E X L BPO Interview Questions and Answers

Q1. Azure cloud platform tech
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Q2. Informatica tech stack ques
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Q1. Adf tech stack que
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Q2. Scd type 2 implementation
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Q1. Dw related que ans
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Q2. Solution design related que
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Q1. Aspiration from my end
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Q2. How soon can join
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Q1. Can you tell me about yourself?
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Q2. What are your salary expectations?
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Q1. Please take me through your CV
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Q2. What are your KPIs?
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Q1. Please tell me about yourself
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Q2. What is the process of calibration?
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Q1. What special attributes do you possess that make you a perfect fit for this role, considering that many individuals can perform car service?
Ans. 
I possess excellent communication skills, problem-solving abilities, and a strong customer-centric approach.
• Strong communication skills to effectively interact with customers and address their concerns

• Proven problem-solving abilities to quickly resolve issues and provide satisfactory solutions

• Customer-centric approach to prioritize customer satisfaction and build positive relationships

• Ability to remain calm and compose...read more
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Q2. What skills do you possess that are relevant to the execution of this role?
Ans. 
I possess strong communication skills, problem-solving abilities, and a customer-centric approach.
• Excellent communication skills to effectively interact with customers and address their concerns

• Strong problem-solving abilities to quickly resolve issues and provide solutions

• Customer-centric approach to ensure customer satisfaction and retention

• Ability to remain calm and patient in challenging situations

• Experience in han...read more
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Q3. What attracted you to choose this company as your new employer?
Ans. 
The company's strong reputation for excellent customer service and commitment to employee development attracted me.
• Reputation for excellent customer service

• Commitment to employee development

• Positive reviews from current and former employees
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Q4. What's your salary expectations
Ans. 
My salary expectations are in line with industry standards and based on my experience and qualifications.
• Research industry standards for the position

• Consider my experience and qualifications

• Be prepared to negotiate based on job responsibilities and benefits package
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Q1. Do you have experience
Ans. 
Yes, I have 3 years of experience in customer service roles.
• Worked as a customer service representative for 2 years at Company X

• Handled customer inquiries, resolved complaints, and processed orders

• Trained new employees on customer service best practices
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Q2. Are you dedicated to this role
Ans. 
Yes, I am dedicated to this role and committed to providing excellent customer service.
• I have a strong work ethic and always strive to exceed customer expectations

• I am willing to go above and beyond to resolve customer issues and ensure their satisfaction

• I am constantly seeking ways to improve my skills and knowledge in order to better serve customers
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Integrity and honesty

Q1. When should classical machine learning models, deep learning, and large language models be utilized?
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Q2. What is a Convolutional Neural Network (CNN), and what is its architecture?
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Q3. What is a Recurrent Neural Network (RNN), and how does it function?
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Q4. How does Long Short-Term Memory (LSTM) work, and how is it different from Recurrent Neural Networks (RNN)?
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Q5. What are filters in Convolutional Neural Networks (CNNs), and how do they function?
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Q6. How does a Convolutional Neural Network (CNN) detect lines in an image?
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Q7. What is the vanishing gradient problem, and what steps can be taken to prevent it?
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Q8. Given a dataset and an integer k, which represents the desired number of clusters, write a Python function that performs hierarchical clustering on the dataset and returns the points associated with k clus...read more
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Q1. INTRODUCTION OF YOURSELF
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Q2. WHAT IS BPO
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Q1. BRIEF INTRODUCTION
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Q2. WHAT IS OUTSOURCING
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COMPUTER RELATED ASSESSMENT

Q1. Hdfc bank job retirement
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Q2. I am applying for this your company job
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Q3. I am Interested this job
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Q4. What is process this company
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Q5. My profile this mach your company
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Q1. How handling team and process discrepancy the Breaks and handling call to oversight team for error call.
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Q2. I will learn new things and growth
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Q3. How setup new funds
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Q4. We have behaviour in management
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Q5. Always positive thoughts and hard work
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