FIS Interview Questions, Process, and Tips

Pronunciation and communication skills were checked

Q1. Introduction about yourself
Ans. 
Experienced customer service professional with 5+ years in the industry. Skilled in handling customer inquiries and resolving issues efficiently.
• 5+ years of experience in customer service

• Strong communication and problem-solving skills

• Ability to handle customer inquiries and resolve issues efficiently

• Proficient in using CRM systems and other customer service tools
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Q2. Why left the last job
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for career advancement

• Seeking new challenges

• Opportunity for professional growth

• Relocation

• Company downsizing
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Q3. Work experience
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Q4. Speak for 2 mins about childhood memories
Ans. 
Childhood memories are filled with joy, innocence, and adventure.
• Playing with neighborhood friends until the street lights came on

• Family vacations to the beach or mountains

• Celebrating birthdays with homemade cakes and games

• Exploring the backyard or local park for hidden treasures

• Learning to ride a bike or swim for the first time
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Q1. Salary discussion
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Round 1 had aptitude and technical questions.

Q1. Java, OOPS, OS, CN concepts
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Q2. Resume based questions were asked
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Q3. Some behavioral questions like challenges faced, knowledge about recent technology
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Q1. Details about SQL queries
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Q2. Basic troubleshooting steps
Ans. 
Basic troubleshooting steps involve identifying the issue, gathering information, isolating the problem, testing solutions, and implementing fixes.
• Identify the issue by gathering information from the user or system logs.

• Isolate the problem by determining if it's a hardware or software issue.

• Test solutions by trying different troubleshooting steps or tools.

• Implement fixes by applying patches, updates, or configuration c...read more
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Q3. Topics related to networking
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Q4. Payments gateway questions
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Q1. Why do you want to join this company?
Ans. 
I want to join this company because of its reputation for innovation and growth opportunities.
• Impressed by company's track record of innovation

• Excited about potential for growth and advancement

• Align with company values and culture
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Q2. Where do you see your self after 5 years from now ?
Ans. 
In 5 years, I see myself as a Senior Analyst L3, leading a team and contributing to strategic decision-making.
• Advancing to Senior Analyst L3 role

• Leading a team of analysts

• Contributing to strategic decision-making

• Continuing professional development through certifications or further education
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Q1. Why you have reassigned before getting any offer letter
Ans. 
I reassigned before receiving an offer letter due to personal reasons and a better opportunity.
• Received a better job offer with higher pay or better benefits

• Personal reasons such as family relocation or health issues

• Company restructuring or change in job role
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Q2. Why do you need this job
Ans. 
I am passionate about utilizing my skills and experience to make a meaningful impact in this role.
• I have a strong background in data analysis and problem-solving, which aligns well with the requirements of this position.

• I am excited about the opportunity to work with a team of talented professionals and contribute to the success of the organization.

• I am eager to take on new challenges and continue to grow and develop p
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Q1. Roles and responsibilities in previous organisations
Ans. 
In my previous roles, I have been responsible for analyzing business processes, gathering requirements, and creating solutions to improve efficiency.
• Analyzed current business processes to identify areas for improvement

• Gathered requirements from stakeholders to understand their needs

• Created solutions such as process improvements or new software implementations

• Collaborated with cross-functional teams to ensure successful
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Q2. Technologies you’ve worked on
Ans. 
I have experience working with a variety of technologies including SQL, Python, Tableau, and Jira.
• SQL

• Python

• Tableau

• Jira
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Q1. Basics of java like string ,string builder ,Buffer,scp
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Q2. Spring boot annotaions
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Online Test having MCQs

Q1. They asked a HARD Dynamic Programming Question from Leetcode
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