Flipkart Seller Partner Support Interview Questions and Answers

Versant Test comprised of: Typing, Speaking, Listening, and E-mail Writing

Q1. Tell me about yourself?
Ans. 
I am a highly motivated individual with a passion for customer service and problem-solving.
• I have experience in customer service roles, where I have honed my communication and interpersonal skills.

• I am a quick learner and am always eager to take on new challenges.

• I am a team player and enjoy collaborating with others to achieve common goals.

• In my free time, I enjoy reading and practicing yoga to maintain a healthy work
Answered by AI
Add your answer
Q2. What happens if a seller is adamant on not understanding a policy and you can't do anything plus you cannot say No to the seller too?
Ans. 
If a seller is adamant on not understanding a policy, try to explain it in a different way and provide examples. If they still refuse, escalate to a higher authority.
• Try to understand the seller's perspective and address their concerns

• Provide clear and concise explanations of the policy

• Use examples to illustrate the policy

• If the seller still refuses to comply, escalate the issue to a higher authority
Answered by AI
View 10 more answers
Q3. Write an E-mail to the seller who is asking about the late delivery of their product to the customer?
Ans. 
Email to seller regarding late delivery of product
• Acknowledge the delay and apologize for the inconvenience caused

• Explain the reason for the delay and provide a new estimated delivery date

• Offer compensation or a discount for the inconvenience caused

• Assure the seller that steps have been taken to prevent such delays in the future
Answered by AI
View 3 more answers
Q4. Are you available for full time for the next 3 months of training period?
Ans. 
Yes, I am available for full-time for the next 3 months of training period.
• I am fully committed to this opportunity and am willing to dedicate my time and effort to succeed.

• I have no other commitments that would interfere with my availability.

• I understand the importance of this training period and am excited to learn and grow in this role.
Answered by AI
Add your answer
Q5. Where do you see yourself in the next 5 years?
Ans. 
In 5 years, I see myself as a successful and experienced seller partner support specialist, contributing to the growth of the company.
• Continuing to develop my skills and knowledge in the field

• Taking on more responsibilities and leadership roles

• Building strong relationships with clients and colleagues

• Contributing to the success and growth of the company

• Exploring new opportunities for personal and professional growth
Answered by AI
View 1 more answer

Q1. Prepare Self introduction
Add your answer

Q1. Prepare for situational questions
Add your answer

Basic English tests and versant test.

Q1. What do you know about this role? Questions based on Previous experience. What situation made you think of life differently?
Add your answer

Amazon has their own Platform for aptitude test basis your English, grammar, pronunciation and max to 7 types pertaining 45 -50 odd mins shows after a few seconds, receive an email stating ' are you eligible for the nest round or not'!!?

Q1. Had a basic one on one with the job process and sharing a bit of work experience. The meeting was short yet a good talk.
Add your answer

Had one n one with the Process Manager and sharing experience and setting up expectations.

Q1. The final word with the HR talking down to the package and hence took approx 3 months to pursue this job.
Add your answer

A case study can be about an individual a group of people an organisation or an event among other subject

GD assesses the overall personality thoughts feelings and behaviour of an individual in a group

Q1. Tell me about yourself
Add your answer
Q2. What are your strength
Add your answer
Q3. What motivates you
Add your answer

An aptitude test is an exam used to determine an individual skill or propensity to succeed in a given activity

Only basic. It was very easy to crack

Q1. Tell me about youself.
Add your answer
Q2. Why did you chose Amazon?
Add your answer