Cognizant Quality Evaluator Interview Questions and Answers

Simple Math, reasoning, English are in test.

Q1. Basic introduction round
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Q1. Operation related questions
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Q2. How to calculate shrinkage.
Ans. 
Shrinkage is calculated by dividing the total amount of time an employee is not available to work by the total scheduled work time.
• Calculate total scheduled work time for a specific period (e.g. a day, week, month).

• Determine the total amount of time employees are not available to work due to breaks, meetings, training, etc.

• Divide the total time employees are not available by the total scheduled work time to get the shr
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Q3. How to calculatea attrition.
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Attrition rate is calculated by dividing the number of employees who left the company during a certain period by the average number of employees during that same period.
• Calculate the number of employees who left the company during a specific time frame.

• Calculate the average number of employees during that same time frame.

• Divide the number of employees who left by the average number of employees to get the attrition rat...read more
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Q4. How to handle the team
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Q1. Salary expection
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Q2. Near by Location
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Q3. Team leader position
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Q1. Tell me about your self
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Q1. Project handling
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Q1. Previous experience
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Q2. Why left previous employers
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Q1. Mortgage lifecycle
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Q1. Introduced yourself
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Q1. Last job and total experience discussion along with salary expectation.
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Q1. Domain specific questions were asked.
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Q1. Your strength and weakness
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Q2. What is expectation for ctc
Ans. 
The expectation for CTC should be competitive based on industry standards and the candidate's experience and skills.
• CTC expectations should be realistic and aligned with the candidate's qualifications.

• Research industry standards and salary ranges for similar positions to determine a fair CTC expectation.

• Consider the candidate's experience, skills, and the responsibilities of the role when discussing CTC expectations.

• Ne...read more
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Q1. Tell me about your experience
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Q2. Do you know about how to calculate utilisation and shrinkage?
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Utilisation and shrinkage are key metrics in operations management to measure workforce efficiency and productivity.
• Utilisation is calculated by dividing the total productive hours by the total available hours.

• Shrinkage is calculated by subtracting the total productive hours from the total available hours.

• Utilisation rate = (Total productive hours / Total available hours) * 100%

• Shrinkage rate = (Total available hours -...read more
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Q1. Basics of digital marketing
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Q1. Salary discussion
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