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Cholamandalam MS General Insurance Customer Executive Interview Questions and Answers

Updated 9 Dec 2024

Cholamandalam MS General Insurance Customer Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Please tell me about yourself
  • Q2. Please tell me about last company experience
Round 2 - Technical 

(2 Questions)

  • Q1. Please tell me about system knowledge
  • Q2. Do you know about v look-up

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. They explained a stressful situation and asked how i would react.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Behavioral 

(2 Questions)

  • Q1. No reason for rejection
  • Q2. Rejected by manager in Last round
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Were do you see your self in next 5 year

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for interview
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your self, how did you get this opportunity
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - all good
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. How may your Experience?. Why Are you Join this Company?.
  • Ans. 

    I have extensive experience in customer care and I am joining this company because of its excellent reputation and commitment to customer satisfaction.

    • I have worked as a customer care executive for 5 years, handling a wide range of customer inquiries and resolving issues effectively.

    • I have received positive feedback from customers for my excellent communication skills and ability to empathize with their concerns.

    • I have...

  • Answered by AI
  • Q2. Why are you Join this company?.
  • Ans. 

    I am joining this company because of its excellent reputation and commitment to customer satisfaction.

    • The company has a strong track record of providing exceptional customer care.

    • I am impressed by the positive reviews and feedback from current and former employees.

    • The company's values align with my own, particularly in terms of prioritizing customer satisfaction.

    • I believe that working for this company will provide me w...

  • Answered by AI
  • Q3. Sir this Company is higher level company. Here great Opportunity. So that Join this Company

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About yourself. Why should we hire you. Last Sunday.
  • Q2. About your city. How was your experience during covid.
Round 3 - HR 

(2 Questions)

  • Q1. About yourself. what's your strength.
  • Q2. What was your job responsibilities. How would you handle angry customer.
  • Ans. 

    As a Customer Care Executive, my job responsibilities included handling customer inquiries, resolving issues, and providing excellent customer service. When dealing with an angry customer, I would remain calm, actively listen to their concerns, empathize with their frustration, and offer a solution to resolve their issue.

    • Handling customer inquiries and resolving issues

    • Providing excellent customer service

    • Remaining calm ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly and don't hasitate in front of HR . They only check your confidence, your way of talking, power of listening. They ask only simple questions anybody can answers reply.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Case Study 

I was asked if you are about to complete your daily banking but there you found a shortage of 2000/- rs out of total amout how will you manage.

Round 3 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and go through Grabing knowledge.

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself , regarding experience,how familiar with operational work,

Interview Preparation Tips

Interview preparation tips for other job seekers - HR team is best and even team heads !
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

English vocabulary,Grammar

Round 2 - Group Discussion 

Personal information, most influential person and why allianz

Round 3 - One-on-one 

(1 Question)

  • Q1. Self intro, hobbies,

Cholamandalam MS General Insurance Interview FAQs

How many rounds are there in Cholamandalam MS General Insurance Customer Executive interview?
Cholamandalam MS General Insurance interview process usually has 2 rounds. The most common rounds in the Cholamandalam MS General Insurance interview process are HR and Technical.
What are the top questions asked in Cholamandalam MS General Insurance Customer Executive interview?

Some of the top questions asked at the Cholamandalam MS General Insurance Customer Executive interview -

  1. Do you know about v look...read more
  2. Please tell me about system knowle...read more

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Cholamandalam MS General Insurance Customer Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Cholamandalam MS General Insurance Customer Executive Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

5.0

Skill development

3.0

Work-life balance

3.0

Salary

5.0

Job security

4.0

Company culture

2.0

Promotions

4.0

Work satisfaction

Explore 1 Review and Rating
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