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CityMall Customer Support Executive Interview Questions and Answers

Updated 7 Mar 2024

CityMall Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What are 3 good qualities of customer support associates
  • Ans. 

    Good qualities of customer support associates include empathy, patience, and problem-solving skills.

    • Empathy: Ability to understand and share the feelings of customers, showing compassion and care.

    • Patience: Remaining calm and composed when dealing with difficult or frustrated customers.

    • Problem-solving skills: Ability to think critically and find solutions to customer issues efficiently.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - according to me a customer support associate should be a good listner, have clear communication skills and also having problem solving skills

Interview questions from similar companies

I appeared for an interview before Sep 2021.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about your self and your previous organisation?
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join this organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Never say ‚ u left ur previous organisation for growth.

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Sales Executive Interview Questions & Answers

Ninjacart user image Mayur gokul Saner

posted on 10 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic interview questions like brief me about yourself, why sales, why ninjacart...etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm and be confident for sales profiles interview

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Ans. 

    Yes, I am comfortable traveling for work.

    • I have experience traveling for work in my previous roles.

    • I am adaptable and enjoy exploring new places.

    • I am willing to travel for client meetings and conferences.

    • I understand the importance of face-to-face interactions in sales.

    • I am organized and can handle the logistics of travel efficiently.

  • Answered by AI
  • Q3. What is your study status
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

I applied via Walk-in and was interviewed in Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I just shared my previous experience and by interest in sales executive as a organization backup agriculture farmer s life growth and happy to serve in job

Interview Preparation Tips

Interview preparation tips for other job seekers - As I said that to solve problems in sales executive with customer face to face in practical if any problems arise and to calm and to growth of organization as well customer life style changed to technology

Interview Questionnaire 

1 Question

  • Q1. Sales and order pickup

I applied via Indeed and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why organization is anable pay ofpf contribution, company is getting so much facilities from government
  • Q2. Why did Venkatesh join the Udaan do you will come back in Ninja card but I think so

Interview Preparation Tips

Interview preparation tips for other job seekers - There was call by HR Ankita madam while seeing the my resume appoint me As an sales executive.

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Simple and formal questions only
  • Q2. Tell me about ur self only?

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy .but very complicated work

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tellme about yourself and How long you will stay if we hire you??

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.

CityMall Interview FAQs

How many rounds are there in CityMall Customer Support Executive interview?
CityMall interview process usually has 1 rounds. The most common rounds in the CityMall interview process are HR.

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CityMall Customer Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
CityMall Customer Support Executive Salary
based on 16 salaries
₹2 L/yr - ₹3.5 L/yr
15% less than the average Customer Support Executive Salary in India
View more details

CityMall Customer Support Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

4.0

Salary

5.0

Job security

5.0

Company culture

3.0

Promotions

5.0

Work satisfaction

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