Upload Button Icon Add office photos

Fino Payments Bank

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Fino Payments Bank Customer Relation Officer Interview Questions and Answers for Experienced

Updated 12 Nov 2021

Fino Payments Bank Customer Relation Officer Interview Experiences for Experienced

2 interviews found

Interview Questionnaire 

2 Questions

  • Q1. Totally waste hire employee s to much work pressure
  • Q2. Team head's put lot of pressure CRO ,

Interview Preparation Tips

Interview preparation tips for other job seekers - Wasted job to much work pressure

Interview Questionnaire 

2 Questions

  • Q1. Appointment date
  • Q2. Your location

Customer Relation Officer Interview Questions Asked at Other Companies for Experienced

Q1. What are the languages you know?
Q2. How would you upsell and cross sell a product
Q3. What is neft/rtgs , difference
Q4. Any loans / liabilities
Q5. What does a voice and accent test typically entail?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction round
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial round
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It is about general maths questions

Round 2 - Technical 

(2 Questions)

  • Q1. What is bank?how do respond the customers
  • Ans. 

    A bank is a financial institution that accepts deposits from the public and creates credit. Customer Relation Officers respond to customers by providing assistance with their banking needs.

    • Banks provide various financial services such as savings accounts, loans, and investment opportunities.

    • Customer Relation Officers assist customers with account inquiries, transactions, and problem resolution.

    • They ensure customer sati...

  • Answered by AI
  • Q2. Details of education
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Reasoing and apptirude test and current banking scenario and sales knowledge

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about ur self
  • Q2. Brief about yourself and working details

Interview Preparation Tips

Interview preparation tips for other job seekers - Before joining this company make sure know about your role and work datails. Unless dont join later will suffer..

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Currently Shuts all products. Be ready to find a better Role & Job?
  • Q2. Yes. I'm ready to find a better job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Better search good job. Why they hire & why they're wasted others time and career don't know. Anybody Interested to join this company please keep back up job also. Job security is very poor.

I applied via Company Website and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Fullform of neft,rtgs
  • Ans. 

    NEFT stands for National Electronic Funds Transfer and RTGS stands for Real Time Gross Settlement.

    • NEFT is a payment system that allows individuals and businesses to transfer funds electronically from one bank account to another.

    • RTGS is a payment system that enables large-value transactions to be settled in real-time.

    • NEFT transactions are settled in batches, while RTGS transactions are settled individually.

    • NEFT has no m...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Housing loan what are papers needed

I applied via Indeed and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. What are your salary expectations?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - please share to job full details

Interview Questionnaire 

2 Questions

  • Q1. About youself
  • Q2. About bank services

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I appeared for an interview in Aug 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you need banking job

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview will be based on Financial knowledge for entry level, and for promotion, interview will examine indepth subject knowledge

Fino Payments Bank Interview FAQs

How to prepare for Fino Payments Bank Customer Relation Officer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fino Payments Bank. The most common topics and skills that interviewers at Fino Payments Bank expect are Sales Executive Activities, Banking Sales, Channel Sales, Sales and Field Sales.
What are the top questions asked in Fino Payments Bank Customer Relation Officer interview for experienced candidates?

Some of the top questions asked at the Fino Payments Bank Customer Relation Officer interview for experienced candidates -

  1. Totally waste hire employee s to much work press...read more
  2. Team head's put lot of pressure CR...read more

Tell us how to improve this page.

Interview Questions from Similar Companies

DBS Bank Interview Questions
3.8
 • 161 Interviews
City Union Bank Interview Questions
3.2
 • 90 Interviews
CSB Bank Interview Questions
3.2
 • 75 Interviews
View all
Fino Payments Bank Customer Relation Officer Salary
based on 103 salaries
₹1.2 L/yr - ₹3.2 L/yr
23% less than the average Customer Relation Officer Salary in India
View more details

Fino Payments Bank Customer Relation Officer Reviews and Ratings

based on 40 reviews

3.9/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.2

Salary

3.7

Job security

3.7

Company culture

3.0

Promotions

3.7

Work satisfaction

Explore 40 Reviews and Ratings
Assistant Manager
211 salaries
unlock blur

₹1.7 L/yr - ₹8.4 L/yr

Territory Sales Manager
155 salaries
unlock blur

₹1.9 L/yr - ₹4.1 L/yr

Cluster Head
151 salaries
unlock blur

₹3 L/yr - ₹9 L/yr

Manager
126 salaries
unlock blur

₹3.5 L/yr - ₹14 L/yr

Officer
123 salaries
unlock blur

₹1.5 L/yr - ₹5 L/yr

Explore more salaries
Compare Fino Payments Bank with

AU Small Finance Bank

4.2
Compare

Equitas Small Finance Bank

4.4
Compare

ESAF Small Finance Bank

3.7
Compare

DBS Bank

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview