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Capita Senior Customer Support Executive Interview Questions and Answers for Experienced

Updated 21 Feb 2024

Capita Senior Customer Support Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

General knowledge question and answers to be done.

Round 2 - HR 

(2 Questions)

  • Q1. Hr interview is the 2nd round.
  • Q2. Tell me about yourself and other questions about you.
Round 3 - One-on-one 

(2 Questions)

  • Q1. COMPLETE INTERVIEW WITH THE HIRING MANAGER..
  • Q2. TELL ME ABOUTYOURSELF AND EXPERIENCE ON WORK FRONT?

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with all positive attitude and crack the interview as u know all.

Interview questions from similar companies

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Where do you want to see yourself after 5 years?
  • Q2. What are your preferences?
  • Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
  • Q4. What are your expectations?
  • Q5. How do you want a corporate structure to be?
  • Q6. Why did you leave your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All Technical quetions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared technically

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

I applied via Job Portal and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions regarding Informatica, Data Warehousing concepts and Unix

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy. If one knows the basics of Informatica and Unix, Informatica can be cleared easily.

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1st Technical- Cucumber Framework , How to buid job in Jenkins, TestNG and its Annotations, Selenium Action Classes, Robot Class, Core Java
  • Ans. 

    Answering technical questions on Cucumber, Jenkins, TestNG, Selenium, and Core Java.

    • To build a job in Jenkins, create a new job and configure it to run the test suite using Maven or Gradle.

    • TestNG annotations like @BeforeTest and @AfterTest can be used to set up and tear down test environments.

    • Selenium Action Classes like Actions and Select can be used to perform complex user interactions.

    • The Robot class can be used to ...

  • Answered by AI
  • Q2. 2nd Technical: Jenkins, TestNG and its Annotations, Selenium Basics ,Scenarios based question on Selenium, Core Java , Questions on Hashmap , Regular Expressions

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up all your basics and frameworks used.Be Confident.Easy to crack the interview.

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Related to Selenium and Java. manual testing questions and also questions related to test lead role.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you answer

I applied via Naukri.com and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Interview question was from the Selenium, BDD, GIT Jenkins, functional testing, and some related to the testing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, practice a few Programming at least explain the logic.

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About pointers and their types

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy one so we can take with only basic knowledge

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

Stand out among the crowd with out of the box ideas.

Round 2 - Technical 

(2 Questions)

  • Q1. This includes analytical test
  • Q2. It also includes typing test
Round 3 - HR 

(1 Question)

  • Q1. About yourself and background. Final thing to discuss was package and that's it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Have faith in yourself and prepare yourself properly for the interview.

Capita Interview FAQs

How many rounds are there in Capita Senior Customer Support Executive interview for experienced candidates?
Capita interview process for experienced candidates usually has 3 rounds. The most common rounds in the Capita interview process for experienced candidates are Aptitude Test, HR and One-on-one Round.

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Capita Senior Customer Support Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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Capita Senior Customer Support Executive Salary
based on 30 salaries
₹2.2 L/yr - ₹4.1 L/yr
14% less than the average Senior Customer Support Executive Salary in India
View more details

Capita Senior Customer Support Executive Reviews and Ratings

based on 9 reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.3

Salary

3.5

Job security

3.2

Company culture

2.4

Promotions

2.7

Work satisfaction

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