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Accenture Process Trainer Interview Questions and Answers

Updated 29 Oct 2023

Accenture Process Trainer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I appeared for an interview before Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Were asked to present a topic of our choice

Round 3 - One-on-one 

(2 Questions)

  • Q1. Explain your previous roles
  • Q2. Explained my previous role in detail

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself in brief
  • Ans. 

    Experienced process trainer with a background in customer service and training development.

    • Over 5 years of experience in training employees on processes and procedures

    • Strong background in customer service and problem-solving

    • Developed training materials and conducted workshops for new hires

    • Proficient in using learning management systems and virtual training platforms

  • Answered by AI
  • Q2. What's your hobbies and why you want the job
  • Ans. 

    My hobbies include reading, hiking, and cooking. I want this job because I enjoy helping others learn and grow.

    • I enjoy reading because it allows me to learn new things and escape into different worlds.

    • Hiking is a great way for me to stay active and enjoy nature.

    • Cooking is a creative outlet for me and I love trying out new recipes.

    • I want this job because I have a passion for teaching and helping others succeed.

    • I find fu...

  • Answered by AI
Round 2 - Aptitude Test 

Versant Test, Amcat, on Pmap test

Round 3 - Client Interview 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced process trainer with a passion for helping others succeed.

    • Over 5 years of experience in training and development

    • Strong communication and interpersonal skills

    • Proven track record of improving employee performance through training programs

    • Certified in instructional design and adult learning principles

  • Answered by AI
  • Q2. Tell me about the social media and e-commerce
  • Ans. 

    Social media and e-commerce are closely intertwined, with many businesses leveraging social platforms for marketing and sales.

    • Social media platforms like Facebook, Instagram, and Pinterest are commonly used for e-commerce marketing and advertising.

    • Social commerce, where users can purchase products directly through social media platforms, is becoming increasingly popular.

    • Influencer marketing on social media has a signif...

  • Answered by AI
  • Q3. We will give you a case study on a mock call
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills and attention to detail. My weaknesses include being overly critical of myself and sometimes struggling with time management.

    • Strengths: strong communication skills

    • Strengths: attention to detail

    • Weaknesses: overly critical of myself

    • Weaknesses: struggling with time management

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Can you describe yourself?
  • Ans. 

    I am a dedicated and experienced process trainer with a passion for helping others succeed.

    • Experienced in designing and delivering training programs

    • Strong communication and interpersonal skills

    • Ability to motivate and inspire learners

    • Passionate about continuous learning and development

    • Proven track record of improving performance and productivity

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on upskilling rather than solely pursuing money; in India, there are numerous job opportunities available. If you are under 30, I urge you to invest in developing your skills, as money will follow. Although there are many opportunities in India, there is a lack of candidates who possess the skills that employers seek.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. As a Trainer how many years you have experience?
  • Q2. What is TNA & TNI?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organization for work & friendly environment
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Asking about the experience, relevant experience.
  • Q2. What is BQ and how you deal with BQ proformer. What is Facilitator Guid and Participant Guid. What Attrition and how can you control Shrinkage. And some questions on how you can handle Team.
  • Ans. 

    Answering questions related to BQ, Facilitator/Participant Guid, Attrition, Shrinkage, and Team handling for Process Trainer role.

    • BQ stands for Business Quotient and refers to the ability to understand and analyze business situations. BQ proformer is a tool used to measure BQ.

    • Facilitator Guid is a set of guidelines for trainers to facilitate effective learning, while Participant Guid is a set of guidelines for learners...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you have your resume updated.

Put in your achievements and best practices while in the role.

Make sure you high light your achievements & Awards if any.

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your experience
  • Q2. What can you bring to this company
  • Q3. Why the switch to tech Mahindra
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations
  • Q2. Are you comfortable with rotational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Take your time to answer
Take a pause there’s no rush
Be direct in your expectations there’s no harm asking for more for salary negotiations
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is KPI KPA TAT TNA
  • Ans. 

    KPI stands for Key Performance Indicator, KPA stands for Key Performance Area, TAT stands for Turnaround Time, TNA stands for Training Needs Analysis.

    • KPIs are specific metrics used to evaluate the success of an organization or individual in achieving goals.

    • KPAs are specific areas within an organization where performance is critical for success.

    • TAT refers to the amount of time it takes to complete a process or task.

    • TNA ...

  • Answered by AI
  • Q2. How to calculate throughput
  • Ans. 

    Throughput can be calculated by dividing the total number of units produced by the total time taken to produce them.

    • Calculate the total number of units produced during a specific time period.

    • Determine the total time taken to produce those units.

    • Divide the total number of units by the total time taken to get the throughput.

    • For example, if 100 units were produced in 10 hours, the throughput would be 10 units per hour.

  • Answered by AI
  • Q3. (No. Trainees went live divided by No. Of trainees in the start of the batch) %

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
Round 2 - Aptitude Test 

30 minutes and 30 questions realted to the process, mathmatics, language, objective, logical reasoning all mix

Round 3 - Case Study 

How a trainer identify trainees type, and how to deal with each type.. example in my case "The Shell shocked" and "sharpshooter/inspector" type trainees case were there...

Round 4 - One-on-one 

(1 Question)

  • Q1. This was the final round with Dgm, regarding my stability, intellectuality, and faith towards the job/organization were discussed.

Interview Preparation Tips

Topics to prepare for Cognizant Process Trainer interview:
  • Type of trainees
  • About SLA
  • Production quality Matrix
  • Advance Excel sheet
  • Prepare for presentation
  • Facilitation skills
Interview preparation tips for other job seekers - Be true, be patience, and don't mind if you didn't able to crack. Prepare well for the upcoming opportunity. Be flexible for shifts, 24*7 support on requirement and be positive with your attitude.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Facilitation skills were checked
  • Q2. Trainer roles, strengths

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction and relevant experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Please pick any of the topic and give an presentation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be what you are and answer all the questions with confident

Accenture Interview FAQs

How many rounds are there in Accenture Process Trainer interview?
Accenture interview process usually has 3 rounds. The most common rounds in the Accenture interview process are Resume Shortlist, Assignment and One-on-one Round.
How to prepare for Accenture Process Trainer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are Management, Customer Service, Networking, Strategy consulting and Supervision.

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Accenture Process Trainer Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Accenture Process Trainer Salary
based on 120 salaries
₹2.4 L/yr - ₹9 L/yr
22% more than the average Process Trainer Salary in India
View more details

Accenture Process Trainer Reviews and Ratings

based on 10 reviews

4.2/5

Rating in categories

4.3

Skill development

4.0

Work-life balance

3.7

Salary

4.2

Job security

4.5

Company culture

3.2

Promotions

4.0

Work satisfaction

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