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BYJU'S Associate CRM Interview Questions and Answers

Updated 4 May 2023

BYJU'S Associate CRM Interview Experiences

1 interview found

Associate CRM Interview Questions & Answers

user image Shilpa Gupta

posted on 4 May 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Zoom call interview 

(2 Questions)

  • Q1. Basics about crm
  • Q2. Last experience
Round 3 - One-on-one 

(1 Question)

  • Q1. About product and CRM

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your marketing experience
  • Ans. 

    I have 3 years of experience in digital marketing, including social media management and email campaigns.

    • Managed social media accounts for a small business, increasing followers by 30%

    • Created and executed email marketing campaigns, resulting in a 20% increase in open rates

    • Utilized Google Analytics to track website traffic and optimize marketing strategies

  • Answered by AI
  • Q2. How do you sell educational products for customer
  • Ans. 

    Educational products are sold by understanding customer needs, showcasing benefits, providing demonstrations, and offering personalized solutions.

    • Understand the customer's needs and pain points

    • Showcase the benefits and features of the educational products

    • Provide demonstrations or trials to highlight the value

    • Offer personalized solutions based on the customer's requirements

    • Follow up with excellent customer service to en

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. About my self .......
  • Q2. About school ....
  • Q3. About branch.......
  • Q4. About usp.........
  • Q5. About sales pitch
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Had a very basic discussion with HR
Round 2 - Coding Test 

Coding test on data structures and algorithms

Round 3 - Assignment 

Asked to create teaching material on given topic

Round 4 - Technical 

(1 Question)

  • Q1. Technical discussion on the material + few coding problems
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Describe in detail about your previous work experience
Round 2 - Technical 

(1 Question)

  • Q1. Related to Sales Closure and Figures
Round 3 - HR 

(1 Question)

  • Q1. Convince me on call for getting the enrolment

Interview Preparation Tips

Interview preparation tips for other job seekers - My last round was on 14th Dec 2023 & final documentation completed on 18th Dec, 23. But after documentation, they told me - "Bulk Hiring is going on, so you need to wait."

'As initially Bulk Hiring was going on, Later on leaders were on leave, later on Whole Company People were on leave - Still Understandable from my side. That's why I waited till 15th Jan.

After that I asked about an update? Here comes another Excuse from Hr Poo** that their NEW CFO had approved to hire people under this lesser ** LPA - CTC (as final CTC was discussed in Dec, then also)

So, after a long conversation - HR Poo** ask me that - Tell me your decision, whether you wanna proceed with this or not? Becoz, we do have many other options.

My Personal Advice - Depending on their So called Senior and Hr - Mood, they finalize the candidate & their revised CTC. I'm thankful that they had shown their mindset (before my joining), after joining they do throw many excuses related to Sales, Salary Hold Issue, etc.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Prepare a calling pitch for both
Round 3 - One-on-one 

(1 Question)

  • Q1. Understand the difference between service based and product based companies. The different hierarchies in PBCs. What is Data Science and what are the jobs that you can apply for if you study Data Science. ...
Round 4 - One-on-one 

(1 Question)

  • Q1. Same. Some behaviour related or scenario related questions can be asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. Talk about numbers and sales. Prepare a pitch. Go through the brouchures.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

1 hours aptitude test

Round 2 - Coding Test 

Questions on arrays and string

Round 3 - Technical 

(1 Question)

  • Q1. Questions on DSA
Round 4 - HR 

(1 Question)

  • Q1. Behavioral questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic questions like company's vision, your details like qualification, future goals, etc. Not so tough interview
Round 3 - Behavioral 

(1 Question)

  • Q1. Your knowledge about company's history, vision, etc. Knowledge about the department in which you have you want to work, good communication skills, ready work to achieve targets
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Aptitude Test and Mock Call
  • Q2. Self Introduction and problem establishment
Round 3 - Aptitude Test 

One on one round and Case Study. Only For Verification

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and get it.. confidence is the key. Prepare well and conquer
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. Why did you left your previous job
Round 3 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why did you leave your previous job
  • Q3. Challenges in sales
  • Ans. 

    Sales challenges include competition, rejection, market changes, and meeting targets.

    • Competition from other companies can make it difficult to stand out.

    • Dealing with rejection from potential clients can be demotivating.

    • Market changes such as economic downturns can impact sales performance.

    • Meeting sales targets consistently requires strategic planning and execution.

  • Answered by AI
  • Q4. Mock call on k12 product selling
  • Q5. Objection handling

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Associate CRM interview?
BYJU'S interview process usually has 3 rounds. The most common rounds in the BYJU'S interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in BYJU'S Associate CRM interview?

Some of the top questions asked at the BYJU'S Associate CRM interview -

  1. About product and ...read more
  2. Basics about ...read more

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BYJU'S Associate CRM Salary
based on 43 salaries
₹3.8 L/yr - ₹5.2 L/yr
8% less than the average Associate CRM Salary in India
View more details

BYJU'S Associate CRM Reviews and Ratings

based on 5 reviews

2.1/5

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1.8

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1.9

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1.9

Salary

2.0

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2.0

Company culture

2.0

Promotions

2.1

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