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3.8

based on 47.6k Reviews

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Cognizant Customer Service Executive Interview Questions, Process, and Tips

Updated 3 Aug 2024

Cognizant Customer Service Executive Interview Experiences

11 interviews found

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself…..?
  • Q2. Specifics on random topics….?

Interview Preparation Tips

Interview preparation tips for other job seekers - Long windedness has been proven to be one of the many reasons for applicants to be rejected based on the recent survey . By definition it means beating around the bush rather than dropping right upon the crux of the topic to be delivered. Avoiding long windedness would show your value for your own and the recruiters time . Coming to the questions , when asked about yourself , do not include details about your personal life until and unless asked for . That must only include your qualifications , your experiences , exposures and learnings which would make you suitable for the position being applied for……best of luck

Cognizant Interview FAQs

How many rounds are there in Cognizant Customer Service Executive interview?
Cognizant interview process usually has 3-4 rounds. The most common rounds in the Cognizant interview process are Aptitude Test, Resume Shortlist and One-on-one Round.
How to prepare for Cognizant Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Customer Service, Airlines, Aviation, Communication Skills and Hospitality.
What are the top questions asked in Cognizant Customer Service Executive interview?

Some of the top questions asked at the Cognizant Customer Service Executive interview -

  1. How to deal custom...read more
  2. What is the hobbies of custom...read more
  3. How to handle the custo...read more

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Cognizant Customer Service Executive Interview Process

based on 3 interviews in last 1 year

Interview experience

3.3
  
Average

People are getting interviews through

based on 8 Cognizant interviews
Company Website
Job Portal
Referral
38%
25%
13%
24% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Cognizant Customer Service Executive Salary
based on 86 salaries
₹1.5 L/yr - ₹6.9 L/yr
29% more than the average Customer Service Executive Salary in India
View more details

Cognizant Customer Service Executive Reviews and Ratings

based on 23 reviews

3.6/5

Rating in categories

3.8

Skill development

3.2

Work-Life balance

3.9

Salary & Benefits

3.3

Job Security

3.8

Company culture

3.5

Promotions/Appraisal

3.8

Work Satisfaction

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