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Flipkart Customer Care Representative Interview Questions and Answers for Experienced

Updated 24 Feb 2023

Flipkart Customer Care Representative Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Your full introduction and your best hobbies information give me
  • Ans. Kirti Keshari road in Mirzapur Uttar Pradesh
  • Answered Anonymously
  • Q2. Flipkart per job Kyon karna chahte ho
  • Ans. Customer ki samasyaon Ka nistaaran Karna mujhe bahut acchi Tarah Aata Hai isiliye customer support Ka Main job karna chahti hun
  • Answered Anonymously
  • Q3. Gussa Hue customer ko deal kaise kiya Ja sakta hai
  • Q4. Aur koi job Pasand Nahin Hai
  • Q5. Aap Ghar Baithe job karna Chahenge

Interview Preparation Tips

Interview preparation tips for other job seekers - Mujhe customer supporting ka job bahut pasand hai main ghar baithkar customer ki samasyaon ka Samadhan call ke dwara kar sakti hun

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Great easy

I applied via LinkedIn and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Versant aptitude test which has four parts in which you will tested in your communication skill and also logical reasoning

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect some data from YouTube regarding versant aptitude test

Interview Questionnaire 

1 Question

  • Q1. If I were hired for the position, would I be going through any training prior to actually starting the work?

I applied via Walk-in and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy

Round 3 - One-on-one 

(1 Question)

  • Q1. Bit tougher.they will kill patience
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion , they

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient enough for giving an interview cuz it takes 8-12 hours

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Have basic knowledge

Round 2 - Aptitude Test 

Anyone with basic knowledge can pass

Round 3 - HR 

(1 Question)

  • Q1. Tell about yourself,are you okay with working here, will you be able to change location

Interview Preparation Tips

Interview preparation tips for other job seekers - second one was language test anyone with basic language skills can pass

I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...

Interview Preparation Tips

Interview preparation tips for other job seekers - All the rounds are very easy if you show a little confidence in yourself. Dont panic. Don't take long pause during talking to HR person.

I appeared for an interview before Mar 2021.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Last year experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Superb big basket is the one of the best retal customer service

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
  • Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.

I applied via Referral and was interviewed in Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Mos5 of questions on english grammar

Interview Preparation Tips

Interview preparation tips for other job seekers - focus on English grammar...it helps you to crack the test

Flipkart Interview FAQs

How many rounds are there in Flipkart Customer Care Representative interview for experienced candidates?
Flipkart interview process for experienced candidates usually has 2 rounds. The most common rounds in the Flipkart interview process for experienced candidates are Resume Shortlist and HR.
What are the top questions asked in Flipkart Customer Care Representative interview for experienced candidates?

Some of the top questions asked at the Flipkart Customer Care Representative interview for experienced candidates -

  1. gussa Hue customer ko deal kaise kiya Ja sakta ...read more
  2. Flipkart per job Kyon karna chahte...read more
  3. aap Ghar Baithe job karna Chahe...read more

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Flipkart Customer Care Representative Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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Flipkart Customer Care Representative Salary
based on 4 salaries
₹2.5 L/yr - ₹2.8 L/yr
17% less than the average Customer Care Representative Salary in India
View more details

Flipkart Customer Care Representative Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

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