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Aerial Telecom Solutions Customer Support Executive Interview Questions and Answers

Updated 2 Jan 2025

Aerial Telecom Solutions Customer Support Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. General questions
  • Q2. General knowledge
  • Q3. Testing Knowledge on work
  • Q4. Network Structure
  • Q5. Desktop Support issues and troubleshoots

Interview Preparation Tips

Topics to prepare for Aerial Telecom Solutions Customer Support Executive interview:
  • Computer Hardware
  • Networking
  • System Administration
  • Active Directory
  • Team Leading
  • Ticketing
Interview preparation tips for other job seekers - Don't join this organisation.
No ontime salaries
No promotions or appraisals
No friendly employer / hr very rude and worst behaviour, while you ask for employment benefits.
No job security

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you sale nokia phone to that customer who wants another company
  • Ans. 

    To sell a Nokia phone to a customer who wants another company, highlight Nokia's unique features, benefits, and value proposition.

    • Emphasize Nokia's superior build quality and durability

    • Highlight Nokia's long-lasting battery life and reliable performance

    • Showcase Nokia's user-friendly interface and intuitive features

    • Demonstrate Nokia's exceptional camera capabilities and imaging technology

    • Offer competitive pricing and at

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so hard
Just be confident no matter you have experience or not. Tell them that you are greatful to take this opportunity amd make them proud for their decision to keep you in their compan

I applied via Company Website and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about your self?
  • Q2. Tell about your pervious experience
  • Q3. How to sell wifi connection
  • Ans. 

    To sell wifi connection, highlight its benefits such as convenience, speed, and accessibility.

    • Emphasize the convenience of having wifi at home or in the workplace

    • Highlight the speed and reliability of the connection

    • Explain how wifi allows for easy access to information and entertainment

    • Provide examples of how wifi can improve productivity and communication

    • Offer competitive pricing and promotions to attract customers

  • Answered by AI
  • Q4. Why do leave your last job?
  • Q5. Why should I hire you?
  • Q6. And why you choose this company?
  • Q7. After hr round second round a online test third round sales manager ask same question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Improve your communication skills
Convencing power

Interview Questionnaire 

4 Questions

  • Q1. Can you do this sales work properly?
  • Ans. 

    Yes, I have the necessary skills and experience to excel in this sales role.

    • I have a proven track record of meeting and exceeding sales targets in my previous roles.

    • I have excellent communication and negotiation skills, which are essential for sales.

    • I am highly motivated and driven to succeed in this field.

    • I am constantly learning and adapting to new sales techniques and strategies.

    • I am confident that I can bring value

  • Answered by AI
  • Q2. Fresher:I am not experienced in sales department but I had complete my given task properly I complete your task in given time.
  • Q3. Tell me about yourself?
  • Q4. Only three thigs you have to tell: your name,qualification,and your adress.

I applied via Walk-in and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. You can do field work
  • Q2. You can sale broadband

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was frankly but related sales and MBA education .
Habit extrenth and wickness
Hardwork demand with smart work for sell

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Round: HR Interview
Experience: my self Uma Shankar I belong to U.P (Uttar Pradesh) I am pass out my 10th,12th from open school currently I am doing self-improvement course When I am tocking about my family in my family my father my mother and one elder brother and also me
I have total 3-year experience of sale and field executive
and last when you want to know about my hobbies playing game and also listening music and last and important traveling in out of city
That's all about me

Round: aspected salleary
Experience: I am telling about that in last company I am getting 14k CTC without convance then he was saying that they can provide me 16k CTC and i am agreed on this salary

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Your weekness and Strength
  • Q2. Why you want to Work in This Company
  • Q3. Tell me Something about Yourself
  • Q4. Where have U worked before

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Patient and Keep a Smile

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About last company

Interview Preparation Tips

Interview preparation tips for other job seekers - No
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Mainly relate to the English aptitude

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic understanding overall of the candidate
Round 2 - Technical 

(1 Question)

  • Q1. Technical questions
Round 3 - HR 

(1 Question)

  • Q1. HR related discussions

Aerial Telecom Solutions Interview FAQs

How many rounds are there in Aerial Telecom Solutions Customer Support Executive interview?
Aerial Telecom Solutions interview process usually has 1 rounds. The most common rounds in the Aerial Telecom Solutions interview process are HR.
How to prepare for Aerial Telecom Solutions Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Aerial Telecom Solutions. The most common topics and skills that interviewers at Aerial Telecom Solutions expect are Bpo Voice, Domestic BPO, Domestic Calling, Email Support and Inbound Process.
What are the top questions asked in Aerial Telecom Solutions Customer Support Executive interview?

Some of the top questions asked at the Aerial Telecom Solutions Customer Support Executive interview -

  1. Desktop Support issues and troublesho...read more
  2. Testing Knowledge on w...read more
  3. Network Struct...read more

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Aerial Telecom Solutions Customer Support Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Aerial Telecom Solutions Customer Support Executive Reviews and Ratings

based on 2 reviews

2.8/5

Rating in categories

1.0

Skill development

1.6

Work-life balance

1.6

Salary

1.8

Job security

3.4

Company culture

1.6

Promotions

2.2

Work satisfaction

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