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based on 47.4k Reviews

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Cognizant Process Trainer Interview Questions and Answers

Updated 3 Dec 2022

2 interviews found

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Process Trainer Interview Questions

user image Anonymous

posted on 3 Dec 2022

I applied via Naukri.com and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. What are your kpis???
  • Q2. Share about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare on your skills, be confident and try to communicate as much

Process Trainer Interview Questions

user image Anonymous

posted on 27 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021.

4 Interview Rounds

1

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
2

Aptitude Test Round

30 minutes and 30 questions realted to the process, mathmatics, language, objective, logical reasoning all mix

3

Case Study Round

How a trainer identify trainees type, and how to deal with each type.. example in my case "The Shell shocked" and "sharpshooter/inspector" type trainees case were there...

4

One-on-one Round (1 Question)

  • Q1. This was the final round with Dgm, regarding my stability, intellectuality, and faith towards the job/organization were discussed.

Interview Preparation Tips

Topics to prepare for Cognizant Process Trainer interview:
  • Type of trainees
  • About SLA
  • Production quality Matrix
  • Advance Excel sheet
  • Prepare for presentation
  • Facilitation skills
Interview preparation tips for other job seekers - Be true, be patience, and don't mind if you didn't able to crack. Prepare well for the upcoming opportunity. Be flexible for shifts, 24*7 support on requirement and be positive with your attitude.

Process Trainer Jobs at Cognizant

View all

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself in brief
  • Q2. What's your hobbies and why you want the job
2

Aptitude Test Round

Versant Test, Amcat, on Pmap test

3

Client Interview Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about the social media and e-commerce
  • Q3. We will give you a case study on a mock call
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 6-8 weeks
Result
Selected  Selected

I was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Assignment Round

Were asked to present a topic of our choice

3

One-on-one Round (2 Questions)

  • Q1. Explain your previous roles
  • Q2. Explained my previous role in detail

Process Trainer Interview Questions

Wipro user image Anonymous

posted on 27 Oct 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Facilitation skills were checked
  • Q2. Trainer roles, strengths

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. What is KPI KPA TAT TNA
  • Q2. How to calculate throughput
  • Q3. (No. Trainees went live divided by No. Of trainees in the start of the batch) %

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Nov 2023.

2 Interview Rounds

1

Assignment Round

You will have to prepare a PPT based on a topic either given by them or you can also choose.Here they will check your presentation skills.

2

One-on-one Round (5 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why do you want to join Tech Mahindra?
  • Q3. What is your idea about Corporate Training?
  • Q4. How to calculate throughput,FPA and attrition in a batch?
  • Q5. What is TNA and TNI?

Interview Preparation Tips

Topics to prepare for Tech Mahindra Process Trainer interview:
  • TNA
  • TNI
  • Facilitation
  • Excel
  • Training
Interview preparation tips for other job seekers - Please practice mock interviews before going for the actual one.Read as many topics you can about corporate and BPO training process.Your presentation should be good but your presentation of the topic should ve better its there you will be judged on.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via AmbitionBox and was interviewed before Jun 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. As a Trainer how many years you have experience?
  • Q2. What is TNA & TNI?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organization for work & friendly environment

I applied via Naukri.com and was interviewed in Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. Introduction and relevant experience
3

One-on-one Round (1 Question)

  • Q1. Please pick any of the topic and give an presentation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be what you are and answer all the questions with confident
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (2 Questions)

  • Q1. Asking about the experience, relevant experience.
  • Q2. What is BQ and how you deal with BQ proformer. What is Facilitator Guid and Participant Guid. What Attrition and how can you control Shrinkage. And some questio...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you have your resume updated.

Put in your achievements and best practices while in the role.

Make sure you high light your achievements & Awards if any.

Cognizant Interview FAQs

How many rounds are there in Cognizant Process Trainer interview?
Cognizant interview process usually has 3 rounds. The most common rounds in the Cognizant interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for Cognizant Process Trainer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Process Training, Training, Accounts Receivable, BPO and Case Processing.

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Cognizant Process Trainer Salary
based on 122 salaries
₹2.1 L/yr - ₹10.1 L/yr
47% more than the average Process Trainer Salary in India
View more details

Cognizant Process Trainer Reviews and Ratings

based on 9 reviews

3.3/5

Rating in categories

3.5

Skill development

3.6

Work-Life balance

3.7

Salary & Benefits

4.1

Job Security

4.0

Company culture

3.5

Promotions/Appraisal

3.2

Work Satisfaction

Explore 9 Reviews and Ratings
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₹ 2.1-7.8 LPA

Opening For Process Trainer For Voice- Hyderabad

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₹ 2.1-7.2 LPA

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