Add office photos
Engaged Employer

CityMall

3.2
based on 260 Reviews

Working at CityMall

Company Summary

CityMall is a community commerce platform

Overall Rating

3.2/5
based on 260 reviews
highly rated categories
14% below
industry average
highly rated categories
Critically rated for

Job security, Promotions, Company culture

Work Policy
Work from office
Work from office
75% employees reported
Monday to Saturday
Monday to Saturday
66% employees reported
Flexible timing
Flexible timing
59% employees reported
No travel
No travel
54% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
7 employees reported
Cafeteria
Cafeteria
6 employees reported
Job/Soft skill training
Job/Soft skill training
5 employees reported
Office cab/shuttle
Office cab/shuttle
2 employees reported
View all benefits

About CityMall

Founded in2019 (6 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersGurgaon,Haryana, India
Office Locations
Websitecitymall.live
Primary Industry
Other Industries
CityMall is a community commerce platform focused on 300 million new to internet users living in small cities, towns, and villages in India. Backed by top-tier VCs like General Catalyst, Elevation, Accel and Waterbridge, CityMall deals in Grocery, Fresh and Packaged FMCG, Electronics and Fashion categories. So far e-commerce has primarily benefited residents of the top 8 metropolitan cities in India. Key reasons for this are lack of trust, lack of familiarity with browsing and transacting online, low average order values (which makes economic viability a challenge for the platforms), lack of credit in online channels (which neighbourhood stores offer). We at CityMall are trying to solve this problem for Bharat.
CityMall is a highly efficient channel to serve these consumers through "Community Leaders". They are the "Social" & "Geographical" connectors between end consumers and CityMall. They help us in customer acquisition, localised sales & marketing to capture customers' share of wallet, and the last mile logistics in their communities, thus making the community-led model more suitable for small towns, cities, and villages. 80% of our consumers transact for the very first time on CityMall’s app.

We are enabling thousands of people to start their small business without any investment.

CityMall Ratings

based on 260 reviews

Overall Rating

3.2/5
How AmbitionBox ratings work?
5
90
4
47
3
36
2
28
1
59

Category Ratings

3.4

Salary

3.2

Skill development

3.1

Work-life balance

3.0

Work satisfaction

2.8

Company culture

2.8

Promotions

2.4

Job security

CityMall is rated 3.2 out of 5 stars on AmbitionBox, based on 260 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at CityMall
based on 241 reviews
3.1
Rated by 23 Women
Rated 3.1 for Skill development and 3.0 for Work-life balance
3.3
Rated by 218 Men
Rated 3.4 for Salary and 3.2 for Skill development

Work Policy at CityMall

based on 31 reviews in last 6 months
Work from office
75%
Permanent work from home
13%
Hybrid
12%

CityMall Reviews

Top mentions in CityMall Reviews

+ 5 more

Compare CityMall with Similar Companies

CityMall
Reliance Retail
Change Company
Big Bazaar
Change Company
DMart
Change Company
Overall Rating
3.2/5
based on 260 reviews
3.9/5
based on 22.5k reviews
4.2/5
based on 1.3k reviews
3.9/5
based on 4.6k reviews
Highly Rated for
No highly rated category
Skill development
Job security
Skill development
Company culture
Work-life balance
Job security
Company culture
Critically Rated for
Job security
Company culture
Promotions
Promotions
No critically rated category
Promotions
Primary Work Policy
Work from office
75% employees reported
Work from office
82% employees reported
Work from office
69% employees reported
Work from office
90% employees reported
Rating by Women Employees
3.1
Average
rated by 23 women
3.8
Good
rated by 2k women
4.2
Good
rated by 153 women
3.9
Good
rated by 756 women
Rating by Men Employees
3.3
Average
rated by 218 men
3.9
Good
rated by 19.4k men
4.3
Good
rated by 961 men
3.9
Good
rated by 3.4k men
Job security
2.4
Poor
3.8
Good
4.1
Good
4.2
Good
View more

CityMall Salaries

CityMall salaries have received with an average score of 3.4 out of 5 by 260 employees.

Team Lead

(85 salaries)
Unlock
₹2.8 L/yr - ₹5.6 L/yr

Relationship Manager

(61 salaries)
Unlock
₹2 L/yr - ₹4.5 L/yr

Business Analyst

(44 salaries)
Unlock
₹7.7 L/yr - ₹24 L/yr

Program Manager

(38 salaries)
Unlock
₹12 L/yr - ₹25 L/yr

Category Manager

(25 salaries)
Unlock
₹10 L/yr - ₹40 L/yr

Key Account Manager

(24 salaries)
Unlock
₹2.2 L/yr - ₹7.5 L/yr

City Head

(17 salaries)
Unlock
₹7 L/yr - ₹18 L/yr

Customer Support Executive

(16 salaries)
Unlock
₹2 L/yr - ₹3.5 L/yr

Data Analyst

(13 salaries)
Unlock
₹5.5 L/yr - ₹9 L/yr

Talent Acquisition Specialist

(12 salaries)
Unlock
₹3 L/yr - ₹5.4 L/yr

Compare CityMall with

Future Group Logo
Future Group
4.3
Spencer's Retail Logo
Spencer's Retail
3.8
Vishal Mega Mart Logo
Vishal Mega Mart
3.7
More Supermarket  Logo
More Supermarket
3.8
HyperCITY Logo
HyperCITY
4.4
Shoppers Stop Logo
Shoppers Stop
4.1
Trent Logo
Trent
4.0
Udaan Logo
Udaan
4.0
Swiggy Logo
Swiggy
3.8
CARS24  Logo
CARS24
3.6
BlackBuck Logo
BlackBuck
3.8
Blinkit Logo
Blinkit
3.7
Ninjacart Logo
Ninjacart
4.0
Meesho Logo
Meesho
3.7
Paisabazaar.com Logo
Paisabazaar.com
3.4
Tata 1mg Logo
Tata 1mg
3.6
Digit Insurance Logo
Digit Insurance
4.0
Urban Company Logo
Urban Company
3.4
PharmEasy Logo
PharmEasy
3.7
Zetwerk Logo
Zetwerk
4.1

Contribute & help others!

You can choose to be anonymous

Companies Similar to CityMall

Big Bazaar Logo
Big Bazaar
Retail, Fashion & Textile
4.2
 • 1.3k reviews
Reliance Retail Logo
Reliance Retail
FMCG, Jewellery, Retail, Fashion & Textile, Beauty & Personal Care, Consumer Electronics & Appliances
3.9
 • 22.5k reviews
DMart Logo
DMart
Retail
3.9
 • 4.6k reviews
Future Group Logo
Future Group
FMCG, Food Processing, Retail, Insurance, Logistics
4.3
 • 3k reviews
Spencer's Retail Logo
3.8
 • 927 reviews
Vishal Mega Mart Logo
Vishal Mega Mart
Retail, Fashion & Textile
3.7
 • 2.8k reviews
More Supermarket  Logo
3.8
 • 973 reviews
HyperCITY Logo
HyperCITY
Consumer goods, Retail
4.4
 • 251 reviews
Shoppers Stop Logo
4.1
 • 2.5k reviews
Trent Logo
Trent
Advertising / PR / Events, Retail
4.0
 • 1.4k reviews
Udaan Logo
Udaan
Consumer goods, Financial Services, Internet, Retail
4.0
 • 5k reviews
Swiggy Logo
Swiggy
Internet, Logistics
3.8
 • 4.1k reviews

CityMall FAQs

When was CityMall founded?
CityMall was founded in 2019. The company has been operating for 6 years primarily in the Internet sector.
Where is the CityMall headquarters located?
CityMall is headquartered in Gurgaon,Haryana and has an office in Gurgaon / Gurugram
How many employees does CityMall have in India?
CityMall currently has more than 2,500+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in CityMall based on the number of reviews submitted on AmbitionBox.
Does CityMall have good work-life balance?
CityMall has a work-life balance rating of 3.1 out of 5 based on 200+ employee reviews on AmbitionBox. 47% employees rated CityMall 3 or below, while 53% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read CityMall work-life balance reviews for more details
Is CityMall good for career growth?
Career growth at CityMall is rated as poor, with a promotions and appraisal rating of 2.8. 47% employees rated CityMall 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading CityMall reviews for more detailed insights.
What are the cons of working in CityMall?
Working at CityMall does have some drawbacks that potential employees should consider. The company is poorly rated for job security, promotions / appraisal and company culture, based on 200+ employee reviews on AmbitionBox.
CityMall Overview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
75 Lakh+

Reviews

5 Lakh+

Interviews

4 Crore+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter