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CityMall Interview Questions, Process, and Tips

Updated 4 Mar 2025

Top CityMall Interview Questions and Answers

View all 8 questions

CityMall Interview Experiences

Popular Designations

32 interviews found

I applied via Naukri.com and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. IF CX ORDERED IPHONE 11 & HE RAISED COMPLAINTS THAT IN BOX THEIR IS A BRICKS HOW YOU DEAL WITH THAT CX ?
  • Ans. Firstly we have to apologize for that then we have to ask for the strong proof of missing iphone like video footage when the box was opened & after that we have take step as per companies policy
  • Answered Anonymously
  • Q2. Where you see yourself in next 5 year?
  • Ans. I see myself in a good position & working with a reputed company
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for CityMall Customer Experience Representative interview:
  • Communication Skills
Interview preparation tips for other job seekers - Be comfortable / confident don't hesitate & always have little simle on face
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to join the company
  • Ans. 

    I am impressed by the company's innovative approach and strong market presence.

    • I admire the company's track record of success in the industry.

    • I am excited about the opportunity to work with a talented team and contribute to the company's growth.

    • I believe the company's values align with my own professional goals and aspirations.

  • Answered by AI
  • Q2. Why do you want to leave your current organisation
  • Ans. 

    Seeking new challenges and opportunities for growth

    • Desire for career advancement

    • Looking for new challenges and learning opportunities

    • Seeking a more dynamic work environment

    • Interested in exploring different industries or markets

  • Answered by AI

Senior Marketing Executive Interview Questions asked at other Companies

Q1. Who would you target your Marketing Communication for a Gamming Console, Parent or the Kid?
View answer (1)

Team Lead Interview Questions & Answers

user image Anonymous

posted on 20 Sep 2022

I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. I have good working...with 35 workers me handling
  • Ans. Good company in city mall... Good work..
  • Answered Anonymously
  • Q2. Not now order processing and very very good work and good quality products

Interview Preparation Tips

Interview preparation tips for other job seekers - Good thinking and good not good thinking

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)

I applied via Campus Placement and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(6 Questions)

  • Q1. One on one round all answers
  • Q2. I am interviewing interested
  • Q3. I am rishu shankar singh
  • Q4. My father name is Yogendra Prasad Singh
  • Q5. My mother is asha devi
  • Q6. My father is farmers

Interview Preparation Tips

Topics to prepare for CityMall Trainee Department Manager interview:
  • Team Management
  • Team manager
Interview preparation tips for other job seekers - I am rishu shankar singh thanks for teams

Trainee Department Manager Interview Questions asked at other Companies

Q1. Tell me golden rules in finance
View answer (1)

CityMall interview questions for popular designations

 Team Lead

 (5)

 Relationship Manager

 (2)

 Area Manager

 (1)

 Assistant Manager

 (1)

 Software Developer

 (1)

 Executive

 (1)

 Business Analyst

 (1)

 Sales Executive

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What are 3 good qualities of customer support associates
  • Ans. 

    Good qualities of customer support associates include empathy, patience, and problem-solving skills.

    • Empathy: Ability to understand and share the feelings of customers, showing compassion and care.

    • Patience: Remaining calm and composed when dealing with difficult or frustrated customers.

    • Problem-solving skills: Ability to think critically and find solutions to customer issues efficiently.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - according to me a customer support associate should be a good listner, have clear communication skills and also having problem solving skills

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Get interview-ready with Top CityMall Interview Questions

I applied via Company Website and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Sales knowledge and better customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - About knowledge customer and needs always know to a good saler

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (51)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Case on Category Growth

Round 3 - HR 

(2 Questions)

  • Q1. Basic HR Discussions
  • Q2. Basic Profile-based questions were asked

Category Manager Interview Questions asked at other Companies

Q1. If you are to start a men's grooming category in Gurgaon then how many partners will you start with
View answer (2)

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About the Human Resources function

Interview Preparation Tips

Interview preparation tips for other job seekers - It was great have good knowledge of Human Resources recruitment and thier policies

Talent Acquisition Specialist Interview Questions asked at other Companies

Q1. What is your approach to candidate management, beginning with the understanding of technical requirements?
View answer (1)

I applied via Walk-in and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Ask my related my past job

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep formal with grooming yourself

Customer Relation Officer Interview Questions asked at other Companies

Q1. What are the languages you know?
View answer (11)

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Related to my techstack and current experience

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. current company experience
2. techstack knowledge
3. the knowledge of the you are applying for.

Software Development Engineer II Interview Questions asked at other Companies

Q1. Given 2 large numeric comma seperated strings. You need to calculate their sum along with maintaining the correct position of commas. Example Test Case - s1 - "123,456,788" s2 - "1" output - "123,456,789" constraints - since the strings can... read more
View answer (1)

CityMall Interview FAQs

How many rounds are there in CityMall interview?
CityMall interview process usually has 2-3 rounds. The most common rounds in the CityMall interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for CityMall interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CityMall. The most common topics and skills that interviewers at CityMall expect are SQL, Sales, E-commerce, FMCG and Logistics.
What are the top questions asked in CityMall interview?

Some of the top questions asked at the CityMall interview -

  1. How do I get a refund from Citymall? To refund money from XXXXXCity Mall for a ...read more
  2. How do I get a refund from Citymall? To refund money from XXXXXCity Mall for a ...read more
  3. How do I get a refund from Citymall? To refund money from XXXXXC...read more
How long is the CityMall interview process?

The duration of CityMall interview process can vary, but typically it takes about less than 2 weeks to complete.

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CityMall Interview Process

based on 32 interviews

Interview experience

3.9
  
Good
View more

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CityMall Reviews and Ratings

based on 260 reviews

3.2/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

3.4

Salary

2.4

Job security

2.8

Company culture

2.8

Promotions

3.0

Work satisfaction

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