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Croma Customer Service Specialist Interview Questions and Answers for Freshers

Updated 9 Feb 2025

Croma Customer Service Specialist Interview Experiences for Freshers

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Introduce yourself
Round 3 - Assignment 

Aptitude test and also some mathematics question will be there

Interview Preparation Tips

Topics to prepare for Croma Customer Service Specialist interview:
  • Retail experience
  • E commerce
  • Communication Skills
Interview preparation tips for other job seekers - Attend with the confidence easily u can clear this interview only prepare for assessment it's simple maths and aptitude questions

Customer Service Specialist Interview Questions & Answers

user image SHAIK KHADAR BASHA

posted on 20 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What do you know about this company
  • Q2. How does you know about this job profile
  • Q3. What are the skills that you have to join this company
Round 3 - HR 

(3 Questions)

  • Q1. How much salary you are expecting
  • Q2. What was your previous experience that you have
  • Q3. What's your ultimate goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be transparent while interview is going on

Customer Service Specialist Interview Questions Asked at Other Companies for undefined

Q1. What do you know about E-commerce industry?
Q2. What do you know about sql ?

Customer Service Specialist Jobs at Croma

View all

Interview questions from similar companies

I applied via Company Website and was interviewed before Dec 2020. There were 2 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They ask for last company experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Cam down and relex don't worry don't loose your confidence
They check your confidence level.

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your total experience in describe
Round 2 - One-on-one 

(1 Question)

  • Q1. What is business growing chance in compny
  • Ans. 

    The business growing chance in the company is high due to increasing demand and expansion plans.

    • The company has a strong market position and brand recognition.

    • There is a growing demand for the company's products/services.

    • The company has plans for expansion into new markets or product lines.

    • The company has a talented and experienced leadership team.

    • The company has a solid financial position and access to capital for gro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My interviewer Lineup my interview i will definitely be fully prepared for the next time I make mistakes

I applied via Naukri.com and was interviewed in Mar 2018. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Job profile total experience Salary package
  • Q2. This is only fine round me

Interview Preparation Tips

Round: Group Discussion
Experience: Situation for customer

General Tips: How to mangment handles in store
Skills: Communication, Body Language, Leadership, Presentation Skills, Time Management
Duration: 1-4 weeks

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quantitative aptitude , logical reasoning and English were asked

Round 2 - Technical 

(1 Question)

  • Q1. There were only 1 interview round in which hr and technical question were asked. Related to supply chain management and about 4th year project why I want join this organisation

Interview Preparation Tips

Topics to prepare for Reliance Retail Senior Executive interview:
  • Material flow
Interview preparation tips for other job seekers - Having good knowledge of SAP, Excel if you are experience and basic knowledge of Supply chain if you are fresher

Interview Questionnaire 

1 Question

  • Q1. Why do you want to work in a Retail Industries ?

I applied via Naukri.com and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About my self, family background, & Education
  • Q2. Group discussion,
  • Q3. About experience
  • Q4. Some other detail like working job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence

Interview Questionnaire 

1 Question

  • Q1. They asked questions our previous company SAP releated works like (DO / PO) also asked for supply chain and how can manage stocks Availability to DC and DC to Store.Also discussed how to work as Category ...

Interview Preparation Tips

Round: Resume Shortlist
Experience: Resume Selected From Naukri and Miss Subhasree Chakrabarty (Sr.Executive HR) directly call to me for interview held at Ranch

Round: Telephonic Interview by HR Manger Arindam Ghosh
Experience: Just Question as where do you work earlier ?
Talk about Family Members
Are you happy for this CTC ?
Ready and willing to transfer everywhere in India

Round: Offer Letter comes on my email id
Experience: In a offer letter, Salary structure and other benefits was given and also date of joining given with required documents

I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What were the challenges you faced while working with team members and how you resolved it.

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare your basics well.

Croma Interview FAQs

How many rounds are there in Croma Customer Service Specialist interview for freshers?
Croma interview process for freshers usually has 3 rounds. The most common rounds in the Croma interview process for freshers are Resume Shortlist, HR and Technical.
How to prepare for Croma Customer Service Specialist interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Croma. The most common topics and skills that interviewers at Croma expect are Consumer Electronics, Sales, Customer Service, Process Implementation and Communication Skills.
What are the top questions asked in Croma Customer Service Specialist interview for freshers?

Some of the top questions asked at the Croma Customer Service Specialist interview for freshers -

  1. What are the steps involved in selling a sanitiz...read more
  2. How do you sell a p...read more
  3. About product knowle...read more
How long is the Croma Customer Service Specialist interview process?

The duration of Croma Customer Service Specialist interview process can vary, but typically it takes about less than 2 weeks to complete.

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Croma Customer Service Specialist Interview Process for Freshers

based on 2 interviews

Interview experience

4.5
  
Good
View more
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Croma Customer Service Specialist Salary
based on 453 salaries
₹1 L/yr - ₹4.6 L/yr
39% less than the average Customer Service Specialist Salary in India
View more details

Croma Customer Service Specialist Reviews and Ratings

based on 240 reviews

4.2/5

Rating in categories

4.2

Skill development

4.0

Work-life balance

3.7

Salary

4.1

Job security

3.9

Company culture

3.3

Promotions

3.7

Work satisfaction

Explore 240 Reviews and Ratings
Customer Service Specialist

Pune

1-5 Yrs

₹ 2.2-3.6 LPA

Customer Service Specialist

Bangalore / Bengaluru

1-5 Yrs

₹ 1.45-4 LPA

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