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Concentrix Corporation Senior Technical Support Officer Interview Questions and Answers

Updated 20 Feb 2022

Concentrix Corporation Senior Technical Support Officer Interview Experiences

4 interviews found

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

There were basic questions of grammers, mathematics and guessing.

Round 2 - Technical 

(1 Question)

  • Q1. Comouter/laptop hardware related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask the rectuiter regarding the requirement and prepare accordingly.

Interview Questionnaire 

1 Question

  • Q1. Technical knowledge of the subject

Senior Technical Support Officer Interview Questions Asked at Other Companies

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basic OS/Server/Networking
  • Q2. Security applications/Active Directory/Email clients' troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - - Cannot expect more than 4 LPA

Interview Questionnaire 

8 Questions

  • Q1. Can please take me through your resume?
  • Ans. 

    I have 5 years of experience in technical support, troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Proficient in troubleshooting hardware and software issues

    • Strong knowledge of operating systems such as Windows and macOS

    • Experience in resolving network connectivity problems

    • Skilled in providing remote assistance to customers

  • Answered by AI
  • Q2. Mention what your good at and be honest with your resume. Recruiter will analyse you on the basis of your resume and not what you say.If your saying something different from what you have mentioned on ur r...
  • Q3. Basic questions about smartphones. I was asked for the specifications of my phone, e.g memory space,ram OS,and basic troubleshooting like if your not able to send a text message what would you do. Ans:simp...
  • Q4. Why should I hire you. Study about the brand and answer accordingly. What I said was something what I feel genuinely and sticked there for 5 years started as an agent and left as a team leader. Convergys i...
  • Q5. What's your salary expectation? Anything that reflects my qualification and experience so far. If the recruiter still insists to get an amount from you. Don't fall into that trap and answer with a ridiculo...
  • Ans. 

    I am looking for a salary that reflects my qualifications and experience.

    • I believe my salary expectation should be in line with industry standards for someone with my level of experience and qualifications.

    • I am open to discussing salary further during the negotiation process.

    • I am more focused on joining a reputable company and the opportunities it offers rather than just the salary.

  • Answered by AI
  • Q6. Stay calm don't panic. Stay energetic. Positive
  • Q7. If asked for customer service let dem know how far u can go to assist a customer, something out of the box. #If your not able to get resolution with instant diagnosis / troubleshooting you should rather ke...
  • Q8. Leave your signature in every call u take. Make it a wow call

Concentrix Corporation interview questions for designations

 Senior Technical Support

 (1)

 Senior Technical Support Associate

 (2)

 Senior Technical Support Engineer

 (4)

 L1 Technical Support Engineer

 (1)

 Senior Customer Support Executive

 (3)

 Technical Support

 (5)

 Senior Transaction Monitoring Officer

 (1)

 Senior Customer Support Engineer

 (1)

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Just a short self introduction and a topic on which we have to speak 2 min with fluent English and proper Grammer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Useless Company who believes in religious Discrimination.

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Full introduction
  • Q2. One must have soft & professional skills. Most important thing practical approach.
  • Q3. You need to be very clear and confident about yourself.
  • Q4. Nothing much, just prepare yourself for which profile you are going for interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Must required-
Soft skills
Professional skills
Practical approach
Confident
Clear view

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic English grammar and some numerical maths

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Last working experience and salary expectations
  • Q3. Willing to night shift
  • Ans. 

    Yes, I am willing to work night shifts.

    • I am comfortable working night shifts and have done so in the past.

    • I understand the importance of being available for work during non-traditional hours.

    • I am willing to adjust my schedule to accommodate night shifts as needed.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working place for freshers people

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Amadeus what is that

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi please understand Keep supporting yourself

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was on maths and insurance

Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please provide honest details
Provide crisp and clear information and do not beat around the bush

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Senior Technical Support Officer interview?
Concentrix Corporation interview process usually has 2 rounds. The most common rounds in the Concentrix Corporation interview process are Aptitude Test and Technical.
What are the top questions asked in Concentrix Corporation Senior Technical Support Officer interview?

Some of the top questions asked at the Concentrix Corporation Senior Technical Support Officer interview -

  1. Basic questions about smartphones. I was asked for the specifications of my pho...read more
  2. Stay calm don't panic. Stay energetic. Posit...read more
  3. Security applications/Active Directory/Email clients' troubleshoot...read more

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Concentrix Corporation Senior Technical Support Officer Salary
based on 116 salaries
₹2 L/yr - ₹6.3 L/yr
10% less than the average Senior Technical Support Officer Salary in India
View more details

Concentrix Corporation Senior Technical Support Officer Reviews and Ratings

based on 30 reviews

3.7/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

2.9

Salary

3.6

Job security

3.7

Company culture

3.5

Promotions

3.5

Work satisfaction

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