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Cognizant Telecaller Interview Questions and Answers for Experienced

Updated 2 Jul 2024

Cognizant Telecaller Interview Experiences for Experienced

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 18 Nov 2022

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell Me About Your Self
  • Ans. Hi sir/ma'am. Good morning, first of all, thank you for giving me this best opportunity. My name is Sappa Nidish, and I am 23 years old. I am living in Ichapuram . I have 5 members in my family including me. Father, mother, 2 brothers . I completed my Graduation Chatrapati Sahuji Maharaj University At Kanpur Uttarpradesh, and I also completed +2 National Institute Of Open Schooling At Kanpur Uttar Pradesh. Now...
  • Answered Anonymously
  • Q2. Say Some Story Of 1 Minutes
  • Ans. Visakhapatnam City in Andhra Pradesh Visakhapatnam is a port city and industrial center in the Indian state of Andhra Pradesh, on the Bay of Bengal. It's known for its many beaches, including Ramakrishna Beach, home to a preserved submarine at the Kursura Submarine Museum. Nearby are the elaborate Kali Temple and the Visakha Museum, an old Dutch bungalow housing local maritime and historical exhibits.
  • Answered Anonymously
  • Q3. Why do you want this job
  • Ans. In my career, I am sure of one thing and that is I want to build a decent career in my current domain. My present job has shown me the path to move and attain what has been my long-term career objective. I have acquired necessary skills to some extent as well as have got accustomed to the corporate way of working. It is essential that I establish myself according to the requirements which can help me reach the aim I ha...
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice makes perfect · Don't let bad news get you down · Find what makes you passionate · Show how you add value · Network, network.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Newspaper Ad and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Details biography and other various questions

Round 3 - One-on-one 

(3 Questions)

  • Q1. Details information and e- commerce company
  • Q2. E commerce related
  • Q3. What is work of commerce
  • Ans. 

    Commerce involves the buying and selling of goods and services, as well as the exchange of money and resources.

    • Commerce involves trade and transactions between businesses or individuals.

    • It includes activities such as buying, selling, advertising, and marketing.

    • Commerce also involves the exchange of money, goods, and services.

    • Examples of commerce include online shopping, retail stores, and international trade.

    • It plays a...

  • Answered by AI
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Give your introduction
  • Q2. Why should i hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - I have applied for this job.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your name, or what is your education?
  • Q2. How are gone your last weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - interview is a simple method of your confidance personality and basic information

Interview Questionnaire 

2 Questions

  • Q1. Why u want a job in ths company?
  • Q2. Because i want to do a job in this company or sector coz it is fast growing company or sector

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
  • Q2. Tell something about your memorable day
  • Ans. 

    My memorable day was when I won a singing competition.

    • Participated in a singing competition

    • Performed my favorite song

    • Received first prize and recognition

    • Celebrated with friends and family

  • Answered by AI
  • Q3. Where you see yourself after 5 year
  • Ans. 

    In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.

    • Working as a team leader, managing a group of telecallers

    • Achieving high sales targets consistently

    • Building strong relationships with clients and customers

    • Continuously improving my communication and persuasion skills

    • Taking on additional responsibilities and contributing to the growth of the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best Be confidence and do hard work

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Why you choose this job?

Round 3 - Technical 

(1 Question)

  • Q1. Do you have any technical skills
  • Ans. 

    Yes, I have technical skills.

    • Proficient in Microsoft Office Suite

    • Experience with CRM software

    • Familiarity with basic HTML and CSS

    • Ability to troubleshoot technical issues over the phone

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. What efforts put for ur job

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice,put efforts on your work,give ur best work,be a hardworker for ur company.

I applied via Company Website and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me What is e commerce
  • Q2. Why should we hire you
  • Q3. What do you like about this job
  • Q4. What is your future plan in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - See i m not good at it 😊 but they asked me this so i shared
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

The HR first of all tell us to choose any one topic.then we have to introduce ourself and start to talk about our topic which one we choose.

Round 3 - HR 

(1 Question)

  • Q1. How many languages do you.know

Interview Preparation Tips

Interview preparation tips for other job seekers - During the interview we have to be look confidence and speak confidently and have clear vision of the topic which we choose and always have first to talk in group discussion.

Cognizant Interview FAQs

How many rounds are there in Cognizant Telecaller interview for experienced candidates?
Cognizant interview process for experienced candidates usually has 2 rounds. The most common rounds in the Cognizant interview process for experienced candidates are Resume Shortlist and HR.

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Cognizant Telecaller Salary
based on 4 salaries
₹1.5 L/yr - ₹2.3 L/yr
At par with the average Telecaller Salary in India
View more details

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4.1/5

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4.6

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3.7

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3.7

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4.3

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5.0

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4.3

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4.4

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