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FastInfo Customer Care Executive Interview Questions and Answers for Freshers

Updated 15 Mar 2025

FastInfo Customer Care Executive Interview Experiences for Freshers

3 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Hai and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me something about yourself.
  • Q2. What was your previous company?
  • Q3. What was your job role as an operations executive?
  • Q4. Why did you left the previous job?
Round 2 - HR 

(3 Questions)

  • Q1. What is your last qualification?
  • Q2. Why do want this job?
  • Q3. How much is your salary expectation?

Interview Preparation Tips

Topics to prepare for FastInfo Customer Care Executive interview:
  • Self Introduction
  • Communication Skills
  • Convincing Power
Interview preparation tips for other job seekers - They called me up and asked to come and attend the interview, then the interview completed and after being selected they negotiated the salary also. After that they told me (along with other selected candidates) to go home because they have an upcoming internal meeting. That's why interview has been postponed. My last round has been postponed, and they'll let me know after some days when it starts again. Very unprofessional!
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. General knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly environment , feel proud to be a part.

Customer Care Executive Interview Questions Asked at Other Companies for Fresher

Q1. Tell me about this product how will sell to the customer
Q2. How will you handle irrated customers?
asked in Amazon
Q3. What is customer service, how do we deal with customer service
asked in iEnergizer
Q4. Difference between inbound and outbound processes?
Q5. How much is the shipping to Canada ? Was to place the order at th ... read more
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What about yourself?
  • Ans. 

    I am a dedicated and empathetic individual with strong communication skills and a passion for helping others.

    • Dedicated to providing excellent customer service

    • Strong communication skills

    • Empathetic towards customer needs

    • Passionate about helping others

    • Experience in resolving customer issues effectively

  • Answered by AI
  • Q2. Process regarding questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company as a fresher, peaceful environment.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Whats your profile and experience elaboration?
  • Q2. Why you want to go ahead with skill Lync only?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest about your work and dont take stress on the sales part as you will be trained their.

I applied via Campus Placement and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. They will check your communication in first round
  • Q2. In second round, they will give a product and convince that to consumer to buy the product
  • Q3. HR will question you why do you want this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic . It's moderate to crack the interview
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self ?
  • Ans. First of all thank you so much giving m e this opportunity to introduce my self poonam pandey from amethi in up .
  • Answered by Poonam Pandey
  • Q2. Whats your qualification ?
  • Ans. I did my graduation my b.com RRPG College in amethi . i have done MBA AKTU in Lucknow . 2021 i am current working in tata capital housing finance.
  • Answered by Poonam Pandey
Round 3 - HR 

(1 Question)

  • Q1. Why should hare you?
  • Ans. Every person differnt differnt capabilities .
  • Answered by Poonam Pandey
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

History geography politics

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Where do you want to see yourself in next 5years
  • Q2. Why work from home
  • Q3. Only 2 questions was asked
  • Q4. Previous work experiences
  • Q5. How will you manage your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Sallary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Eeasy interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Topics given according to current affairs. Panel had 4-5 individual

Round 2 - One-on-one 

(1 Question)

  • Q1. What's difference between marketing and sales
  • Ans. 

    Marketing focuses on creating awareness and interest in a product or service, while sales involves closing deals and generating revenue.

    • Marketing involves activities such as advertising, branding, and market research.

    • Sales involves activities such as prospecting, qualifying leads, and negotiating contracts.

    • Marketing aims to attract and retain customers through various channels.

    • Sales focuses on converting leads into cus...

  • Answered by AI

FastInfo Interview FAQs

How many rounds are there in FastInfo Customer Care Executive interview for freshers?
FastInfo interview process for freshers usually has 1-2 rounds. The most common rounds in the FastInfo interview process for freshers are HR.
How to prepare for FastInfo Customer Care Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FastInfo. The most common topics and skills that interviewers at FastInfo expect are Communication Skills, Convincing Power, Customer Service, Domestic BPO and Domestic Calling.
What are the top questions asked in FastInfo Customer Care Executive interview for freshers?

Some of the top questions asked at the FastInfo Customer Care Executive interview for freshers -

  1. What is your perspective for corporate j...read more
  2. Tell me any thing about yoursel...read more
  3. Why do you want this j...read more
How long is the FastInfo Customer Care Executive interview process?

The duration of FastInfo Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

FastInfo Customer Care Executive Interview Process for Freshers

based on 3 interviews

1 Interview rounds

  • HR Round
View more

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FastInfo Customer Care Executive Salary
based on 34 salaries
₹1 L/yr - ₹3 L/yr
16% less than the average Customer Care Executive Salary in India
View more details

FastInfo Customer Care Executive Reviews and Ratings

based on 60 reviews

4.2/5

Rating in categories

4.1

Skill development

4.1

Work-life balance

4.1

Salary

4.0

Job security

4.1

Company culture

3.9

Promotions

4.0

Work satisfaction

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