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Conneqt Business Solutions
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Conneqt Business Solutions Team Lead Interview Questions, Process, and Tips
Top Conneqt Business Solutions Team Lead Interview Questions and Answers
- Q1. 1 condition : what if any costomer is denying to pay, what I will do
- Q2. How you can streamline CSAT of your team.Formula of attrition and CSAT.
- Q3. How to control shrinkage and attrition and SLA
Conneqt Business Solutions Team Lead Interview Experiences
18 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.
(6 Questions)
- Q1. Introduce yourself
- Q2. Why did you leave the previous job
- Q3. How long do u want to continue
- Q4. How much salary do u expect
- Q5. What are your roles and
- Q6. What do you expect from thisorganization
Selected
I applied via Naukri.com and was interviewed before Dec 2022. There were 2 interview rounds.
Easy ,Only they try to negotiate salary.That's it.If you are capable stick on your points.2 round (With Sr.Maneger) and 2.Client.
(1 Question)
- Q1. How you can streamline CSAT of your team.Formula of attrition and CSAT.
- Ans.
To streamline CSAT of your team, focus on improving customer satisfaction and reducing attrition.
Implement regular training and coaching sessions to enhance the skills of team members.
Encourage open communication and active listening to understand customer needs and resolve issues effectively.
Analyze customer feedback and identify common pain points to proactively address them.
Set clear performance goals and provide re...
I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.
Interview Preparation Tips
Roshan Saxena
Selected
I applied via Referral and was interviewed before Apr 2022. There were 3 interview rounds.
(1 Question)
- Q1. Basic introduction what your name etc.
(1 Question)
- Q1. Grammer check that goo basic.
Interview Preparation Tips
Conneqt Business Solutions interview questions for designations
I applied via LinkedIn and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. How to manage your team
- Q2. How to control shrinkage and attrition and SLA
- Ans.
To control shrinkage and attrition and SLA, focus on employee engagement, training, incentives, and process improvement.
Implement regular training programs to improve employee skills and knowledge
Offer incentives and rewards for meeting SLA targets and reducing shrinkage
Improve communication and feedback channels to increase employee engagement
Analyze and improve processes to reduce errors and delays
Provide opportuniti...
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Why do what to change job & how you will servive as you working background is not similar
- Q2. 1 condition : what if any costomer is denying to pay, what I will do
- Ans.
I would try to understand the reason for the denial and negotiate a solution that satisfies both parties.
Listen to the customer's concerns and try to address them
Explain the value of the service/product provided
Offer alternative payment options or a payment plan
Consider involving a mediator or legal action as a last resort
Interview Preparation Tips
Team Lead Jobs at Conneqt Business Solutions
I applied via Monster and was interviewed before Oct 2021. There were 2 interview rounds.
(2 Questions)
- Q1. About your self , previous organization work details,
- Q2. Skill development of process
- Ans.
Skill development of process is crucial for team success.
Identify the skills needed for the process
Provide training and resources for skill development
Encourage team members to practice and apply new skills
Regularly evaluate and provide feedback on skill development
Adjust the process as needed based on skill development
Interview Preparation Tips
I was interviewed before Jun 2016.
Interview Questionnaire
2 Questions
- Q1. About my self?
- Q2. They asked about ma work experiences n future planning
Interview Preparation Tips
Experience: It was good .they just check my abilities and communication.and team handling
Round: Technical + HR Interview
Experience: I explained about ma work experiences and they like ma exposure.
Top trending discussions
Conneqt Business Solutions Interview FAQs
Some of the top questions asked at the Conneqt Business Solutions Team Lead interview -
The duration of Conneqt Business Solutions Team Lead interview process can vary, but typically it takes about less than 2 weeks to complete.
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Conneqt Business Solutions Interviews By Designations
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Interview Questions for Popular Designations
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Conneqt Business Solutions Team Lead Interview Process
based on 16 interviews
3 Interview rounds
- Resume Shortlist Round
- One-on-one Round - 1
- One-on-one Round - 2
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Conneqt Business Solutions Team Lead Reviews and Ratings
based on 330 reviews
Rating in categories
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Customer Care Executive
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|  ₹0.4 L/yr - ₹5.3 L/yr |
|
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