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Capita Customer Service Executive Interview Questions and Answers

Updated 30 Aug 2024

Capita Customer Service Executive Interview Experiences

11 interviews found

I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About me and my educational background. Because it wasn’t a technical profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview for this profile is normal, interviewer just want to see if you can speak fluently or not.

Capita Interview FAQs

How many rounds are there in Capita Customer Service Executive interview?
Capita interview process usually has 2-3 rounds. The most common rounds in the Capita interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for Capita Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capita. The most common topics and skills that interviewers at Capita expect are Customer Service, customer support, international bpo, bpo and UK Process.
What are the top questions asked in Capita Customer Service Executive interview?

Some of the top questions asked at the Capita Customer Service Executive interview -

  1. What are your strengh...read more
  2. In the Ops round TL's or Ops manager will ask you question regarding to the pro...read more
  3. In the 2nd round HR will give you an overall view about proc...read more

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Capita Customer Service Executive Interview Process

based on 7 interviews

3 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
  • One-on-one Round
View more
Capita Customer Service Executive Salary
based on 414 salaries
₹1.5 L/yr - ₹6.7 L/yr
40% more than the average Customer Service Executive Salary in India
View more details

Capita Customer Service Executive Reviews and Ratings

based on 131 reviews

3.2/5

Rating in categories

2.9

Skill development

3.1

Work-life balance

2.8

Salary

3.2

Job security

2.8

Company culture

2.3

Promotions

2.7

Work satisfaction

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