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Ebixcash Global Services Manager HRD Interview Questions and Answers
Ebixcash Global Services Manager HRD Interview Experiences
1 interview found
Anonymous
(2 Questions)
- Q1. What are your long term and short term career goals?
- Ans.
My short term goal is to enhance my skills in HRD through training and development opportunities. My long term goal is to become a senior HRD manager and contribute to the growth of the organization.
Short term goal: Enhance skills through training and development opportunities
Long term goal: Become a senior HRD manager and contribute to organizational growth
- Q2. Explain on SDLC Life Cycle?
- Ans.
SDLC Life Cycle is a process followed for software development from planning to deployment and maintenance.
1. Planning: Define project scope, requirements, and create a project plan.
2. Analysis: Gather and analyze requirements from stakeholders.
3. Design: Create a detailed design of the software based on requirements.
4. Implementation: Develop the software based on the design.
5. Testing: Test the software for bugs and ...
Interview Preparation Tips
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Why you want to join this industry i.e BPO
- Q2. Because it's a fast growing industry, and it's good to start your career with such industry in which you can use your skills for personal growth as well as for company productivity. Moreover I have seen ma...
- Q3. Why should we hire you
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. U have the night shifts also do you accept it
- Ans. I confidently answered yes I ready to accept any shift
- Q2. What are your expectations from concentrix
- Ans. I answered nothing this is my first job first priority to learn somthing from this job and whatever will be the pay I totally accept it because I came here to learn something
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Tell me something about your self.
- Q2. What are your plans for next 5 years?
- Q3. How long do you stick with job?
- Q4. What will you do if you failed in job task?
- Q5. What are strength and weakness?
- Q6. What is customers service and how it can be improved?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
Interview Preparation Tips
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
Amcat examination
Speed test
(2 Questions)
- Q1. Operations round conducted
- Q2. General questions asked
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...
Interview Preparation Tips
I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. First they ask tell me about yourself and second they give you any topic to speak continues for 5 minutes. They check only your grammer if someone is not comfortable to that topic you can tell them to give...
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. If u are applying for transaction monitoring, KYC then remembers basic questions that it, nothing to worry about, but still knowledge required.
- Q2. Red Flags in transaction monitoring?
- Ans.
Red flags in transaction monitoring include unusual activity, high-risk countries, and inconsistent customer behavior.
Unusual activity such as large transactions or frequent transfers
Transactions involving high-risk countries or individuals
Inconsistent customer behavior, such as sudden changes in transaction patterns
Transactions involving politically exposed persons (PEPs)
Transactions involving sanctioned individuals o...
- Q3. Scenario-based question, which transaction u will highlight or suspicious, reportable,
Interview Preparation Tips
understand the money laundering and money mule, terrorist financing and drug trafficking, etc.
*types of fraud.
(2 Questions)
- Q1. About previous experience
- Q2. About BPO situation
Voice based and typing
(2 Questions)
- Q1. About BPO, situation handlng
- Q2. Next five years plains
- Ans.
In the next five years, I plan to further develop my skills, take on more responsibilities, and contribute to the growth of the company.
Continuously improve my skills through training and professional development opportunities
Take on leadership roles and mentor junior associates
Work on high-impact projects that drive business growth
Collaborate with cross-functional teams to achieve strategic goals
Stay updated on indust
Skill based test check basic skill and system navigation.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
Guestimate questions
(1 Question)
- Q1. Understanding of tech and new tools were checked
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Ebixcash Global Services Manager HRD Interview Process
based on 1 interview
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