DigiTech Call System Cce Executive Interview Questions and Answers

Q1. Tell about yourself
Ans. 
Experienced CCE Executive with a strong background in customer service and team management.
• Over 5 years of experience in customer service roles

• Managed a team of 15 customer service representatives

• Implemented new customer service strategies that improved customer satisfaction by 20%

• Proficient in CRM software and data analysis tools
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Q2. What you expect from the organization
Ans. 
I expect the organization to provide a supportive work environment, opportunities for growth, and clear communication.
• Supportive work environment with a positive company culture

• Opportunities for professional growth and advancement

• Clear communication from leadership regarding goals and expectations
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Q1. Tell me about yourself
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Q2. Tell me what u did yesterday
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Q3. Why u left last job
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Q1. Why u left last job
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Q2. What was your previous job role
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Q3. How u improve in regular bases
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Q4. What would u want to be
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Q5. What u know about this job
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Q6. How you differentiate yourself from others
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Q7. How is you previous day
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Q8. How is you last job
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Q1. Self introduction
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Q2. What do you know about ott
Ans. 
OTT stands for Over-the-Top and refers to streaming services that deliver content over the internet without the need for traditional cable or satellite TV subscriptions.
• OTT services include platforms like Netflix, Hulu, Amazon Prime Video, and Disney+.

• OTT allows viewers to watch content on various devices such as smartphones, tablets, smart TVs, and computers.

• OTT services often offer a wide range of content including m...read more
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Versant test, engkish grammer verbal, story telling

Q1. About ur self experienced
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Q2. Maths questions and additional,
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Q1. How Do you spent your yesterday
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Q2. Tell Me About your self
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Q1. Tell me about your self?
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Q2. Ok,can you please tell me why do you have career gap what have you done in this time?
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Q3. You have Any salary expectation
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Q4. What is your higher education
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Q5. Tell me about last weekend with your family members or friends
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Q1. Why you want to work in bpo
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English speaking skills test

Q1. Importance of education
Ans. 
Education is crucial for personal growth, career advancement, and societal development.
• Education provides individuals with knowledge and skills necessary for success in their chosen field.

• It opens up opportunities for higher paying jobs and career advancement.

• Education helps individuals make informed decisions and contribute positively to society.

• It promotes critical thinking, problem-solving, and creativity.

• Education ...read more
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HR will give a topic and there will be GD. Need to speak on the topic for 1 to 3 mins.

There will be few questions which candidate have to complete in stipulated time

Q1. WIll talk about the salary
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Q2. Salary expectation
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