Cognizant Voice & Accent Trainer Interview Questions and Answers

The procurement process involves identifying needs, selecting suppliers, negotiating terms, and making purchases.

• Identify the need for a product or service

• Research and select potential suppliers

• Negotiate terms and pricing with chosen supplier

• Create a purchase order or contract

• Receive and inspect the goods or services

• Approve and process payment to the supplier

The expectation for CTC should be competitive based on industry standards and the candidate's experience and skills.

• CTC expectations should be realistic and aligned with the candidate's qualifications.

• Research industry standards and salary ranges for similar positions to determine a fair CTC expectation.

• Consider the candidate's experience, skills, and the responsibilities of the role when discussing CTC expectations.

• Ne...read more

Utilisation and shrinkage are key metrics in operations management to measure workforce efficiency and productivity.

• Utilisation is calculated by dividing the total productive hours by the total available hours.

• Shrinkage is calculated by subtracting the total productive hours from the total available hours.

• Utilisation rate = (Total productive hours / Total available hours) * 100%

• Shrinkage rate = (Total available hours -...read more