EXL Service Operations Executive Interview Questions and Answers

Generally put up the questions from number system and English comprehensive.

Q1. Question about the self introduction.
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Q2. Question about the company process.
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Question put up from the coding decoding

Q1. Question about the self introduction.
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Q2. What do u know about company EXL and insurance.?
Ans. 
EXL is a leading operations management and analytics company that provides services to the insurance industry.
• EXL offers a range of services to insurance companies, including claims processing, underwriting support, and data analytics.

• The company helps insurance companies improve efficiency, reduce costs, and enhance customer experience.

• EXL has a strong presence in the insurance sector, working with major insurance pro...read more
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Q1. How to handle pressure
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Handling pressure involves staying organized, prioritizing tasks, taking breaks, seeking support, and maintaining a positive mindset.
• Stay organized by creating to-do lists and setting realistic goals

• Prioritize tasks based on deadlines and importance

• Take breaks to recharge and avoid burnout

• Seek support from colleagues or mentors when feeling overwhelmed

• Maintain a positive mindset by focusing on solutions rather than pro
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Q2. How to priotize your work
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Prioritizing work involves identifying tasks, assessing their importance and urgency, and allocating time and resources accordingly.
• Create a to-do list with all tasks

• Identify tasks that are important and urgent

• Delegate tasks that can be done by others

• Break down large tasks into smaller, manageable ones

• Use tools like Eisenhower Matrix to prioritize tasks
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Q1. About your self
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Q2. Your worked experience
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I have over 10 years of experience in operations management, including leading teams, optimizing processes, and implementing efficiency improvements.
• Led a team of 50 employees in a manufacturing plant, increasing productivity by 20%

• Implemented a new inventory management system that reduced costs by 15%

• Streamlined production processes resulting in a 30% decrease in lead times
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Write essay and objectives questions

Q1. Your personal information and job experience
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Question of English grammar and email writing

Q1. Finally interviewed by manager, asked about previous work related & expeties
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Q1. What are your salary expectations?
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Q2. Why should we hire you?
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Basic english and maths