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A dialer is a software tool used for making automated phone calls, often used in call centers for telemarketing or customer service.
Dialers can be predictive, preview, or power dialers, each with different functionalities and efficiencies.
Terminology related to dialers includes terms like call blending, call disposition, call monitoring, and call recording.
Examples of popular dialer software include Five9, Dialpad, and
Customer Service Executive
296
salaries
| ₹1.6 L/yr - ₹6.5 L/yr |
Team Lead
133
salaries
| ₹3.8 L/yr - ₹10 L/yr |
Executive
81
salaries
| ₹2 L/yr - ₹5.2 L/yr |
Back Office Executive
71
salaries
| ₹2 L/yr - ₹4 L/yr |
Team Lead Operations
64
salaries
| ₹4.1 L/yr - ₹7.8 L/yr |
Vertex Customer Solutions
Firstsource Solutions
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Sutherland Global Services