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BT Group
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BT Group Customer Support Executive Interview Questions and Answers
BT Group Customer Support Executive Interview Experiences
1 interview found
Jayanta Ganguly
Selected
I was interviewed before Jan 2024.
(1 Question)
- Q1. Basic understanding overall of the candidate
(1 Question)
- Q1. Technical questions
(1 Question)
- Q1. HR related discussions
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Interview questions from similar companies
Selected
I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.
(4 Questions)
- Q1. Finally salary which we need
- Q2. Why I need to do this job
- Q3. Which Graduation I was did
- Q4. They was did the questions about my family, health issue
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Tata Communications
Suresh Kudari
posted on 1 Mar 2024
Selected
I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Besc salf information
- Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
(1 Question)
- Q1. Yes I am interested
1 Round Technical
2 round HR
3 Round Offer letter
Customer Support Executive Interview Questions & Answers
Aerial Telecom Solutions
Benna Talari
posted on 21 Dec 2024
Selected
I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.
(5 Questions)
- Q1. General questions
- Q2. General knowledge
- Q3. Testing Knowledge on work
- Q4. Network Structure
- Q5. Desktop Support issues and troubleshoots
Interview Preparation Tips
- Computer Hardware
- Networking
- System Administration
- Active Directory
- Team Leading
- Ticketing
No ontime salaries
No promotions or appraisals
No friendly employer / hr very rude and worst behaviour, while you ask for employment benefits.
No job security
Customer Support Executive Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 9 Jan 2025
I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Self Introduction
- Q2. Experience
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Vodafone Idea
Anonymous
posted on 17 Jun 2024
Group discussion with 10 other people
(2 Questions)
- Q1. Introduction to your self
- Q2. Previous company experience
Customer Support Executive Interview Questions & Answers
ACT Fibernet
Srikanth Rao
posted on 12 Sep 2024
Selected
I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Waste of time to attend the interview
- Q2. Waste of time to attend the interview instead of that prefer other jobs
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(5 Questions)
- Q1. Aap Kahan se ho
- Ans. Me Mainpuri Uttar Pradesh Se Hu
- Q2. Aapka Name Kya Hai
- Ans. Sir Mera Name Nitin Kumar Hai
- Q3. Aap Kya KarteHo
- Q4. Aapki Qualification Kitni Hai
- Q5. Kya Aap Job Karna Chahte Hain
- Ans.
Hn me job karna chahta hu
Interview Preparation Tips
- Basic
Customer Support Executive Interview Questions & Answers
ACT Fibernet
Pavikanula Nagalaxmi
posted on 13 Jun 2024
Selected
I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.
(2 Questions)
- Q1. They will ask for your previous rules and responsibilities
- Q2. They ask about your self introduction
(2 Questions)
- Q1. They ask that are you ok for rotiational shifts
- Q2. Tell me about anything about customer service
- Ans.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is essential for building and maintaining customer relationships
It involves addressing customer inquiries, resolving issues, and providing guidance
Good customer service can lead to customer satisfaction and loyalty
Examples: answering phone calls, responding to emails, handling returns and exchan
Interview Preparation Tips
I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Basic technical knowledge, resister capacitor etc
- Q2. Ohms law, battery current, voltage, ac power dc power etc
Interview Preparation Tips
BT Group Interview FAQs
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BT Group Customer Support Executive Interview Process
based on 1 interview
Interview experience
Customer Support Executive Interview Questions from Similar Companies
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BT Group Customer Support Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Associate
324
salaries
|  ₹1.5 L/yr - ₹7 L/yr |
|
Associate Engineer
280
salaries
| ₹2.8 L/yr - ₹8 L/yr |
|
Financial Analyst
254
salaries
| ₹6.8 L/yr - ₹23 L/yr |
|
Project Manager
233
salaries
| ₹6 L/yr - ₹23.5 L/yr |
|
Network Engineer
205
salaries
| ₹2.7 L/yr - ₹9 L/yr |
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