Cognizant Senior Processing Executive Interview Questions, Process, and Tips

Q1. What is your clinical experience
Add your answer

Q1. Happened via Phone call and basic questions are there
Add your answer

Q1. Regarding previous experience in the positions and about switching to next job.
Add your answer

Q1. Regarding previous jobs and expectations on the new role in current organisation.
Add your answer

Versant Round + Aptitude round

Q1. Insights into previous work from the previous company
Add your answer
Q2. Enquiries about resolving different Salesforce tickets
Ans. 
Resolving Salesforce tickets involves investigating and addressing customer inquiries.
• Understand the nature of the ticket and prioritize based on urgency

• Research solutions within Salesforce knowledge base or consult with team members

• Communicate with customer to gather more information and provide updates on progress

• Implement solutions and follow up to ensure customer satisfaction
Answered by AI
Add your answer

Q1. Describe your previous roles and why do you want to join CTS
Ans. 
I have experience in processing roles at various companies and I am interested in joining CTS for its reputation and growth opportunities.
• Worked as a Processing Executive at Company X for 3 years

• Managed a team of 10 processing agents and improved efficiency by 20%

• Implemented new processing software at Company Y resulting in 30% reduction in errors

• Interested in CTS for its innovative approach to processing and career ad
Answered by AI
Add your answer

Moral story, General knowledge

Computer science related questions

Q1. Situation based questions
Add your answer

Q1. Share working experience till now and how did you cope up with Covid 19 hindering the job hunting process
Add your answer
Q2. Share in detail your knowledge about how legal contracts work
Add your answer
Q3. What are the essential elements needed in a contractual agreement
Ans. 
Essential elements in a contractual agreement include offer, acceptance, consideration, legality, capacity, and intention.
• Offer: One party must make a clear offer to enter into the agreement.

• Acceptance: The other party must accept the offer without any conditions.

• Consideration: Both parties must exchange something of value, such as money, goods, or services.

• Legality: The agreement must be legal and not violate any laws...read more
Answered by AI
Add your answer
Q4. How would you communicate between different clients and negotiate the process of them agreeing to a contractual element
Ans. 
I would establish clear communication channels with clients and use effective negotiation skills to reach a mutually beneficial agreement on contractual elements.
• Establish open and transparent communication channels with clients to understand their needs and concerns

• Clearly outline the benefits of the proposed contractual element and address any potential objections

• Listen actively to clients' feedback and concerns, and...read more
Answered by AI
Add your answer
Q5. What do you know about contract life cycle management
Ans. 
Contract life cycle management involves managing contracts from initiation to execution to renewal or termination.
• Involves drafting, negotiating, and finalizing contracts

• Includes monitoring contract performance and ensuring compliance

• Manages contract changes and amendments

• Tracks key dates and milestones throughout the contract life cycle

• Optimizes contract processes to improve efficiency and reduce risks
Answered by AI
Add your answer
Q6. Have you worked on any contract life cycle management tools before if yes which ones
Add your answer