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Conneqt Business Solutions
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Conneqt Business Solutions Customer Support Executive Interview Questions and Answers
Conneqt Business Solutions Customer Support Executive Interview Experiences
18 interviews found
MD SAMI
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Normal introduction
- Q2. What your yesterday routine
- Q3. Weakness strength
- Q4. Why you leave previous company
- Q5. Why you join in bpo sector
Selected
I applied via Walk-in and was interviewed before Aug 2022. There was 1 interview round.
(4 Questions)
- Q1. Regarding the self introduction experience and by providing topic asked to explain regarding that in languages known
- Q2. Client asked the questions regarding qualification & experience of work
- Q3. Tell me about yourself
- Q4. Tell merageding theworking experience
- Ans.
I have 5 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.
Handled customer inquiries via phone, email, and chat
Resolved customer issues efficiently and effectively
Provided excellent customer service and support
Collaborated with other departments to address customer needs
Utilized CRM systems to track customer interactions
Interview Preparation Tips
Selected
I applied via Shine and was interviewed before Aug 2022. There were 4 interview rounds.
(1 Question)
- Q1. Introduce yourself
(1 Question)
- Q1. Write an essay about any topic
(1 Question)
- Q1. Education background, family background description about the process
Interview Preparation Tips
- Self introduction
- Communication skills
- Essay writing
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.
(1 Question)
- Q1. Simply asking self intro and they check our stability and communication.
Second round Ops round with clients
(1 Question)
- Q1. Third round Client manager round and manager also checking our communication and stability finally one mock call.
Interview Preparation Tips
Conneqt Business Solutions interview questions for designations
Manikar Ashish
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Basically,As every interviewer ask us Tell me about yourself?
- Q2. And mostly questions depends on the process which we have selected
Interview Preparation Tips
As we all know firtstly we will be having a team interview and then we we are shorlisted then further too the HR round where she asks about us. Later on then they say is to wait and again we will be called by HR and they explains which process we are shorlisted and the salary package then again we will again have a interview will the client for which process we have selected and that is in the phone call and later last round where we will be asked some questions about that process or process related and if we are selected they say that we are selected or they say that we'll gat back to you on yhe callIf they say that we'll get back to you we can understand that we are not selected .
Selected
I applied via Apna Jobs and was interviewed before Apr 2022. There was 1 interview round.
(3 Questions)
- Q1. Personal information
- Q2. About topic like ,some place,role model
- Q3. About experience and some questions
Interview Preparation Tips
Customer Support Executive Jobs at Conneqt Business Solutions
I applied via Referral and was interviewed before Feb 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Did you worked with Conneqt previously
- Q2. Tell me something about your last job
- Q3. Are you comfortable with rotational shift timing
We are not able to provide cab so are you comfortable with that
Interview Preparation Tips
I applied via Referral and was interviewed before Dec 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why you have choose this company
- Ans. Tu growth my career and to learn skill and gain more knowledge
(1 Question)
- Q1. What is BPO and it's work
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO companies provide services such as customer support, technical support, data entry, and back-office operations.
The main goal of BPO is to reduce costs and improve efficiency by outsourcing non-core business processes.
BPO is commonly used in industries such as finance, healthcare,...
Interview Preparation Tips
Top trending discussions
Conneqt Business Solutions Interview FAQs
The duration of Conneqt Business Solutions Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Conneqt Business Solutions Customer Support Executive Interview Process
based on 22 interviews
3 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round
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Conneqt Business Solutions Customer Support Executive Reviews and Ratings
based on 208 reviews
Rating in categories
|
Customer Care Executive
3.6k
salaries
|  ₹0.4 L/yr - ₹5.3 L/yr |
|
Customer Service Executive
1.6k
salaries
| ₹1 L/yr - ₹4.2 L/yr |
|
Team Lead
1.3k
salaries
| ₹1.2 L/yr - ₹6.5 L/yr |
|
Senior Customer Service Executive
922
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Service Associate
758
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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