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Ebixcash Global Services

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3.5

based on 434 Reviews

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Ebixcash Global Services B.P.O Interview Questions and Answers

Updated 19 Sep 2023

Ebixcash Global Services B.P.O Interview Experiences

1 interview found

B.P.O Interview Questions & Answers

user image Anonymous

posted on 19 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Qualification .
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Cheacking communication skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear about the interview
Prepare well

Top trending discussions

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Interview Tips & Stories
1w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

B.P.O Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 19 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Talk about women empowerment
    • Add your answer
Round 3 - Aptitude Test 

Logical reasoning, Basic grammer

Round 4 - Typing Test 

(1 Question)

  • Q1. Self introduction, some basic mathematical questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you're speaking

B.P.O Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Your introduction
    • Add your answer

B.P.O Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 11 Sep 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Easy questions about job purpose
    • Add your answer

Chat Support Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 8 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. First round was assesment
    • Add your answer
  • Q2. Communication (chat)
    • Add your answer
Round 3 - Assignment 

The question given by them are very interesting. And HR department is pretty awesome.

Round 4 - Other 

(1 Question)

  • Q1. Waiting for operational round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be cool and more interactive. And there should be genuine answers given by us

Benefits Operations Administrator Interview Questions & Answers

Conduent user image Anonymous

posted on 17 Sep 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me your journey
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me your hobbies
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hectic environment,No annual increment

AR Caller Interview Questions & Answers

Sagility user image Anonymous

posted on 21 Dec 2022

Round 1 - Case Study 

You just need to focus on your grammer and English speaking

Round 2 - One-on-one 

(3 Questions)

  • Q1. He will give any topic on which you will have to discuss
    • Add your answer
  • Q2. For example environment global warming traffic etc
    • Add your answer
  • Q3. Any topic which is related to any political party or social issues
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be normal behave normal Don't behave like you are getting nervous

Process Leader Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 23 Mar 2022

Round 1 - Assignment 
Round 2 - One-on-one 

(1 Question)

  • Q1. People management and how to control attr and Shrinkage
  • Ans. 

    Effective people management and monitoring of attrition and shrinkage are crucial for process success.

    • Regularly track and analyze attrition and shrinkage data to identify trends and root causes.

    • Implement strategies to improve employee engagement and retention, such as career development opportunities and recognition programs.

    • Provide ongoing training and support to employees to improve their skills and performance.

    • Estab...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident 😉 that's enough and learn about people management

Main thing, we need to speak positively about employees.Bcs firstsource is employees Centricity company..will give more importance to agent level people

Team Lead Operations Interview Questions & Answers

iEnergizer user image Anonymous

posted on 12 Sep 2021

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How do you calculate shrinkage and attrition ?
  • Ans. 

    Shrinkage and attrition can be calculated by analyzing data on employee turnover and productivity.

    • Shrinkage is calculated by dividing the total hours lost due to employee absence or unproductive time by the total scheduled hours.

    • Attrition is calculated by dividing the number of employees who leave the company by the average number of employees during a specific period.

    • Data on employee attendance, productivity, and turn...

    • Answered by AI
    View 8 more answers
  • Q2. How do you manage bottom quartile agents ?
  • Ans. 

    Bottom quartile agents can be managed by providing regular feedback, coaching, training, and setting clear expectations.

    • Regularly monitor their performance and provide feedback

    • Identify their strengths and weaknesses and provide coaching and training accordingly

    • Set clear expectations and goals for improvement

    • Recognize and reward their progress and achievements

    • Provide additional support and resources if needed

    • Answered by AI
    Add your answer
  • Q3. KRAs of a Team Leader ?
    • Add your answer
  • Q4. How to calculate AHT ?
  • Ans. 

    AHT is calculated by dividing the total talk time and total number of calls handled by an agent.

    • Add up the total talk time for a specific period

    • Add up the total number of calls handled by an agent during that period

    • Divide the total talk time by the total number of calls handled

    • The result is the AHT for that period

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was quite good releted to Team management and few calculation and formulas. Interview time was 30 min so be confident and try to answer each question with examples.

Chat Support Executive Interview Questions & Answers

Sykes Business Services Of India user image Mansoor farhan

posted on 10 Feb 2022

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Assignment 

It's an online skill test of ur English with various slides which included passage writting, filling the blanks with exact words, selecting the grammatically correct sentence for the given situation, followed by typing test.

Round 3 - Aptitude Test 

It's about how you view at things in general. Multiple options will be given to you and you have to choose any one of them, which are all right but shows your view to them. Also the mathematical questions which are generic.

Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly I would suggest you to not try at Sykes, as it is the shittiest organization you would ever come across. Rest, you are good to go with interview it's damn easy!
More about working at Ebixcash Global Services

Ebixcash Global Services Interview FAQs

How many rounds are there in Ebixcash Global Services B.P.O interview?
Ebixcash Global Services interview process usually has 3 rounds. The most common rounds in the Ebixcash Global Services interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Ebixcash Global Services B.P.O interview?

Some of the top questions asked at the Ebixcash Global Services B.P.O interview -

  1. Cheacking communication ski...read more
  2. Qualificatio...read more

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Ebixcash Global Services B.P.O Salary
based on 6 salaries
₹1.1 L/yr - ₹3.2 L/yr
21% less than the average B.P.O Salary in India
View more details

Ebixcash Global Services B.P.O Reviews and Ratings

based on 3 reviews

4.2/5

Rating in categories

4.2

Skill development

3.9

Work-life balance

4.0

Salary

5.0

Job security

4.7

Company culture

3.7

Promotions

4.2

Work satisfaction

Explore 3 Reviews and Ratings
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