Ebixcash Global Services Interview Questions and Answers

Experienced customer service representative with a passion for helping others and resolving issues efficiently.

• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to remain calm and professional in high-pressure situations

• Proven track record of exceeding customer satisfaction goals

• Example: In my previous role at XYZ Company, I consistently received positive feedbac...read more

I am a dedicated and detail-oriented Software Tester with experience in manual and automated testing.

• Experienced in creating test plans and test cases

• Proficient in using testing tools such as Selenium and Jira

• Strong analytical skills to identify and troubleshoot issues

• Collaborative team player with excellent communication skills

I was responsible for designing and executing test cases to ensure software quality.

• Designed test cases based on requirements

• Executed test cases manually and using automation tools

• Reported and tracked defects

• Collaborated with developers to resolve issues

My short term goal is to enhance my skills in HRD through training and development opportunities. My long term goal is to become a senior HRD manager and contribute to the growth of the organization.

• Short term goal: Enhance skills through training and development opportunities

• Long term goal: Become a senior HRD manager and contribute to organizational growth

SDLC Life Cycle is a process followed for software development from planning to deployment and maintenance.

• 1. Planning: Define project scope, requirements, and create a project plan.

• 2. Analysis: Gather and analyze requirements from stakeholders.

• 3. Design: Create a detailed design of the software based on requirements.

• 4. Implementation: Develop the software based on the design.

• 5. Testing: Test the software for bugs and ...read more