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Interview questions from similar companies
Senior Customer Service Associate Interview Questions
Teleperformance
Anonymous
posted on 29 Dec 2024
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Jun 2024.
4 Interview Rounds
1
HR Round (1 Question)
- Q1. Basic question like tell me about yourself and how many years of experience do you have ? Add Answer
2
Aptitude Test Round
SVAR/AMCAT Test which included personality based questions, some reasoning, calculative, logical and grammatical questions. For AMCAT it was basic grammar test to check your vocabulary, fluency, how well and correctly you can speak in english.
3
One-on-one Round (1 Question)
- Q1. 3rd round was Ops round where the process manager or Team leader will ask you questions. They will again ask you to tell them about yourself ( asked some questi...read more Add Answer
4
Typing Test Round (1 Question)
- Q1. After clearing the ops round they took a normal typing test where I was asked to achieve atleast 25 WPM and 90% accuracy. They might take the typing test before...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare for some common free speech topics such as social media, pollution, women empowerment, something about the place where you are from, favourite travel destination etc.
Prepare some mock call scenarios, watch some videos on youtube or just go to chat gpt and search for mock call scenarios based on the process you are applying for.
Just be confident, be yourself don't fake your accent , even if you make and error don't let that stop you just continue speaking.
All the Best 😊.
Prepare some mock call scenarios, watch some videos on youtube or just go to chat gpt and search for mock call scenarios based on the process you are applying for.
Just be confident, be yourself don't fake your accent , even if you make and error don't let that stop you just continue speaking.
All the Best 😊.
Customer Care Executive Interview Questions
Continuum Global Solutions
Anonymous
posted on 18 Dec 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Nov 2024.
3 Interview Rounds
1
Aptitude Test Round
Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.
2
HR Round (3 Questions)
- Q1. Tell me about yourself. View Answers (1)
- Q2. Why do you want to work in a Business Process Outsourcing (BPO) role? View Answers (1)
- Q3. What was your understanding of the assessment? View Answers (1)
3
Technical Round (4 Questions)
- Q1. What motivates you to pursue a career in the BPO sector? View Answers (1)
- Q2. What motivates you to apply specifically for a position at Continuum Global Solutions, given the presence of numerous companies in the BPO sector such as Telepe...read more View Answers (1)
- Q3. If you are a graduate, why did you choose not to pursue a career in your field, and what motivates you to join a BPO? View Answers (1)
- Q4. What did you understand from the assessment that you completed? View Answers (1)
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2024.
4 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Myself in english with my background Add Answer
- Q2. Write essay on one topic View Answers (1)
- Q3. I dont get offer letter Add Answer
2
One-on-one Round (2 Questions)
- Q1. Myself in english with family background Add Answer
- Q2. Write essay on one topic View Answers (1)
3
One-on-one Round (2 Questions)
- Q1. Myself in english with family back ground Add Answer
- Q2. Talk on one topic for two minutes View Answers (1)
4
Aptitude Test Round
Myself in english with family background
Interview Preparation Tips
Interview preparation tips for other job seekers - nice interview with respect
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Sep 2024.
4 Interview Rounds
1
HR Round (3 Questions)
- Q1. Tell me about yourself then role and responsibilities Add Answer
- Q2. What makes you switch from an existing company to our company? View Answers (1)
- Q3. Tell me about your previous company experience? Add Answer
2
One-on-one Round (4 Questions)
- Q1. Can spell your full name, place, contact number and address? View Answers (1)
- Q2. Tell which one you like either college life or working life? View Answers (1)
- Q3. Tell about feminizam? View Answers (1)
- Q4. It's an general topic, you guys need to prepare and communicate well. Then eagerly seeking accent and tone Add Answer
3
Aptitude Test Round
Calculation regarding percentage
4
Assignment Round
One to one, handling US client and need to repeat the sentence and rearrange the sentence. Listening skill is important
Interview Preparation Tips
Interview preparation tips for other job seekers - I recently had an interview for the AR Caller position. Although the process initially took a while to start, they eventually began and carried out a thorough filtering process. They were focused on finding candidates who could effectively handle US clients. Dharun was really helpful, even though I couldn’t make it on time; I requested to reschedule for the afternoon, and he kindly made it possible. The HR team's attitude was impressive, from the way they communicated to the guidance they provided. They handled everything smoothly and clearly explained the roles and responsibilities as I progressed to the second round.
Customer service for finance person Interview Questions
iEnergizer
Abhinn Bhatnagar
posted on 5 Dec 2024
Interview experience
Bad
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Nov 2024.
1 Interview Round
1
Operational Round (2 Questions)
- Q1. Overall experience and introduction View Answers (1)
- Q2. About your family Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I would like to provide feedback on my recent experience with IEnergizer’s recruitment process. While I was initially excited about the opportunity, the overall handling of the process raised significant concerns and ultimately led to my decision to decline the offer.
Warning: Do not give your phone in the organization at time of joining they do the fake rating for themselves. That's why this company shows the rating of 4.7
1. Delayed Offer Letter: After clearing the interview, there was a considerable delay in issuing the offer letter. Despite multiple follow-ups over three weeks, there was no communication from your side. When I was finally called to collect the offer letter, it was on very short notice, requiring me to travel 250 km. This process could have been handled digitally, respecting candidates' time and effort.
2. Pressure to Resign Immediately: During the offer letter discussion, I was pressured to resign from my current position immediately, despite clearly informing the HR team earlier about my 30-day notice period. The insistence to resign on the spot, using the increased package as leverage, felt unprofessional and manipulative.
3. Misrepresentation of Policies: Several discrepancies between what was initially communicated and the final terms in the offer letter were concerning:
10-hour shifts were not mentioned earlier.
Promised Saturday-Sunday offs were suddenly changed.
Salary deductions for leave without pay (LWP) were excessively harsh (e.g., ₹5,000 deduction for one LWP).
4. Unrealistic Joining Deadline: Issuing the offer letter with the expectation of joining within a few days, without considering my notice period or other commitments, reflected poor planning and lack of empathy.
5. Lack of Transparency: The overall communication and last-minute changes to policies indicated a lack of transparency, which raised doubts about the organization’s work culture and employee treatment.
Such practices not only waste candidates' time but also damage the company’s reputation. I hope this feedback is taken constructively to improve IEnergizer’s recruitment process and ensure better experiences for future candidates.
Warning: Do not give your phone in the organization at time of joining they do the fake rating for themselves. That's why this company shows the rating of 4.7
1. Delayed Offer Letter: After clearing the interview, there was a considerable delay in issuing the offer letter. Despite multiple follow-ups over three weeks, there was no communication from your side. When I was finally called to collect the offer letter, it was on very short notice, requiring me to travel 250 km. This process could have been handled digitally, respecting candidates' time and effort.
2. Pressure to Resign Immediately: During the offer letter discussion, I was pressured to resign from my current position immediately, despite clearly informing the HR team earlier about my 30-day notice period. The insistence to resign on the spot, using the increased package as leverage, felt unprofessional and manipulative.
3. Misrepresentation of Policies: Several discrepancies between what was initially communicated and the final terms in the offer letter were concerning:
10-hour shifts were not mentioned earlier.
Promised Saturday-Sunday offs were suddenly changed.
Salary deductions for leave without pay (LWP) were excessively harsh (e.g., ₹5,000 deduction for one LWP).
4. Unrealistic Joining Deadline: Issuing the offer letter with the expectation of joining within a few days, without considering my notice period or other commitments, reflected poor planning and lack of empathy.
5. Lack of Transparency: The overall communication and last-minute changes to policies indicated a lack of transparency, which raised doubts about the organization’s work culture and employee treatment.
Such practices not only waste candidates' time but also damage the company’s reputation. I hope this feedback is taken constructively to improve IEnergizer’s recruitment process and ensure better experiences for future candidates.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Aptitude Test Round
Excel formaul questions. Supply chain questions.
2
One-on-one Round (2 Questions)
- Q1. What is S&OP. Who all are involved in S&OP process View Answers (1)
- Q2. Whar are the algorithms used in forecasting. How best fit model works? View Answers (1)
3
HR Round (2 Questions)
- Q1. Why do you want to join our organization? How will you help our current team? View Answers (1)
- Q2. Whay you want to leave your previous organization? View Answers (1)
Karishma Bhole
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (5 Questions)
- Q1. . What is not testing methodologies View Answers (1)
- Q2. When to stop testing View Answers (1)
- Q3. Whats is test plan View Answers (1)
- Q4. What is bug, defect and error View Answers (1)
- Q5. Tell me about yourself View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - It's good to work. Company environment was friendly.best for start you career
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Sep 2024.
3 Interview Rounds
1
Aptitude Test Round
Basic aptitude test for the first round
2
Technical Round (5 Questions)
- Q1. Are you willing to relocate? View Answers (1)
- Q2. In what position do you see yourself 5 years from now? View Answers (1)
- Q3. What is your educational background? View Answers (1)
- Q4. What interests pulled you up about this job? View Answers (1)
- Q5. Name some popular operating systems. View Answers (1)
3
HR Round (5 Questions)
- Q1. Would you like to work overtime or odd hours? View Answers (1)
- Q2. Where do you see yourself in the next 5 years? View Answers (1)
- Q3. Tell me about yourself View Answers (1)
- Q4. Why are you interested in this job? View Answers (1)
- Q5. What are your strengths and weaknesses? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Get well prepared and best of luck 🙏
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jul 2024.
3 Interview Rounds
1
Aptitude Test Round
There is an online aptitude test that covers English grammar & passage reading skills, quant, and logical reasoning, communications skills, email writing skills, etc. The test is quite easy we need to be focused and answer the questions quickly.
2
HR Round (5 Questions)
- Q1. Tell me about yourself. View Answers (1)
- Q2. Tell me about your previous job profile. View Answers (1)
- Q3. Why did you leave your previous organization? View Answers (1)
- Q4. What is your current CTC? View Answers (1)
- Q5. What is your expected salary? View Answers (1)
3
One-on-one Round (7 Questions)
- Q1. Go through your profile including your work profile. Add Answer
- Q2. What do you know about insurance and tell us the different types of it? View Answers (1)
- Q3. When & why did you leave your previous organization? View Answers (1)
- Q4. Why should we hire you? View Answers (1)
- Q5. Are comfortable with permanent night shift? View Answers (1)
- Q6. What is your current salary & what is your expected salary? View Answers (1)
- Q7. Do you have any questions for us? if not then HR will share your feedback from us. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The aptitude test needs to be qualified with a minimum of 60%. It is very easy and basic level you need to be focused and attend more questions with accuracy. The HR round is just for checking your communication, and process-related knowledge, and having you comfortable with the budget. The game changer is the managerial round. You have to be well-prepared and confident while answering the questions. Provide real answers, do not lie to them, they will catch you. Within a week, you will get a call from HR if you get selected. All the best for your interview.
Senior AR Caller Interview Questions
Isource It Enabled Services
Sundaram Moorthy
posted on 26 Dec 2024
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Referral and was interviewed in Nov 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. What is your experience? Add Answer
- Q2. Hometown? Add Answer
2
HR Round (2 Questions)
- Q1. Expected CTC for your carrier? View Answers (1)
- Q2. Whats your CTC View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not ever read or listen to messages from this organization, and never join it; it's a waste of time and a career. They can ruin your career and will not allow you to live peacefully in the future.
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