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3.7

based on 8.4k Reviews

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Conneqt Business Solutions Senior Customer Service Executive Interview Questions and Answers for Experienced

Updated 3 Jun 2022

3 interviews found

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I applied via Referral and was interviewed in Sep 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare question genuinely do not do ratification...

Interview Questions

I applied via Walk-in and was interviewed before Jun 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Assignment Round

20 questions given and 1 marks for negative

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Senior Customer Service Executive interview:
  • Social Networking
  • Time Study
  • Bpo Operations
  • Languages
  • Communication Skills
  • Customer Experience Management
Interview preparation tips for other job seekers - Its excellent and great feedback approx me

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why do want to join concentrix?
2

Aptitude Test Round

Make sure you understand the phrases correctly and don't keep quite while giving this as the machine wants to check the pronounciation.

3

One-on-one Round (1 Question)

  • Q1. What do you know about customer service?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Prepare before interview.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Introduction .process related

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing everything is fine

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. About customer emphatising retaining interaction apologizing and other cx skills
2

One-on-one Round (1 Question)

  • Q1. Cx probing, and about cx care skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have some pre set of cx care skills

I applied via Walk-in and was interviewed before Jun 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about your self?
  • Q2. They had given me a topic any topic
  • Q3. Final round was a operation round as they ask the same question

Interview Preparation Tips

Interview preparation tips for other job seekers - I like the process knowldage of this company

I applied via Naukri.com and was interviewed before May 2021.

2 Interview Rounds

1

Aptitude Test Round

It is an online test held to check the communication and typing skills of the interested candidate. I rhink it is a good way to know that if a candidate can really communicate on an international or domestic level workspace.

2

Technical Round (1 Question)

  • Q1. It totally depends on the process you will be shortlisted for. So for example, id you are selected for non-it job then it will be a simple communications round ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident abd try to answer each question. I did not know the answer of a question in 2nd round but I still answered something that came in my mind.

Note - Answering wrong is better than answering nothing at all.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed before Jun 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell us about yourself and want you want to achieve in your life
2

One-on-one Round (2 Questions)

  • Q1. Tell us about yourself in spanish
  • Q2. Why you have learnt spanish

Interview Questions

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Senior Customer Service Executive interview for experienced candidates?
Conneqt Business Solutions interview process for experienced candidates usually has 2 rounds. The most common rounds in the Conneqt Business Solutions interview process for experienced candidates are Resume Shortlist and Assignment.

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based on 2 Conneqt Business Solutions interviews
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Referral
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Conneqt Business Solutions Senior Customer Service Executive Salary
based on 933 salaries
₹1.1 L/yr - ₹4.5 L/yr
29% less than the average Senior Customer Service Executive Salary in India
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Conneqt Business Solutions Senior Customer Service Executive Reviews and Ratings

based on 280 reviews

3.7/5

Rating in categories

3.5

Skill development

3.5

Work-Life balance

3.1

Salary & Benefits

3.5

Job Security

3.4

Company culture

3.0

Promotions/Appraisal

3.4

Work Satisfaction

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