed in Feb 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Will you be able to work for 10 hours a day
  • Ans. 

    Yes, I am able to work for 10 hours a day and can maintain productivity and focus throughout the shift.

    • I have experience in roles that required long hours, such as during peak seasons in retail.

    • I prioritize time management to ensure tasks are completed efficiently.

    • I take regular short breaks to recharge, which helps maintain my energy levels.

    • In my previous job, I often worked extended hours during busy periods and rece...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is slow and I got selected for one process and got an another process

Interview Questionnaire 

1 Question

  • Q1. JAM, Written English test

Interview Preparation Tips

Interview preparation tips for other job seekers - Good with English, Good with people

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What's is Capital Market? what is Derivatives? Difference between bond and equity? They ask some basics questions like this.
  • Ans. 

    Capital market is a financial market where long-term securities like stocks and bonds are bought and sold. Derivatives are financial instruments derived from an underlying asset.

    • Capital market is a market for long-term securities like stocks and bonds

    • It facilitates the buying and selling of financial instruments with long maturities

    • Derivatives are financial instruments derived from an underlying asset

    • They derive their ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just explain your profile what you are working in current company profile in detail.

Interview Questionnaire 

1 Question

  • Q1. Dockers, kubernets,

Interview Preparation Tips

Interview preparation tips for other job seekers - nice
Are these interview questions helpful?

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

Interview Questionnaire 

1 Question

  • Q1. About urself...Previous experince

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your achievements which is you proud of??

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep camp and give true answers

Founders Health Interview FAQs

How many rounds are there in Founders Health Customer Service Associate interview?
Founders Health interview process usually has 4 rounds. The most common rounds in the Founders Health interview process are HR, Aptitude Test and Group Discussion.

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
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