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Conneqt Business Solutions
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Team Lead
Conneqt
·
2-6 years
₹ 2 - 5L/yr
Chennai, Bangalore / Bengaluru, Hyderabad / Secunderabad
20 vacancies
Team Lead
Conneqt Business Solutions
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Managing an average team size of 17 members.
- Need to be approachable and supportive towards the team.
- Achieve targets of sales and service.
- To manage the day to-day operations with a team of agents and meet the required service levels, quality and productivity
- Attrition and shrinkage management. Maintaining SLA target on a monthly basis to achieve desired KPI s including absenteeism and attrition within the team.
- Prepare schedules for the teams and ensure attendance.
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
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What people at Conneqt Business Solutions are saying
Rating based on 336 Team Lead
reviews
Anonymous · Customer Success, Service & Operations
in Pune
I have learned more thing releted to office work, gain more knowledge and improved my skill and confidence
Don't like there rules and regulations, like limited break,
- Salary - Poor
Team Lead salary at Conneqt Business Solutions
What Conneqt Business Solutions employees are saying about work life
Conneqt Business Solutions Benefits
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