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EXL Service Business Manager Interview Questions, Process, and Tips
EXL Service Business Manager Interview Experiences
1 interview found
Anonymous
I applied via Job Portal and was interviewed in Sep 2022. There were 2 interview rounds.
(5 Questions)
- Q1. What do you know about BPMN?
- Ans.
BPMN stands for Business Process Model and Notation. It is a graphical representation of business processes.
BPMN is used to model and design business processes
It uses standardized symbols and notation to represent different elements of a process
BPMN diagrams can be used to communicate process flows to stakeholders
Examples of BPMN symbols include events, activities, gateways, and flows
- Q2. How do you conduct Process Transformation?
- Ans.
Process transformation involves analyzing and improving existing processes to increase efficiency and effectiveness.
Identify the process to be transformed
Analyze the current process and identify areas for improvement
Design a new process that addresses the identified issues
Implement the new process and monitor its effectiveness
Continuously evaluate and improve the process
Use tools such as process mapping, Lean Six Sigma...
- Q3. How do you use cloud computing in digital transformation?
- Ans.
Cloud computing enables digital transformation by providing scalable and flexible infrastructure for data storage, processing, and analysis.
Cloud computing allows for easy access to data and applications from anywhere, at any time.
It enables businesses to scale up or down their computing resources as needed.
Cloud-based analytics tools can help organizations gain insights from large amounts of data.
Cloud-based collabora...
- Q4. How do you digitize an Insurance Claim Process?
- Ans.
Digitizing an insurance claim process involves automating the process of filing, processing, and settling claims using digital tools.
Implement an online portal for claim submission and tracking
Use digital tools like AI and machine learning to automate claim processing
Integrate with third-party data sources to verify claims and prevent fraud
Provide real-time updates to customers on the status of their claims
Offer digita...
- Q5. What processes have you worked in Finance Transformation of captives?
- Ans.
I have worked on finance transformation processes for captives by implementing automation, streamlining workflows, and optimizing financial reporting.
Implemented automation to reduce manual effort and increase efficiency
Streamlined workflows to eliminate redundancies and improve productivity
Optimized financial reporting to provide accurate and timely information for decision-making
Collaborated with cross-functional tea...
Interview Preparation Tips
Skills evaluated in this interview
Interview questions from similar companies
(2 Questions)
- Q1. Explain full BA lifecycle
- Ans.
The full BA lifecycle involves identifying business needs, analyzing requirements, designing solutions, implementing changes, and evaluating outcomes.
1. Identify business needs and opportunities
2. Analyze requirements and gather data
3. Design solutions and create specifications
4. Implement changes and monitor progress
5. Evaluate outcomes and make recommendations for improvements
- Q2. Explain how will you resolve the conflict between your team members
- Ans.
I will address the conflict by facilitating open communication, understanding each team member's perspective, and finding a mutually agreeable solution.
Encourage open communication to understand the root cause of the conflict
Listen to each team member's perspective without judgment
Facilitate a discussion to find common ground and reach a mutually agreeable solution
Implement team-building activities to improve communica
Interview Preparation Tips
I applied via campus placement at Dayananda Sagar College of Engineering, Bangalore and was interviewed in Aug 2023. There were 2 interview rounds.
It mainly contained quantitative and reasoning and English
(3 Questions)
- Q1. Tell me something about yourself
- Q2. What work does a business analyst do
- Q3. They gave 2 questions based on reasoning
Selected
I applied via Approached by Company and was interviewed in Oct 2023. There were 2 interview rounds.
(1 Question)
- Q1. 1st round was with hiring manager. Questions were both technical and functional related to the job profile and relevant skills
(1 Question)
- Q1. General fit check questions and soft skills test
Interview Preparation Tips
Include pymetric test
(1 Question)
- Q1. Related to excel and Sql
Sohini Roy
Selected
I applied via campus placement at Calcutta University and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. What is Regression?What is Mutlicollinearity?
- Ans.
Regression is a statistical technique used to understand the relationship between a dependent variable and one or more independent variables. Multicollinearity occurs when independent variables in a regression model are highly correlated.
Regression helps in predicting the value of the dependent variable based on the values of independent variables.
Multicollinearity can lead to issues in interpreting the coefficients of...
Skills evaluated in this interview
Interview Questionnaire
2 Questions
- Q1. Past experience
- Q2. How would you communicate tough feedback to team
Selected
I applied via Company Website and was interviewed in Sep 2023. There were 4 interview rounds.
It was aptitude Medium level
It is on Python and SQL easy level
(2 Questions)
- Q1. With Hiring Manager
- Q2. Case Study Questions around 3/4
(1 Question)
- Q1. Salary Discussion
Interview Preparation Tips
Good Culture
(1 Question)
- Q1. Technical questions on your domain
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jan 2022. There was 1 interview round.
(2 Questions)
- Q1. What are the joins available in sql
- Ans.
SQL joins are used to combine rows from two or more tables based on a related column between them.
INNER JOIN: returns only the matching rows from both tables
LEFT JOIN: returns all rows from the left table and matching rows from the right table
RIGHT JOIN: returns all rows from the right table and matching rows from the left table
FULL OUTER JOIN: returns all rows from both tables
CROSS JOIN: returns the Cartesian product
- Q2. Shown a case study and asked to answer it accordingly
Interview Preparation Tips
Skills evaluated in this interview
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