Etech Global Services Support Specialist Interview Questions and Answers

I am fluent in English and have basic knowledge of Spanish.

• Fluent in English

• Basic knowledge of Spanish

• Comfortable with technical language

• Able to communicate effectively with team members

Quality is meeting or exceeding customer expectations through consistent and reliable performance.

• Quality is about meeting or exceeding customer expectations

• It involves consistent and reliable performance

• It requires adherence to standards and processes

• It involves continuous improvement and feedback

• Examples include defect-free products, timely delivery, and excellent customer service

A quality analyst ensures that products or services meet the required standards and specifications.

• Develop and implement quality control procedures

• Analyze data to identify areas for improvement

• Ensure compliance with regulations and standards

• Collaborate with other departments to resolve quality issues

• Conduct audits and inspections

• Provide training to employees on quality control

• Monitor and evaluate product or service per...read more