Electronica Finance Interview Questions, Process, and Tips

Making person good in his work

How can we resolve NPA case

About the NPA case

Q1. How can we resolve NPA case
Ans. 
To resolve NPA cases, a collection manager can implement strategies such as restructuring loans, offering settlements, or initiating legal action.
• Analyze the reasons for the NPA and work with the borrower to restructure the loan terms.

• Offer settlements or discounts to encourage repayment and close the NPA case.

• Initiate legal action as a last resort to recover the outstanding amount.

• Regularly follow up with the borrower...read more
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Q2. How can we get achievements
Ans. 
Achievements can be obtained through setting clear goals, working hard, staying focused, and celebrating successes.
• Set specific and measurable goals

• Create a plan of action to achieve those goals

• Stay focused and motivated

• Track progress and make adjustments as needed

• Celebrate achievements and milestones

• Seek feedback and learn from failures

• Collaborate with others to achieve common goals
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Q3. How can we motivate customer to payment
Ans. 
Motivate customers to make payments by offering incentives, setting clear expectations, and providing excellent customer service.
• Offer discounts or payment plans for early or on-time payments

• Clearly communicate payment deadlines and consequences for late payments

• Provide excellent customer service to build trust and rapport with customers

• Send reminders or follow-up emails/texts about upcoming payments

• Consider implementi
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Q4. How can we rich ourtarget
Ans. 
Reaching the target can be achieved by setting clear goals, implementing effective strategies, monitoring progress, and making necessary adjustments.
• Set specific and measurable goals for the team to work towards

• Implement strategies such as regular communication, training, and incentives to motivate and guide team members

• Monitor progress regularly through performance metrics and adjust strategies as needed

• Provide necess...read more
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Q5. How can we get make good performance
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Q1. All questions related to my previous experience.
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Q2. How I source the file? What was the process of login to Disbursement?
Ans. 
To source the file, I typically use various databases and platforms to gather relevant information. The process of logging into Disbursement involves entering credentials and navigating through the system.
• Utilize databases and platforms to gather information

• Enter credentials to log into Disbursement

• Navigate through Disbursement system to access files
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Q1. WHAT IS USL? Criteria Of UBL.
Ans. 
USL stands for Unique Selling Proposition, which is a factor that differentiates a product or service from its competitors. UBL refers to Unique Buying Logic, which is the reason why customers choose to purchase a product or service.
• USL is a unique feature or benefit that sets a product apart from competitors

• UBL is the specific reason why customers choose to buy a product or service

• USL focuses on what makes a product u...read more
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Q2. Who will be your targeted customers?
Ans. 
Our targeted customers will be small to medium-sized businesses in the technology sector looking to streamline their sales processes and increase revenue.
• Small to medium-sized businesses in the technology sector

• Companies looking to streamline sales processes

• Businesses aiming to increase revenue
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Q1. Previous Company Working and Job responsibilities
Ans. 
I worked at XYZ Company as a Credit Analyst. My responsibilities included assessing creditworthiness, setting credit limits, and managing collections.
• Assessed creditworthiness of new and existing customers

• Set credit limits based on risk assessment

• Managed collections process for overdue accounts
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Q1. Previous organizations Job responsibilities KRA
Ans. 
Managed credit operations, analyzed credit risk, monitored collections, and ensured compliance with credit policies.
• Analyzed credit risk for potential customers

• Monitored collections and followed up on overdue accounts

• Ensured compliance with credit policies and procedures

• Managed credit operations and team of credit analysts
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