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E X L BPO

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3.9

based on 16 Reviews

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E X L BPO Process Associate Interview Questions and Answers

Updated 8 Feb 2025

E X L BPO Process Associate Interview Experiences

1 interview found

Process Associate Interview Questions & Answers

user image Anonymous

posted on 19 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. My name is Nitin singh I am working with service desk
    • Add your answer
Round 2 - Aptitude Test 

Aptitude test is very important on our organisation

Round 3 - HR 

(1 Question)

  • Q1. Firstfoll thanks you for all of you Hr round is my favourite
    • Add your answer

Interview Preparation Tips

Topics to prepare for E X L BPO Process Associate interview:
  • IT Service Desk
  • Backend
  • Client Billing

Top trending discussions

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Interview Tips & Stories
1w
zestyrose
Verified Icon
·
works at
Infosys
Tips for getting interview call in naukri
I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤
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Interview questions from similar companies

Process Associate Interview Questions & Answers

IntouchCX user image Anonymous

posted on 11 Oct 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. What is yours favorite place?
  • Ans. 

    My favorite place is a secluded beach with crystal clear waters and white sandy shores.

    • Secluded beach

    • Crystal clear waters

    • White sandy shores

    • Answered by AI
    Add your answer
  • Q2. What do you know about customer care
  • Ans. 

    Customer care involves providing assistance and support to customers before, during, and after a purchase.

    • Customer care focuses on meeting the needs and expectations of customers

    • It involves listening to customer concerns and resolving issues in a timely manner

    • Building relationships with customers to ensure satisfaction and loyalty

    • Providing product information, assistance, and guidance to customers

    • Handling customer inqu...

    • Answered by AI
    Add your answer
  • Q3. Self introduction
    • Add your answer
  • Q4. What is bpo.Why you want to work with
  • Ans. 

    BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • Working in BPO provides opportunities for career growth and advancement, a...

    • Answered by AI
    Add your answer
Round 2 - Assignment 

What type of weather you like

Interview Preparation Tips

Interview preparation tips for other job seekers - I will share my one of the worst experience with intouch cx in hi-tech city mindspace. On 7-10-2024.In the 2 ND round assessment. I got a mail that I disqualified in the round after that I went home around at 5 at evening a person called me come to office by 6 you have your manager round you should asked me before leaving Come how fast it is possible. Then I reached there from kukatpally.after that I cleared 2 rounds typing and manager round by 7 at 8.40.He said you got selected tomorrow you will get a call for documents verification. Today which is 11-10-2024. A female hr called me saying you didn't cleared in last round. Again come to interview on Monday. I think they will reject in this in some other rounds and behave like nothing happened before how dirty minds they are playing with people likedon't know why this people are stupid are what. Weird company.the employees there having shit on there brain. Very dumb heads.If I get a chance I will definitely give one niece slap to the person called me.even I come to know few people have experienced same like me. After me my friend went to the interview she told me about it. So don't believe this company.i say no to giving interview and wasting our time.I have faith in the god some day they will feel the pain I felt today.

Process Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 14 Feb 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
    • Add your answer
  • Q2. Can you share something about a holiday destination you have visited?
    • Add your answer
Round 2 - Operation Round 

(2 Questions)

  • Q1. Can you provide an overview of your professional background and experiences?
    • Add your answer
  • Q2. What motivates you to pursue a career in the BPO sector?
    • Add your answer

Process Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 5 May 2022

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Typical test self intro again any topic hobbies strength
    • Add your answer
  • Q2. Family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self intro in religion language

Process Associate Interview Questions & Answers

LTIMindtree user image Anonymous

posted on 18 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is rollback command for patching?
  • Ans. 

    The rollback command for patching is used to undo changes made by a patch installation.

    • The rollback command typically involves uninstalling the patch or reverting to a previous version of the software.

    • For example, in Windows, the command 'wusa /uninstall /kb:123456' can be used to uninstall a specific patch.

    • It is important to carefully follow the instructions provided by the software vendor when using the rollback comm

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy good

Skills evaluated in this interview

Process Associate Interview Questions & Answers

WNS user image Anonymous

posted on 16 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. HR asked about my studies and future concerns etc.
  • Ans. I tell about my studies and about myself.
    • Answered Anonymously
    Add your answer
  • Q2. HR asked me about my family.
  • Ans. I tell them about my family members.
    • Answered Anonymously
    Add your answer
  • Q3. HR asked me about salary expectations.
    • Add your answer
  • Q4. HR asked me about how you are perfect for the job without no experience
    • Add your answer
  • Q5. HR asked me about my work experience and studies
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. In this round they asked me about my skills and ability for the job
  • Ans. I tell them about my computer skills and how i am perfect for the job.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are fresher you have to speak in English with appropriate words.

Process Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 16 May 2022

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 2 - Aptitude Test 

Skills test general knowledge

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction and asked about previous company and projects
    • Add your answer
  • Q2. Salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare what in your resume.

Process Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 1 Oct 2022

I applied via Walk-in and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Few math questions and few reasoning questions and few English questions.

Round 3 - HR 

(1 Question)

  • Q1. They will talk to you and simply check your communication skills.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. They will ask you questions on the basis of your process which u will get to know once u clear ur hr round.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be vocal that's it. If u r confident consider urself as employee of concentrix.

Process Associate Interview Questions & Answers

Startek user image Monith C Gowda

posted on 11 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Describe Bangalore
  • Ans. 

    Bangalore is a vibrant city known as the Silicon Valley of India, with a mix of modernity and traditional culture.

    • Known for its pleasant weather throughout the year

    • Hub for IT companies and startups

    • Famous for its gardens and parks like Lalbagh Botanical Garden

    • Home to prestigious educational institutions like IISc and IIM Bangalore

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Are you comfortable with night shifts
    • Add your answer

Process Associate Interview Questions & Answers

HDB Financial Services user image Anonymous

posted on 8 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self cv, computer knowledge, ms excel, typing speed test
    • Add your answer
  • Q2. Packing, timing, shirts
    • Add your answer

E X L BPO Interview FAQs

How many rounds are there in E X L BPO Process Associate interview?
E X L BPO interview process usually has 3 rounds. The most common rounds in the E X L BPO interview process are One-on-one Round, Aptitude Test and HR.
What are the top questions asked in E X L BPO Process Associate interview?

Some of the top questions asked at the E X L BPO Process Associate interview -

  1. My name is Nitin singh I am working with service d...read more
  2. Firstfoll thanks you for all of you Hr round is my favour...read more

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Interview Questions for Popular Designations

E X L BPO Process Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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E X L BPO Process Associate Salary
based on 4 salaries
₹2.2 L/yr - ₹3.2 L/yr
13% less than the average Process Associate Salary in India
View more details
E X L BPO Salaries in India
Senior Executive
8 salaries
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₹3 L/yr - ₹5.6 L/yr

Senior Associate
7 salaries
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₹3 L/yr - ₹4.2 L/yr

Business Analyst
4 salaries
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₹7 L/yr - ₹8.8 L/yr

Accountant
4 salaries
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₹3 L/yr - ₹3.5 L/yr

Process Associate
4 salaries
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₹2.2 L/yr - ₹3.2 L/yr

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