Ebixcash Global Services Senior IT Executive Interview Questions and Answers

Q1. The question is introduction
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Q2. What about last day
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Q1. What do you understand by BPO
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BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
• BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

• Companies often choose to outsource these tasks to save costs and improve efficiency.

• Popular BPO destinations include India, the Philippines, and Eastern Europe.

• Examples of BPO compani...read more
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Q2. What is the meaning of customer service
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Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
• Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

• It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues to ensure customer satisfaction.

• Exam...read more
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Q1. What is the benefits of credit cards
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Credit cards offer convenience, rewards, fraud protection, and the ability to build credit.
• Convenience of making purchases without carrying cash

• Earn rewards such as cash back, travel points, or discounts

• Fraud protection with zero liability for unauthorized charges

• Opportunity to build credit history and improve credit score

• Access to additional benefits like purchase protection and extended warranties
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Q2. What is the disadvantage of credit cards
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One disadvantage of credit cards is the potential for overspending and accumulating debt.
• Potential for overspending beyond one's means

• Accumulating high interest debt if not paid off in full each month

• Risk of identity theft and fraud

• Annual fees and other charges can add up over time
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Q1. Tell me something about yourself
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Q2. Mock call opening pitch
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Q3. What if you get angry customer explain how will you handle the call
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Q4. Tell me something about the area you reside in, how you spend your weekends
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I reside in a vibrant urban neighborhood with plenty of cafes, parks, and cultural events. On weekends, I enjoy exploring new restaurants, attending art exhibits, and taking long walks in the park.
• My neighborhood is known for its diverse culinary scene, with a mix of trendy cafes and traditional eateries

• There are several parks nearby where I like to relax and read a book or have a picnic

• I often attend art exhibits and ...read more
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Simple aptitude question which will get it in chrome itself

Q1. Salary discussion
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Q2. Work location discussion
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Q1. Self introduction
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Q2. 2 mins to talk about fav person
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Versant with minimum 4 band

Q1. Why you are interested in our company
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I am interested in your company because of its reputation for innovation and commitment to employee development.
• I admire your company's track record of success in the industry.

• I am impressed by the opportunities for growth and advancement within your organization.

• I value the emphasis your company places on fostering a positive work culture.

• I believe my skills and experience align well with the values and goals of your
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Q2. Where you see yourself in next 5 years
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In the next 5 years, I see myself advancing to a senior HR leadership role within the organization, contributing to strategic decision-making and driving employee engagement initiatives.
• Continuing to enhance my skills and knowledge through professional development opportunities

• Building strong relationships with key stakeholders and senior leaders

• Leading large-scale HR projects such as organizational restructuring or cu...read more
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Q1. Tell About Yourself to Candidate
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Q2. Expected Salary for the Fresher
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Q1. Tell me about yourself
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Q2. How did you spend your day
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Grammer,reading,Writiing

Q1. What are your expectations ? Why fo you want to join this company ? Are you comfortable with the rotational shifts ?
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Q1. Good only maximum check ur communication
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Q2. Self introduction must be prepared
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Q3. Choose any topic to speak
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The impact of social media on mental health
• Social media can contribute to feelings of inadequacy and low self-esteem

• Excessive use of social media can lead to anxiety and depression

• Cyberbullying on social media platforms can have serious mental health consequences
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Q1. Speak about neet topic issue
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